Entuity vs LogicMonitor comparison

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Entuity

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Executive SummaryUpdated on Oct 10, 2024

Entuity and LogicMonitor are network monitoring solutions competing in the IT management landscape. LogicMonitor appears to have the upper hand with its more comprehensive feature set, especially appealing to enterprises needing extensive network visibility, while Entuity is preferred for its pricing and support, attracting budget-conscious buyers.

Features:Entuity provides streamlined network performance monitoring with detailed metrics and customizable dashboards, allowing efficient network management. It also offers simplified monitoring tools for ease of use. LogicMonitor distinguishes itself with extensive out-of-the-box integrations, an advanced alerting system, and strong network analytics, making it suitable for diverse IT environments needing comprehensive monitoring.

Room for Improvement:Entuity could enhance its integration capabilities to compete with LogicMonitor's extensive options. Expanding its alerting features to match industry standards can be beneficial. Improving its interface to facilitate further ease of use would also help. LogicMonitor might reduce the initial time required for configuration to enhance its usability. Streamlining some of its complex features without losing functionality can improve user experience. Additionally, offering more flexible pricing options could widen its customer base.

Ease of Deployment and Customer Service:Entuity simplifies deployment with a straightforward setup process, enabling faster network visibility, which is complemented by its responsive support. LogicMonitor, with its cloud-based model, offers flexibility and scalability suited for dynamic infrastructures but may necessitate more initial configuration time. LogicMonitor's customer service provides proactive assistance, aiding in complex configuration needs, whereas Entuity's model is trusted for being reliable and easy to manage.

Pricing and ROI:Entuity offers a cost-effective solution with favorable ROI targeted at smaller to mid-sized networks, focusing on core monitoring capabilities. While LogicMonitor requires a higher initial investment, it delivers substantial ROI through its expansive functionality and scalability, appealing to larger enterprises with complex needs. The choice often depends on the scale and complexity of network requirements, with Entuity fitting simpler needs efficiently and LogicMonitor offering significant long-term value for comprehensive oversight.

To learn more, read our detailed Entuity vs. LogicMonitor Report (Updated: September 2025).

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Entuity vs. LogicMonitor

September 2025

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entuity

Ranking in Network Monitoring Software

41st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Network Monitoring Software

24th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), IT Infrastructure Monitoring (23rd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Entuity is 0.6%, down from 0.6% compared to the previous year. The mindshare of LogicMonitor is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LogicMonitor	1.9%
Entuity	0.6%
Other	97.5%

Network Monitoring Software

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

A good solution for network monitoring and support management, but there is no centralized database

There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

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Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

Has improved service reliability and reduced downtime by providing full visibility into infrastructure

I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a product that is easy to deploy and maintain with a positive end-user experience."

"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."

"The setup was very simple and took about an hour."

"The best thing about Entuity is that it's easy to use. It's user-friendly. It's intuitive and easy to customize as per your needs."

"Entuity's best feature is its ability to monitor a large number of devices."

"One of the most valuable features of Entuity is the user interface."

"The initial setup of Entuity is easy and the full process took approximately 30 minutes."

"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."

More Entuity pros

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"LogicMonitor has positively impacted our organization by especially improving service reliability and user experience, and the dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

More LogicMonitor pros

Cons

"If we want to modify the calculation matrix or equation, we have to raise a professional service."

"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."

"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."

"It should support IPAM or IP Address Management. When it comes to the network, IP Address Management is a feature for which we have to use a different solution. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."

"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."

"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."

"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."

"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."

More Entuity cons

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

"While dynamic alerting is great, the overall alerting system can be complex to configure."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

More LogicMonitor cons

Pricing and Cost Advice

"It varies and depends on the quantity. It's worth the cost."

"Entuity is not an expensive solution."

"We have 400 licenses and we are only using 150 licenses."

"Entuity's licensing is very highly-priced."

"It can be comparatively expensive but that is because it is comprehensive."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"They are expensive for the cloud."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"The tool's pricing falls into the middle range."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

Energy/Utilities Company

Government

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	8

Questions from the Community

What do you like most about Entuity?

Event management and the geographical Google API-based network topology are the most valuable features of Entuity.

What is your experience regarding pricing and costs for Entuity?

We work with other solutions. We have a very good relationship with Entuity Commercial. You can negotiate discounts and provide better proposals to our customers. The pricing is very competitive. T...

What needs improvement with Entuity?

Entuity could integrate with other solutions and collect more information from IoT devices.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Download Entuity product report

Entuity

October 2025

Download LogicMonitor product report

October 2025

Overview

Entuity network management software continually monitors network bandwidth, network error rate and network congestion, which are all factors that impact overall network throughput. Events can be raised in response to abnormal traffic to allow remedial action before users are impacted. The Entuity network monitor continually evaluates network latency and network jitter to calculate MOS and ICPIF scores. Events can be raised when these scores are unacceptable for business application, voice and video performance. Key Features include: Root Cause Analysis, Event Management, Flow Monitoring & Analysis, Application Path Monitoring and Network Performance Monitoring.

Park Place Technologies

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens