Catchpoint vs NETSCOUT InfiniStreamNG comparison

Catchpoint and NETSCOUT are both solutions in the Network Monitoring Software category. Catchpoint is ranked #58 with an average rating of 8.0, while NETSCOUT is ranked #78. Catchpoint holds a 0.4% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,557 Views
623 Comparison Views

100% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

562 Views
556 Comparison Views

92% willing to recommend

Catchpoint

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and NETSCOUT InfiniStreamNG compete in the network performance monitoring space. Catchpoint has the upper hand in pricing and customer support, while NETSCOUT is often favored for the comprehensive feature set that many find worth the investment in deployment and network analysis.

Features: Catchpoint provides real-time user experience monitoring, synthetic monitoring, and extensive integration capabilities. NETSCOUT InfiniStreamNG offers advanced packet capture, detailed analytics, and deep visibility into network traffic.

Room for Improvement: Catchpoint could enhance its on-premise deployment options, offer more advanced analytics, and expand packet-level monitoring capabilities. NETSCOUT InfiniStreamNG may benefit from simplified deployment processes, faster customer support response times, and improved cloud functionality.

Ease of Deployment and Customer Service: Catchpoint is known for flexible cloud-based deployment and responsive customer service, simplifying implementation. NETSCOUT InfiniStreamNG, with its robust on-premise components, requires detailed configuration, which can be complex, but offers powerful insights once deployed.

Pricing and ROI: Catchpoint's competitive pricing model allows for quicker ROI due to lower initial setup costs from its scalable cloud-based model. NETSCOUT InfiniStreamNG, though having a higher initial cost, is justified by its extensive network capabilities promising long-term value.

To learn more, read our detailed Catchpoint vs. NETSCOUT InfiniStreamNG Report (Updated: July 2025).

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

58th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

78th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint's customer service and support are valuable."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"During business hours, it has worked absolutely fine without any issues."

More Catchpoint pros

"We use it for monitoring whenever we update a new circuit or site."

"The real-time troubleshooting and application segregation that you can do within it."

"It's an easy product to set up."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"The most valuable features are speed and cost."

"The ability to troubleshoot customers' connectivity has been very beneficial."

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

More NETSCOUT InfiniStreamNG pros

Cons

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"Catchpoint can be improved by focusing solely on network monitoring."

"The old user version was better, it was more user-friendly."

More Catchpoint cons

"There is a timeout feature that we have been asking for awhile."

"It's not able to communicate with our probes."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."

"The single pane of glass feed still needs work."

"I would like to see an improved level of stitching between IPs."

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"In terms of licensing fees, I believe they were slightly higher."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The price is a little high."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"This product could be cheaper."

"I would like it to be more scalable with less spend."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Educational Organization

13%

Retailer

11%

Computer Software Company

10%

Financial Services Firm

19%

Manufacturing Company

11%

Energy/Utilities Company

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

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Comparisons

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New Relic vs Catchpoint

Compared 12% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

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Compared 28% of the time

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 25% of the time

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 18% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 15% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 13% of the time

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Product Reports

Buyer's Guide

Catchpoint

July 2025

Download Catchpoint product report

Buyer's Guide

NETSCOUT InfiniStreamNG

June 2025

Download NETSCOUT InfiniStreamNG product report

Also Known As

No data available

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

Sample Customers

Information Not Available

U.S. Department of Defense

Buyer's Guide

Catchpoint vs. NETSCOUT InfiniStreamNG

July 2025

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