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Check Point Remote Access VPN vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Intune enhanced productivity, improved security, and reduced costs by streamlining device management and minimizing third-party service needs.
Sentiment score
8.2
Check Point VPN enhances remote work, offering stability, security, and financial gains of 40% to over 100% for companies.
Sentiment score
7.1
Citrix DaaS reduces costs and boosts flexibility, efficiency, and continuity, offering long-term savings and environmental benefits.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
It reduces the dependency on being physically present in the office and enhances the overall user experience, saving time and maintaining security.
In this case, everything is pre-inbuilt, allowing me to easily create new users and share their details so they can connect to Check Point VPN and access internal servers.
Since implementing Check Point Remote Access VPN, I have seen a return on investment as it saves me money and allows users to easily access internal resources from home.
 

Customer Service

Sentiment score
6.5
Microsoft Intune support is mixed; premium plans often better, but efficiency and responsiveness need improvement in device-related issues.
Sentiment score
6.1
Customer service is generally praised, but technical support experiences mixed reviews with some delays and intermediary issues.
Sentiment score
6.6
Citrix DaaS' customer support receives mixed reviews, with praise for expertise but concerns about response times and support quality.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Contacting the Technical Assistance Centers (TACs) initially can be difficult, but once I get in touch with the TAC team, it is easy to solve problems.
The timing of technical support does not always align with our working hours.
While the support team is generally good, it takes at least three to four days to address ticket issues.
The first level often wastes time because I usually have to escalate to an engineer for proper support.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune's scalability, cloud-based integration, and efficient management make it ideal for growing businesses and diverse environments.
Sentiment score
7.7
Check Point Remote Access VPN is scalable for diverse deployments but may struggle with connection stability at higher capacities.
Sentiment score
7.9
Citrix DaaS offers scalable, easy expansion, efficiently handling demands with flexible Azure integrations despite some expense concerns.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Currently, 130 users can connect simultaneously, and it is very reliable and efficient.
I feel confident that Check Point Remote Access VPN can scale effectively if our organization grows, as it can handle additional users and traffic.
Citrix DaaS offers vast scalability options as workloads can be deployed across multiple data centers like Azure, Google, or AWS.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is praised for its stability and reliability, despite occasional sync delays and minor bugs.
Sentiment score
7.3
Check Point Remote Access VPN is stable with rare issues, improved reliability, and minor connectivity challenges during updates.
Sentiment score
7.3
Citrix DaaS offers reliable, stable performance with high availability, ensuring user satisfaction for large-scale virtual desktop deployments.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
Check Point Remote Access VPN is stable and has been reliable for my users.
Citrix DaaS allows for satisfactory stability by facilitating workload deployment in various data centers including Azure, Google, or AWS.
 

Room For Improvement

Microsoft Intune needs improved reporting, better non-Microsoft support, user-friendly interface, competitive pricing, and enhanced cross-platform management.
Check Point VPN needs easier deployment, better compatibility, simplified interface, scalability improvements, and features like multi-factor authentication.
Citrix DaaS struggles with performance, setup complexity, high costs, and requires enhancements in integration, support, and user experience.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Deploying these solutions requires higher technical expertise than other solutions.
Check Point Remote Access VPN can be improved by having more granular options to steer traffic, like easier configurations for split tunneling, which is currently complex.
Check Point Remote Access VPN could improve by automatically switching between my two ISPs when one goes down.
Citrix should have different pricing based on company size.
 

Setup Cost

Microsoft Intune's flexible pricing is cost-effective in Microsoft 365 bundles with varied licensing models and negotiable enterprise agreements.
Check Point Remote Access VPN offers competitive pricing, cost-effective subscriptions, and comprehensive features, despite potentially high initial setup costs.
Citrix DaaS pricing is costly yet competitive, with versatile licensing, complex management, and strategies needed for cost optimizations.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
It is competitively priced, and we have chosen it for its market leadership in the firewall space.
The pricing, setup cost, and licensing are straightforward, though the setup is a bit expensive.
The pricing, setup costs, and licensing for Check Point Remote Access VPN are a bit low compared to my previous solution.
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud.
 

Valuable Features

Microsoft Intune excels in integration, security, and management features, boosting productivity and security for Windows and BYOD environments.
Check Point Remote Access VPN provides secure, easy connectivity with features like multi-factor authentication, encryption, and comprehensive threat prevention.
Citrix DaaS offers high-performance remote access with strong security, seamless app virtualization, and scalability for consistent user experiences.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The functionality enables secure access for remotely connecting users, which is necessary for our operations.
The end-to-end endpoint security provided by Check Point Remote Access VPN impacts our organization by ensuring compliance and enhancing security.
The visibility offered by Check Point Remote Access VPN has benefited my organization as it detects unauthorized access attempts, immediately alerting me via a pop-up for any threat protection issues.
With Citrix, all connections are outgoing, minimizing firewall vulnerability.
 

Categories and Ranking

Microsoft Intune
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Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Check Point Remote Access VPN
Ranking in Remote Access
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
73
Ranking in other categories
Enterprise Infrastructure VPN (6th)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
4th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of June 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.9% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.9%, up from 1.9% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.2%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Grant Waddell - PeerSpot reviewer
User-friendly and easily accessible, but cost could be made cheaper
We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Government
8%
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Check Point Endpoint Remote Access VPN?
One area that could be improved is the complexity of setting up Check Point Remote Access VPN, particularly with feat...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are resellers of Check Point products in our country, and our customers use Check Point Remote Access VPN to keep ...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Osmose, International Fund for Animal Welfare (IFAW)
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Check Point Remote Access VPN vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.