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Catchpoint vs Entuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
21st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (17th), Cloud Monitoring Software (14th), Digital Experience Monitoring (DEM) (6th)
Entuity
Ranking in Network Monitoring Software
67th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Catchpoint0.6%
Entuity0.7%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Chethan Premsingh - PeerSpot reviewer
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice
I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"The capacity to identify those issues regionally, nationally, and globally was an unbelievable return on our investment."
"They only lose two points for the cost; otherwise, the insights they provide are really good."
"Catchpoint's customer service and support are valuable."
"My clients have received a good return on investment."
"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."
"I would encourage others to use Entuity, as it's powerful and user-friendly."
"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
"The initial setup of Entuity is easy and the full process took approximately 30 minutes."
"One of the most valuable features of Entuity is the user interface."
"We are able to receive a visualized monitoring of the network infrastructure which is very helpful."
"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."
 

Cons

"The old user version was better, it was more user-friendly."
"Currently, Catchpoint is migrating to a new user interface. My colleagues and I feel that the old user version was better, it was more user-friendly."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature."
"For some larger workflows, I think the product could improve in a few areas."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial."
"Catchpoint can be improved by focusing solely on network monitoring."
"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"If we want to modify the calculation matrix or equation, we have to raise a professional service."
"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."
"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."
"What might be improved for the user may be the depth of insight into the events that do happen and the ease of integration."
"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."
"Entuity currently has APIs, but they are not straightforward."
 

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"In terms of licensing fees, I believe they were slightly higher."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing varies based on services and licensing models."
"It varies and depends on the quantity. It's worth the cost."
"Entuity's licensing is very highly-priced."
"We have 400 licenses and we are only using 150 licenses."
"It can be comparatively expensive but that is because it is comprehensive."
"Entuity is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
10%
Comms Service Provider
9%
Retailer
8%
Financial Services Firm
26%
Government
7%
Construction Company
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise21
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...
What needs improvement with Catchpoint?
I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...
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Comparisons

 

Overview

 

Sample Customers

Information Not Available
Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Find out what your peers are saying about Catchpoint vs. Entuity and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.