Catchpoint vs NETSCOUT InfiniStreamNG comparison

Catchpoint and NETSCOUT are both solutions in the Network Monitoring Software category. Catchpoint is ranked #13 with an average rating of 8.4, while NETSCOUT is ranked #73. Catchpoint holds a 0.6% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

Catchpoint

Read 24 Catchpoint reviews

5,049 Views
2,424 Comparison Views

100% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

2,426 Views
2,305 Comparison Views

92% willing to recommend

Catchpoint

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and NETSCOUT InfiniStreamNG compete in the network performance monitoring space. Catchpoint has the upper hand in pricing and customer support, while NETSCOUT is often favored for the comprehensive feature set that many find worth the investment in deployment and network analysis.

Features: Catchpoint provides real-time user experience monitoring, synthetic monitoring, and extensive integration capabilities. NETSCOUT InfiniStreamNG offers advanced packet capture, detailed analytics, and deep visibility into network traffic.

Room for Improvement: Catchpoint could enhance its on-premise deployment options, offer more advanced analytics, and expand packet-level monitoring capabilities. NETSCOUT InfiniStreamNG may benefit from simplified deployment processes, faster customer support response times, and improved cloud functionality.

Ease of Deployment and Customer Service: Catchpoint is known for flexible cloud-based deployment and responsive customer service, simplifying implementation. NETSCOUT InfiniStreamNG, with its robust on-premise components, requires detailed configuration, which can be complex, but offers powerful insights once deployed.

Pricing and ROI: Catchpoint's competitive pricing model allows for quicker ROI due to lower initial setup costs from its scalable cloud-based model. NETSCOUT InfiniStreamNG, though having a higher initial cost, is justified by its extensive network capabilities promising long-term value.

To learn more, read our detailed Catchpoint vs. NETSCOUT InfiniStreamNG Report (Updated: August 2026).

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

13th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (14th), Cloud Monitoring Software (12th), Digital Experience Monitoring (DEM) (4th)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

73rd

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
NETSCOUT InfiniStreamNG	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

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Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"After using Catchpoint, we were close to 90 percent, where out of ten incidents, just one incident came from a customer, and the remaining were detected by internal sources, especially with Catchpoint."

"Overall, my experience with Catchpoint was really great, as it offers monitoring of performance, websites, APIs, and internet services for organizations."

"Catchpoint has positively impacted our organization by providing reliable visibility into performance and availability of our Jira and Confluence environments, giving us confidence that critical user journeys are being continuously monitored."

"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."

"During business hours, it has worked absolutely fine without any issues."

"We previously tried using Dynatrace, but it was really expensive for us, and when we discovered Catchpoint, we fell in love with it."

"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."

More Catchpoint pros

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"We are attracting customers in good sized numbers as we advertise and market this solution."

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"The real-time troubleshooting and application segregation that you can do within it."

"From a troubleshooting perspective, it allows us to quickly search all data TAP points in the network and helps our network engineers get to root cause quickly."

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."

"The most valuable features are speed and cost."

More NETSCOUT InfiniStreamNG pros

Cons

"I think Catchpoint can be improved because it is competitively a little costlier."

"Documentation and online indexing are awful but have been improved recently."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"Catchpoint can be improved by focusing solely on network monitoring."

"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature."

More Catchpoint cons

"There is a timeout feature that we have been asking for awhile."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."

"It's not able to communicate with our probes."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."

"We don't use the single pane of glass view, even though we own it."

"Sometimes, we can't access it."

"I would like to see an improved level of stitching between IPs."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The price is a little high."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"I would like it to be more scalable with less spend."

"This product could be cheaper."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

11%

Retailer

Comms Service Provider

Manufacturing Company

14%

Construction Company

13%

Outsourcing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that I am not directly involved in pricing, but the pricing is very decent.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved by supporting some of the APIs and other technical testing with some kind of metric validations as well. I do not have anything more to add about the needed improvements,...

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is mostly automating. I use Catchpoint automatically for automated monitoring of our various UIs and also the backend APIs. We rely on Chrome and Selenium and JavaSc...

See all answers

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Compared 11% of the time

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Compared 11% of the time

NETSCOUT vSTREAM vs NETSCOUT InfiniStreamNG

Compared 10% of the time

Flowmon vs NETSCOUT InfiniStreamNG

Compared 8% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 7% of the time

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Product Reports

Buyer's Guide

Catchpoint

August 2026

Download Catchpoint product report

Buyer's Guide

NETSCOUT InfiniStreamNG

August 2026

Download NETSCOUT InfiniStreamNG product report

Also Known As

No data available

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

NETSCOUT InfiniStreamNG delivers fast, cost-efficient network visibility with a single pane of glass view, featuring real-time traffic analysis, dependency mapping, and performance metrics for comprehensive management.

InfiniStreamNG stands out for its real-time insights into network activity, providing a unified platform for managing network components. Its deep packet inspection, scalability, and compatibility make it an essential tool for IT professionals looking to optimize network performance and resolve issues quickly. User-friendly interface enhancements are anticipated for improved usability, alongside early product lifecycle notifications due to extensive certification periods.

What are the key features of NETSCOUT InfiniStreamNG?

Speed: Enhances real-time traffic analysis and performance monitoring.
Network Visibility: Provides a comprehensive view with single pane device management.
Packet Inspection: Supports deep packet inspections for detailed data analytics.
Stability and Scalability: Ensures reliable performance and adapts to varying network sizes.
Compatibility: Seamlessly integrates with other technologies for smooth operations.

What are the benefits and ROI of using NETSCOUT InfiniStreamNG?

Quick Issue Resolution: Identifies and addresses network issues swiftly.
Efficient Utilization: Offers insights for optimizing resource use and network management.
Proactive Monitoring: Facilitates early detection of potential issues to maintain performance.
Application Performance Tracking: Monitors app connectivity and performance effectively.
KPI Evaluation: Provides comprehensive data for informed decision-making.

NETSCOUT InfiniStreamNG is implemented across industries for packet collection and analysis, serving network monitoring and troubleshooting needs. Companies in telecommunications monitor LTE roaming traffic, while financial institutions rely on it for analyzing banking data. It supports application connectivity checks and proactive remote site monitoring, becoming integral in evaluating KPIs and reporting network issues.

NETSCOUT

Sample Customers

Information Not Available

U.S. Department of Defense

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

August 2026

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