Catchpoint vs Microsoft System Center comparison

Catchpoint and Microsoft are both solutions in the Cloud Monitoring Software category. Catchpoint is ranked #31 with an average rating of 8.0, while Microsoft is ranked #28 with an average rating of 8.5. Catchpoint holds a 0.9% mindshare in CMS, compared to Microsoft’s 0.7% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 85% of Microsoft users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,967 Views
669 Comparison Views

100% willing to recommend

Microsoft System Center

Read 20 Microsoft System Center reviews

847 Views
525 Comparison Views

85% willing to recommend

Catchpoint

Microsoft System Center

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Microsoft System Center and Catchpoint are enterprise solutions, each excelling in distinct areas. Microsoft System Center tends to have an upper hand for businesses deeply integrated with Microsoft products, while Catchpoint is favored for detailed end-user monitoring.

Features: Microsoft System Center integrates seamlessly with Microsoft products, providing advanced automation and support for third-party hypervisors. It offers invaluable availability monitoring and management capabilities. Catchpoint provides efficient alerting and sophisticated synthetic monitoring of transaction paths and APIs. Its detailed monitoring dashboards offer significant visibility.

Room for Improvement: Microsoft System Center could improve in integrating non-Microsoft products, interface enhancement, and installation documentation. Catchpoint's interface needs streamlining, further automation for its API, and reduction in setup time for tests.

Ease of Deployment and Customer Service: Microsoft System Center primarily offers on-premises and hybrid deployment options, while Catchpoint offers flexible, public cloud-focused deployments. Catchpoint generally requires less technical support and has more responsive customer service.

Pricing and ROI: Microsoft System Center involves high costs due to licensing and support but offers substantial ROI through efficiencies. Catchpoint's transparent point-based pricing is often high, yet it delivers significant operational savings for enterprises needing extensive monitoring.

To learn more, read our detailed Catchpoint vs. Microsoft System Center Report (Updated: December 2025).

Buyer's Guide

Catchpoint vs. Microsoft System Center

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), Network Monitoring Software (62nd), Digital Experience Monitoring (DEM) (12th)

Microsoft System Center

Ranking in Cloud Monitoring Software

28th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Infrastructure (14th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of Catchpoint is 0.9%, up from 0.6% compared to the previous year. The mindshare of Microsoft System Center is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
Microsoft System Center	0.7%
Catchpoint	0.9%
Other	98.4%

Cloud Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Carl Palapal

Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS

Provides comprehensive system management with effective deployment and integration capabilities

The advantages of Microsoft System Center are significant, and I have seen other products as well. As far as advantages are concerned, they have PXE deployment, which is good for deploying operating systems, such as Windows client systems including Windows 10 and Windows 11. Since it is a Microsoft product, all the patches are proprietary, making it easier to deploy. In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features. The automated features of Virtual Machine Manager are very useful; it automates as long as the policy that I have created is in line with the objective, especially the templates when I'm going to deploy. Regarding endpoint management, Microsoft System Center is very helpful; it has integrated endpoint protection deployment, allowing me to handle endpoint configuration, system deployment, and patch deployment, making it an all-in-one stop shop for managing and configuring end clients. The impact of using Microsoft System Center is significant; it gives me a whole picture of my environment, making it easy to get inventory details regarding applications and hardware, providing full visibility of my setup within the organization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint's customer service and support are valuable."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint provides a great amount of information."

"During business hours, it has worked absolutely fine without any issues."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

More Catchpoint pros

"The most valuable feature of Microsoft System Center is its GUI (graphical user interface)."

"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."

"It can generate KPIs and management reports with monthly presentations on activities and updating the environment (success and failure)."

"We like Microsoft System Center's Operations Manager. That is primarily why we use it."

"The deployment and asset management features are the most valuable. These are the product's main features."

"Many processes could be implemented out-of-the-box, and this helped to adopt processes in areas which we lacked."

"The tool has many valuable features, including license tracking, software deployment, and installation deployment. However, we primarily use it for Windows updates and deployment for Windows servers and desktops. It's a complex product but very well-managed. If you use all the features, they will be valuable to your organization. It allows you to deploy desktops, manage patches, and track various features."

"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."

More Microsoft System Center pros

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Catchpoint can be improved by focusing solely on network monitoring."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"The old user version was better, it was more user-friendly."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

More Catchpoint cons

"For me, the tool's UI seems to be too old."

"Less server consumption would help, as would better, more flexible reports."

"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."

"Something super important that we need is this integration via Intune Configuration Manager."

"The solution’s pricing could be improved."

"In Microsoft System Center, it is difficult to follow the steps to create dataflows at times."

"Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software deployment, we mainly use it for Windows updates. It protects many screens and integrates with databases, but it's complex compared to other solutions. Many now use cloud-based products or other tools like Automox to deploy updates and manage vulnerabilities."

"The platform's performance could be improved. Additionally, its UI needs to be well-upgraded and work faster."

More Microsoft System Center cons

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"Microsoft System Center's licensing is costly."

"It's rolled into our enterprise subscription. The entire subscription is around $25,000 a year, however, that covers all the products that we use."

"Microsoft System Center is quite expensive."

"I rate the product price as five to six on a scale of one to ten, where one means it is cheap and ten means it is expensive."

"We maximized our license investment."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"I know that sometimes there is some reduction in the prices of Microsoft System Center because of the costs of Microsoft SQL Server, which can be advantageous."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Retailer

12%

Real Estate/Law Firm

Manufacturing Company

Comms Service Provider

11%

Transportation Company

10%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about Microsoft System Center?

The product's initial setup phase was easy.

See all answers

What is your experience regarding pricing and costs for Microsoft System Center?

Microsoft System Center's licensing is costly.

See all answers

What needs improvement with Microsoft System Center?

The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected. For example, with site configuration, when one...

See all answers

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ThousandEyes vs Catchpoint

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New Relic vs Catchpoint

Compared 6% of the time

Splunk Observability Cloud vs Catchpoint

Compared 5% of the time

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VMware Aria Operations for Applications vs Microsoft System Center

Compared 19% of the time

Veeam Data Platform vs Microsoft System Center

Compared 13% of the time

IBM BPM vs Microsoft System Center

Compared 13% of the time

JBoss Enterprise Application Platform vs Microsoft System Center

Compared 12% of the time

LogicMonitor vs Microsoft System Center

Compared 9% of the time

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Product Reports

Buyer's Guide

Catchpoint

January 2026

Download Catchpoint product report

Buyer's Guide

Microsoft System Center

January 2026

Download Microsoft System Center product report

Also Known As

No data available

MS System Center

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

Microsoft

Sample Customers

Information Not Available

Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia

Buyer's Guide

Catchpoint vs. Microsoft System Center

December 2025

Free Report: Catchpoint vs. Microsoft System Center

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