Entuity vs LogicMonitor comparison

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Entuity

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Executive SummaryUpdated on Oct 10, 2024

Entuity and LogicMonitor are network monitoring solutions competing in the IT management landscape. LogicMonitor appears to have the upper hand with its more comprehensive feature set, especially appealing to enterprises needing extensive network visibility, while Entuity is preferred for its pricing and support, attracting budget-conscious buyers.

Features:Entuity provides streamlined network performance monitoring with detailed metrics and customizable dashboards, allowing efficient network management. It also offers simplified monitoring tools for ease of use. LogicMonitor distinguishes itself with extensive out-of-the-box integrations, an advanced alerting system, and strong network analytics, making it suitable for diverse IT environments needing comprehensive monitoring.

Room for Improvement:Entuity could enhance its integration capabilities to compete with LogicMonitor's extensive options. Expanding its alerting features to match industry standards can be beneficial. Improving its interface to facilitate further ease of use would also help. LogicMonitor might reduce the initial time required for configuration to enhance its usability. Streamlining some of its complex features without losing functionality can improve user experience. Additionally, offering more flexible pricing options could widen its customer base.

Ease of Deployment and Customer Service:Entuity simplifies deployment with a straightforward setup process, enabling faster network visibility, which is complemented by its responsive support. LogicMonitor, with its cloud-based model, offers flexibility and scalability suited for dynamic infrastructures but may necessitate more initial configuration time. LogicMonitor's customer service provides proactive assistance, aiding in complex configuration needs, whereas Entuity's model is trusted for being reliable and easy to manage.

Pricing and ROI:Entuity offers a cost-effective solution with favorable ROI targeted at smaller to mid-sized networks, focusing on core monitoring capabilities. While LogicMonitor requires a higher initial investment, it delivers substantial ROI through its expansive functionality and scalability, appealing to larger enterprises with complex needs. The choice often depends on the scale and complexity of network requirements, with Entuity fitting simpler needs efficiently and LogicMonitor offering significant long-term value for comprehensive oversight.

To learn more, read our detailed Entuity vs. LogicMonitor Report (Updated: July 2025).

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Entuity vs. LogicMonitor

July 2025

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entuity

Ranking in Network Monitoring Software

42nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Network Monitoring Software

23rd

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), IT Infrastructure Monitoring (25th), Container Monitoring (8th), Cloud Monitoring Software (18th), AIOps (12th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Entuity is 0.6%, up from 0.6% compared to the previous year. The mindshare of LogicMonitor is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

A good solution for network monitoring and support management, but there is no centralized database

There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

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Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Entuity is network mapping and information. When clicking on a particular location it can automatically survey the connectivity diagram for us. We can arrange this icon in any kind of formats, such as ring or mesh. The networking mapping can show the components and interconnectivity with the help of IP addresses and NetFlow."

"The setup was very simple and took about an hour."

"This is a product that is easy to deploy and maintain with a positive end-user experience."

"One of the most valuable features of Entuity is the user interface."

"The initial setup of Entuity is easy and the full process took approximately 30 minutes."

"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."

"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."

"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."

More Entuity pros

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"The initial setup is very simple."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

More LogicMonitor pros

Cons

"If we want to modify the calculation matrix or equation, we have to raise a professional service."

"A typical user might want to see even more depth to the standard reporting and ease of integration."

"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."

"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."

"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."

"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."

"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."

"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."

More Entuity cons

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."

"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

More LogicMonitor cons

Pricing and Cost Advice

"It can be comparatively expensive but that is because it is comprehensive."

"We have 400 licenses and we are only using 150 licenses."

"Entuity is not an expensive solution."

"Entuity's licensing is very highly-priced."

"It varies and depends on the quantity. It's worth the cost."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"The solution is not expensive."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

Energy/Utilities Company

University

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Entuity?

Event management and the geographical Google API-based network topology are the most valuable features of Entuity.

What is your experience regarding pricing and costs for Entuity?

We work with other solutions. We have a very good relationship with Entuity Commercial. You can negotiate discounts and provide better proposals to our customers. The pricing is very competitive. T...

What needs improvement with Entuity?

Entuity could integrate with other solutions and collect more information from IoT devices.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Download Entuity product report

Entuity

August 2025

Download LogicMonitor product report

August 2025

Overview

Entuity network management software continually monitors network bandwidth, network error rate and network congestion, which are all factors that impact overall network throughput. Events can be raised in response to abnormal traffic to allow remedial action before users are impacted. The Entuity network monitor continually evaluates network latency and network jitter to calculate MOS and ICPIF scores. Events can be raised when these scores are unacceptable for business application, voice and video performance. Key Features include: Root Cause Analysis, Event Management, Flow Monitoring & Analysis, Application Path Monitoring and Network Performance Monitoring.

Park Place Technologies

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens