Catchpoint vs NETSCOUT InfiniStreamNG comparison

Why PeerSpot?

Catchpoint and NETSCOUT are both solutions in the Network Monitoring Software category. Catchpoint is ranked #12 with an average rating of 8.4, while NETSCOUT is ranked #72. Catchpoint holds a 0.6% mindshare in NMS, compared to NETSCOUT’s 0.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

Catchpoint

Read 24 Catchpoint reviews

6,016 Views
2,767 Comparison Views

100% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

3,014 Views
2,863 Comparison Views

92% willing to recommend

Catchpoint

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

Catchpoint and NETSCOUT InfiniStreamNG compete in the network performance monitoring space. Catchpoint has the upper hand in pricing and customer support, while NETSCOUT is often favored for the comprehensive feature set that many find worth the investment in deployment and network analysis.

Features: Catchpoint provides real-time user experience monitoring, synthetic monitoring, and extensive integration capabilities. NETSCOUT InfiniStreamNG offers advanced packet capture, detailed analytics, and deep visibility into network traffic.

Room for Improvement: Catchpoint could enhance its on-premise deployment options, offer more advanced analytics, and expand packet-level monitoring capabilities. NETSCOUT InfiniStreamNG may benefit from simplified deployment processes, faster customer support response times, and improved cloud functionality.

Ease of Deployment and Customer Service: Catchpoint is known for flexible cloud-based deployment and responsive customer service, simplifying implementation. NETSCOUT InfiniStreamNG, with its robust on-premise components, requires detailed configuration, which can be complex, but offers powerful insights once deployed.

Pricing and ROI: Catchpoint's competitive pricing model allows for quicker ROI due to lower initial setup costs from its scalable cloud-based model. NETSCOUT InfiniStreamNG, though having a higher initial cost, is justified by its extensive network capabilities promising long-term value.

To learn more, read our detailed Catchpoint vs. NETSCOUT InfiniStreamNG Report (Updated: September 2026).

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

12th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (11th), Digital Experience Monitoring (DEM) (4th)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

72nd

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.5% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
NETSCOUT InfiniStreamNG	0.6%
Other	98.8%

Network Monitoring Software

Featured Reviews

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

Read full review

Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The capacity to identify those issues regionally, nationally, and globally was an unbelievable return on our investment."

"During business hours, it has worked absolutely fine without any issues."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."

"Catchpoint has positively impacted our organization by providing reliable visibility into performance and availability of our Jira and Confluence environments, giving us confidence that critical user journeys are being continuously monitored."

"Catchpoint provides a great amount of information."

"The solution offers three different ways of slicing data to look for abnormalities."

More Catchpoint pros

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"The most valuable features are speed and cost."

"If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done."

"We are attracting customers in good sized numbers as we advertise and market this solution."

"We use it for monitoring whenever we update a new circuit or site."

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."

"It is very rock solid, and we hardly have any hardware issues."

More NETSCOUT InfiniStreamNG pros

Cons

"One thing that is not available is the multi-factor authentication feature concerning monitoring any applications."

"Currently, Catchpoint is migrating to a new user interface. My colleagues and I feel that the old user version was better, it was more user-friendly."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"One improvement for Catchpoint is the detail analysis logs that we struggle to find within the tool."

"My experience with pricing, setup effort, and licensing with Catchpoint is that it is not the cheapest product."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"Catchpoint can be improved by focusing solely on network monitoring."

"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."

More Catchpoint cons

"Being able to manage the packet flow switches in nGeniusONE would be great."

"We don't use the single pane of glass view, even though we own it."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."

"The monitoring and reporting tool needs improvement."

"The solution is not great, but it is not bad."

"It can be scalable. It just costs too much."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

"I'd like them to make the product more user-friendly."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price is a little high."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"This product could be cheaper."

"I would like it to be more scalable with less spend."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

12%

Construction Company

10%

Comms Service Provider

Outsourcing Company

14%

Manufacturing Company

13%

Comms Service Provider

12%

Construction Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing has been great. There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy. We expect better costs fro...

See all answers

What needs improvement with Catchpoint?

See all answers

What is your primary use case for Catchpoint?

My main use cases for Catchpoint are synthetic monitoring and transactions monitoring for different applications. We have a lot of critical tier zero applications where there is a need to have synt...

See all answers

Ask a question

Earn 20 points

Comparisons

Dynatrace vs Catchpoint

Compared 7% of the time

ThousandEyes vs Catchpoint

Compared 6% of the time

New Relic vs Catchpoint

Compared 5% of the time

AppNeta by Broadcom vs Catchpoint

Compared 4% of the time

SolarWinds Pingdom vs Catchpoint

Compared 4% of the time

More Catchpoint Competitors

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 9% of the time

NETSCOUT vSTREAM vs NETSCOUT InfiniStreamNG

Compared 9% of the time

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 9% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 6% of the time

Flowmon vs NETSCOUT InfiniStreamNG

Compared 5% of the time

More NETSCOUT InfiniStreamNG Competitors

Product Reports

Buyer's Guide

Catchpoint

October 2026

Download Catchpoint product report

Buyer's Guide

NETSCOUT InfiniStreamNG

September 2026

Download NETSCOUT InfiniStreamNG product report

Also Known As

No data available

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

NETSCOUT InfiniStreamNG delivers fast, cost-efficient network visibility with a single pane of glass view, featuring real-time traffic analysis, dependency mapping, and performance metrics for comprehensive management.

InfiniStreamNG stands out for its real-time insights into network activity, providing a unified platform for managing network components. Its deep packet inspection, scalability, and compatibility make it an essential tool for IT professionals looking to optimize network performance and resolve issues quickly. User-friendly interface enhancements are anticipated for improved usability, alongside early product lifecycle notifications due to extensive certification periods.

What are the key features of NETSCOUT InfiniStreamNG?

Speed: Enhances real-time traffic analysis and performance monitoring.
Network Visibility: Provides a comprehensive view with single pane device management.
Packet Inspection: Supports deep packet inspections for detailed data analytics.
Stability and Scalability: Ensures reliable performance and adapts to varying network sizes.
Compatibility: Seamlessly integrates with other technologies for smooth operations.

What are the benefits and ROI of using NETSCOUT InfiniStreamNG?

Quick Issue Resolution: Identifies and addresses network issues swiftly.
Efficient Utilization: Offers insights for optimizing resource use and network management.
Proactive Monitoring: Facilitates early detection of potential issues to maintain performance.
Application Performance Tracking: Monitors app connectivity and performance effectively.
KPI Evaluation: Provides comprehensive data for informed decision-making.

NETSCOUT InfiniStreamNG is implemented across industries for packet collection and analysis, serving network monitoring and troubleshooting needs. Companies in telecommunications monitor LTE roaming traffic, while financial institutions rely on it for analyzing banking data. It supports application connectivity checks and proactive remote site monitoring, becoming integral in evaluating KPIs and reporting network issues.

NETSCOUT

Sample Customers

Information Not Available

U.S. Department of Defense

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

September 2026

Free Report: Catchpoint vs. NETSCOUT InfiniStreamNG

Find out what your peers are saying about Catchpoint vs. NETSCOUT InfiniStreamNG and other solutions. Updated: September 2026.

DOWNLOAD NOW

915,341 professionals have used our research since 2012.

See our Catchpoint vs. NETSCOUT InfiniStreamNG report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.