Catchpoint vs NETSCOUT InfiniStreamNG comparison

Catchpoint and NETSCOUT are both solutions in the Network Monitoring Software category. Catchpoint is ranked #56 with an average rating of 8.0, while NETSCOUT is ranked #75. Catchpoint holds a 0.6% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

3,655 Views
1,681 Comparison Views

100% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

1,853 Views
1,742 Comparison Views

92% willing to recommend

Catchpoint

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and NETSCOUT InfiniStreamNG compete in the network performance monitoring space. Catchpoint has the upper hand in pricing and customer support, while NETSCOUT is often favored for the comprehensive feature set that many find worth the investment in deployment and network analysis.

Features: Catchpoint provides real-time user experience monitoring, synthetic monitoring, and extensive integration capabilities. NETSCOUT InfiniStreamNG offers advanced packet capture, detailed analytics, and deep visibility into network traffic.

Room for Improvement: Catchpoint could enhance its on-premise deployment options, offer more advanced analytics, and expand packet-level monitoring capabilities. NETSCOUT InfiniStreamNG may benefit from simplified deployment processes, faster customer support response times, and improved cloud functionality.

Ease of Deployment and Customer Service: Catchpoint is known for flexible cloud-based deployment and responsive customer service, simplifying implementation. NETSCOUT InfiniStreamNG, with its robust on-premise components, requires detailed configuration, which can be complex, but offers powerful insights once deployed.

Pricing and ROI: Catchpoint's competitive pricing model allows for quicker ROI due to lower initial setup costs from its scalable cloud-based model. NETSCOUT InfiniStreamNG, though having a higher initial cost, is justified by its extensive network capabilities promising long-term value.

To learn more, read our detailed Catchpoint vs. NETSCOUT InfiniStreamNG Report (Updated: April 2026).

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

56th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

75th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
NETSCOUT InfiniStreamNG	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers three different ways of slicing data to look for abnormalities."

"The capacity to identify those issues regionally, nationally, and globally was an unbelievable return on our investment."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint has a very professional service team, they can help you with the scripting and other functionalities, and they have a dedicated network team, so if you face any issues with the geolocations on the nodes or anything related to the network, there is dedicated support available 24 hours a day, seven days a week."

"The solution offers three different ways of slicing data to look for abnormalities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."

More Catchpoint pros

"It is very rock solid. We hardly have any hardware issues."

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."

"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."

"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."

"We have seen a lot of return on investment: We have been able to recover radios in the field, we know exactly what is going on, we cut down fines from the service commission, and we have seen a measurable decrease in mean time to know, cutting troubleshooting down by days as we can now see the issues."

More NETSCOUT InfiniStreamNG pros

Cons

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"Catchpoint can be improved by focusing solely on network monitoring."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

More Catchpoint cons

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it."

"It can be scalable. It just costs too much."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."

"The NetFlow Collectors could handle more flows per minute."

"Being able to manage the packet flow switches in nGeniusONE would be great."

"It's not able to communicate with our probes."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price is a little high."

"This product could be cheaper."

"I would like it to be more scalable with less spend."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Construction Company

10%

Retailer

10%

Comms Service Provider

Manufacturing Company

16%

Financial Services Firm

12%

Construction Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	13

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is proactive monitoring of application performance, availability, and user experience. A quick specific example of how I use Catchpoint for monitoring application pe...

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NETSCOUT vSTREAM vs NETSCOUT InfiniStreamNG

Compared 10% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Catchpoint

May 2026

Download Catchpoint product report

Buyer's Guide

NETSCOUT InfiniStreamNG

April 2026

Download NETSCOUT InfiniStreamNG product report

Also Known As

No data available

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

NETSCOUT InfiniStreamNG delivers fast, cost-efficient network visibility with a single pane of glass view, featuring real-time traffic analysis, dependency mapping, and performance metrics for comprehensive management.

InfiniStreamNG stands out for its real-time insights into network activity, providing a unified platform for managing network components. Its deep packet inspection, scalability, and compatibility make it an essential tool for IT professionals looking to optimize network performance and resolve issues quickly. User-friendly interface enhancements are anticipated for improved usability, alongside early product lifecycle notifications due to extensive certification periods.

What are the key features of NETSCOUT InfiniStreamNG?

Speed: Enhances real-time traffic analysis and performance monitoring.
Network Visibility: Provides a comprehensive view with single pane device management.
Packet Inspection: Supports deep packet inspections for detailed data analytics.
Stability and Scalability: Ensures reliable performance and adapts to varying network sizes.
Compatibility: Seamlessly integrates with other technologies for smooth operations.

What are the benefits and ROI of using NETSCOUT InfiniStreamNG?

Quick Issue Resolution: Identifies and addresses network issues swiftly.
Efficient Utilization: Offers insights for optimizing resource use and network management.
Proactive Monitoring: Facilitates early detection of potential issues to maintain performance.
Application Performance Tracking: Monitors app connectivity and performance effectively.
KPI Evaluation: Provides comprehensive data for informed decision-making.

NETSCOUT InfiniStreamNG is implemented across industries for packet collection and analysis, serving network monitoring and troubleshooting needs. Companies in telecommunications monitor LTE roaming traffic, while financial institutions rely on it for analyzing banking data. It supports application connectivity checks and proactive remote site monitoring, becoming integral in evaluating KPIs and reporting network issues.

NETSCOUT

Sample Customers

Information Not Available

U.S. Department of Defense

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

April 2026

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