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Check Point Remote Access VPN vs Splashtop Remote Support comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
254
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
68
Ranking in other categories
Enterprise Infrastructure VPN (6th)
Splashtop Remote Support
Ranking in Remote Access
19th
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.8%, down from 1.9% compared to the previous year. The mindshare of Splashtop Remote Support is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.
David Fitzerman - PeerSpot reviewer
Able to boot into safe mode or standard mode remotely and reliable performance
I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use. It has a very easy interface."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
"This solution saves us a lot of time once it's implemented."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"Microsoft Intune is far more efficient and faster than MECM."
"The advanced malware protection and the sandboxing features are very valuable as they perform well, with detection being very high."
"It allows everyone to work from home. If no one could work from home, then we wouldn't have a company, especially now during COVID-19. It's mission-critical, especially since it's currently being used. If there is a problem with it, we would really be screwed. We would be hard-pressed because we would have to figure out what solution we're going to go with, how to deploy it, how long it would take to deploy it, and how we'd even get it on people's computers if we couldn't VPN to them. It would be near impossible to just change to a new VPN solution right now."
"We use it to connect our sites. We have a couple of sites that need to interconnect."
"The security of the solution is a good feature, the stability is a valuable feature, and the customization is also a nice feature."
"It offers a simple configuration and setup."
"The most valuable feature is the seamless access."
"Scalability is great. We have been able to grow as a corporation due in part to this type of solution."
"We can integrate remote access to our branches through Check Point services."
"The tool's most valuable features are pricing and easy management."
"The file transfers work well, the remote support and hosted solution work well."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."
"The initial setup is simple."
"The solution is very fast."
 

Cons

"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"There is room for improvement in integration and security as well."
"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"The client-side UI is fundamental, and there is nothing to see."
"We would like to see support for a layer seven VPN over UDP."
"Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our access to support."
"When you need to create something, you have to follow many steps and I think that should be simplified."
"The product needs to improve its support."
"They need to increase their timeout. Right now, it will fail after ten seconds, however, it shouldn't fail until after 20 seconds."
"In my organization, there aren't Linux users, however, I know it has difficulties offering secure access for customers who use this operating system."
"You have no ability to reserve a total number of licenses. The VPN user licenses are assigned per gateway, and if you enable MEP function is not so easy to size the gateway licenses."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The integration features could be better."
"The solution should be able to make an inventory of computers automatically."
"The phone's a little tricky to work with due to the small screen."
"The solution should add more options and tools for shortcuts, administration, etc."
"Splashtop Remote Support needs to improve customization."
 

Pricing and Cost Advice

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"The product is expensive."
"Even if they charge a premium, they aim to provide equal value."
"Intune is included with our F3 and E5 licenses."
"The licensing costs we leave up to the customer and these vary from one to another."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"I give the price of the solution a five out of ten."
"The price of this product is good."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"Check Point Remote Access VPN is not expensive and the cost is annual."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"I can say that the licensing costs are charged annually."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."
"The licensing fees are less than $400 per year."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Comms Service Provider
8%
Retailer
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Check Point Endpoint Remote Access VPN?
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are using Check Point Remote Access VPN for remote administration of our data centers and on-premises systems. If ...
What do you like most about Splashtop Remote Support?
The tool's most valuable features are pricing and easy management.
What needs improvement with Splashtop Remote Support?
The phone's a little tricky to work with due to the small screen.
What is your primary use case for Splashtop Remote Support?
We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Osmose, International Fund for Animal Welfare (IFAW)
Toyota, AT&T, Isuzu, Goodwill
Find out what your peers are saying about Check Point Remote Access VPN vs. Splashtop Remote Support and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.