Entuity vs LogicMonitor comparison

Read 30 LogicMonitor reviews

4,371 Views
2,666 Comparison Views

100% willing to recommend

Entuity

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

Entuity and LogicMonitor are network monitoring solutions competing in the IT management landscape. LogicMonitor appears to have the upper hand with its more comprehensive feature set, especially appealing to enterprises needing extensive network visibility, while Entuity is preferred for its pricing and support, attracting budget-conscious buyers.

Features:Entuity provides streamlined network performance monitoring with detailed metrics and customizable dashboards, allowing efficient network management. It also offers simplified monitoring tools for ease of use. LogicMonitor distinguishes itself with extensive out-of-the-box integrations, an advanced alerting system, and strong network analytics, making it suitable for diverse IT environments needing comprehensive monitoring.

Room for Improvement:Entuity could enhance its integration capabilities to compete with LogicMonitor's extensive options. Expanding its alerting features to match industry standards can be beneficial. Improving its interface to facilitate further ease of use would also help. LogicMonitor might reduce the initial time required for configuration to enhance its usability. Streamlining some of its complex features without losing functionality can improve user experience. Additionally, offering more flexible pricing options could widen its customer base.

Ease of Deployment and Customer Service:Entuity simplifies deployment with a straightforward setup process, enabling faster network visibility, which is complemented by its responsive support. LogicMonitor, with its cloud-based model, offers flexibility and scalability suited for dynamic infrastructures but may necessitate more initial configuration time. LogicMonitor's customer service provides proactive assistance, aiding in complex configuration needs, whereas Entuity's model is trusted for being reliable and easy to manage.

Pricing and ROI:Entuity offers a cost-effective solution with favorable ROI targeted at smaller to mid-sized networks, focusing on core monitoring capabilities. While LogicMonitor requires a higher initial investment, it delivers substantial ROI through its expansive functionality and scalability, appealing to larger enterprises with complex needs. The choice often depends on the scale and complexity of network requirements, with Entuity fitting simpler needs efficiently and LogicMonitor offering significant long-term value for comprehensive oversight.

To learn more, read our detailed Entuity vs. LogicMonitor Report (Updated: December 2025).

Entuity vs. LogicMonitor

Download the complete report

Helped 879,310 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entuity

Ranking in Network Monitoring Software

71st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Network Monitoring Software

13th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (21st), IT Infrastructure Monitoring (15th), Container Monitoring (6th), Cloud Monitoring Software (14th), AIOps (9th)

Mindshare comparison

As of December 2025, in the Network Monitoring Software category, the mindshare of Entuity is 0.6%, down from 0.6% compared to the previous year. The mindshare of LogicMonitor is 1.5%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LogicMonitor	1.5%
Entuity	0.6%
Other	97.9%

Network Monitoring Software

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

A good solution for network monitoring and support management, but there is no centralized database

There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

Read full review

John Knopick

Observability Engineer at Universal Music Group

Has reduced false positives and enabled real-time insights during global events

LogicMonitor could improve their support system. One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time. With LogicMonitor, that is not really an option. We have to set up an email or reach out to support and try to set up an ad hoc call, which cannot be done in real-time when time is the most sensitive issue. That is definitely one area where they could improve. There are not many gaps or anything that LogicMonitor does not already have available. More data sources or more reporting options would be helpful to make sure all bases are covered, no matter what kind of report or data we are looking to pull. Outside of that, there are really not many notes regarding changes to the application itself.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The setup was very simple and took about an hour."

"This is a product that is easy to deploy and maintain with a positive end-user experience."

"The most valuable feature of Entuity is network mapping and information. When clicking on a particular location it can automatically survey the connectivity diagram for us. We can arrange this icon in any kind of formats, such as ring or mesh. The networking mapping can show the components and interconnectivity with the help of IP addresses and NetFlow."

"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."

"The best thing about Entuity is that it's easy to use. It's user-friendly. It's intuitive and easy to customize as per your needs."

"The initial setup of Entuity is easy and the full process took approximately 30 minutes."

"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."

"One of the most valuable features of Entuity is the user interface."

More Entuity pros

"The initial setup is very simple."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."

"LogicMonitor has positively impacted our organization by especially improving service reliability and user experience, and the dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

More LogicMonitor pros

Cons

"A typical user might want to see even more depth to the standard reporting and ease of integration."

"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."

"It should support IPAM or IP Address Management. When it comes to the network, IP Address Management is a feature for which we have to use a different solution. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."

"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."

"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."

"If we want to modify the calculation matrix or equation, we have to raise a professional service."

"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."

"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."

More Entuity cons

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"Role-based permissions could be better and updating modules could be smoother."

"The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments."

"I'd like to see more automation in the tool, especially around remediation."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

More LogicMonitor cons

Pricing and Cost Advice

"We have 400 licenses and we are only using 150 licenses."

"It varies and depends on the quantity. It's worth the cost."

"It can be comparatively expensive but that is because it is comprehensive."

"Entuity's licensing is very highly-priced."

"Entuity is not an expensive solution."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"They are expensive for the cloud."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"In terms of pricing, I would rate LogicMonitor four out of five."

"We pay for the enterprise tech support."

More LogicMonitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

879,310 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

University

Energy/Utilities Company

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	10
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Entuity?

We work with other solutions. We have a very good relationship with Entuity Commercial. You can negotiate discounts and provide better proposals to our customers. The pricing is very competitive. T...

What needs improvement with Entuity?

Entuity could integrate with other solutions and collect more information from IoT devices.

What is your primary use case for Entuity?

We use the solution to monitor all the network devices. They do some configuration policies, parts inventory, performance, and availability of the information they collect.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

I did not have much experience with the pricing, setup cost, and licensing for LogicMonitor. I sat in on some of the business meetings, but my main focus was the technical side of it, getting every...

SolarWinds NPM vs Entuity

Comparisons

Compared 40% of the time

PRTG Network Monitor vs Entuity

Compared 11% of the time

ThousandEyes vs Entuity

Compared 9% of the time

Motadata Network Management System vs Entuity

Compared 7% of the time

SolarWinds NetFlow Traffic Analyzer vs Entuity

Compared 6% of the time

More Entuity Competitors

OpsRamp vs LogicMonitor

Compared 5% of the time

Zabbix vs LogicMonitor

Compared 4% of the time

Azure Monitor vs LogicMonitor

Compared 4% of the time

ScienceLogic vs LogicMonitor

Compared 4% of the time

Datadog vs LogicMonitor

Compared 4% of the time

More LogicMonitor Competitors

Product Reports

Entuity

Download Entuity product report

Download LogicMonitor product report

Overview

Entuity network management software continually monitors network bandwidth, network error rate and network congestion, which are all factors that impact overall network throughput. Events can be raised in response to abnormal traffic to allow remedial action before users are impacted. The Entuity network monitor continually evaluates network latency and network jitter to calculate MOS and ICPIF scores. Events can be raised when these scores are unacceptable for business application, voice and video performance. Key Features include: Root Cause Analysis, Event Management, Flow Monitoring & Analysis, Application Path Monitoring and Network Performance Monitoring.

Park Place Technologies

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Entuity vs. LogicMonitor