Catchpoint vs Eggplant Test comparison

Catchpoint and Keysight Technologies are both solutions in the Digital Experience Monitoring (DEM) category. Catchpoint is ranked #9 with an average rating of 8.0, while Keysight Technologies is ranked #12 with an average rating of 7.7. Catchpoint holds a 2.0% mindshare in DEM, compared to Keysight Technologies’s 0.4% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 85% of Keysight Technologies users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

310 Views
183 Comparison Views

100% willing to recommend

Eggplant Test

Read 18 Eggplant Test reviews

46 Views
28 Comparison Views

85% willing to recommend

Catchpoint

Eggplant Test

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Catchpoint and Eggplant Test are competitive tools in application performance and monitoring. Catchpoint seems to have the upper hand due to its extensive monitoring tools and responsive customer support, while Eggplant Test is preferred for its advanced automation capabilities.

Features: Catchpoint provides robust monitoring, real-time analytics, and diverse testing capabilities. Eggplant Test excels with powerful automation, effective integration options, and offers functional and regression testing. Catchpoint's solutions focus on comprehensive performance monitoring, whereas Eggplant Test provides flexibility in automated testing strategies.

Room for Improvement: Catchpoint could improve its user interface to be more intuitive, enhance integration with third-party tools, and offer more customizable alerts. Eggplant Test may benefit from reducing its complexity for new users, improving documentation for better understanding, and optimizing OCR technology for more accuracy.

Ease of Deployment and Customer Service: Eggplant Test offers a smooth deployment with flexible options, focusing on automated test creation and integration. Catchpoint ensures a seamless onboarding process with broad support and flexibility. Eggplant's deployment versatility is notable, while Catchpoint provides excellent customer service through effective support channels.

Pricing and ROI: Catchpoint involves higher setup costs but focuses on long-term value through comprehensive monitoring solutions, ensuring stable ROI. Eggplant Test, despite higher upfront costs, promises quicker ROI due to its intensive automation capabilities, reducing manual testing time. Catchpoint offers immediate cost-effectiveness, while Eggplant Test's automation efficiencies justify its initial expenditure with ongoing savings.

To learn more, read our detailed Catchpoint vs. Eggplant Test Report (Updated: April 2025).

Buyer's Guide

Catchpoint vs. Eggplant Test

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Digital Experience Monitoring (DEM)

9th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (40th), Network Monitoring Software (59th), Cloud Monitoring Software (31st)

Eggplant Test

Ranking in Digital Experience Monitoring (DEM)

12th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Test Automation Tools (12th)

Mindshare comparison

As of May 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 2.0%, down from 4.0% compared to the previous year. The mindshare of Eggplant Test is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM)

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The solution offers three different ways of slicing data to look for abnormalities."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"During business hours, it has worked absolutely fine without any issues."

More Catchpoint pros

"The biggest advantage has been the ability to improve the quality significantly."

"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."

"The most valuable features would be the image recognition and the OCR."

"It is easy to set up."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

"The solution is a stable one."

"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

More Eggplant Test pros

Cons

"Catchpoint can be improved by focusing solely on network monitoring."

"The old user version was better, it was more user-friendly."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

More Catchpoint cons

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

"The solution would crash from time to time."

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"The language is too specific; it is just for Eggplant."

"It has low productivity."

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."

More Eggplant Test cons

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"Eggplant Test is a very expensive solution."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It probably has a yearly license."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

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Top Industries

By visitors reading reviews

Educational Organization

49%

Financial Services Firm

14%

Computer Software Company

Retailer

Financial Services Firm

14%

Manufacturing Company

13%

Healthcare Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

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How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

Comparisons

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Compared 24% of the time

ThousandEyes vs Catchpoint

Compared 17% of the time

Datadog vs Catchpoint

Compared 14% of the time

New Relic vs Catchpoint

Compared 11% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

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Tricentis Tosca vs Eggplant Test

Compared 22% of the time

Selenium HQ vs Eggplant Test

Compared 16% of the time

UiPath Test Cloud vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete vs Eggplant Test

Compared 10% of the time

Ranorex Studio vs Eggplant Test

Compared 8% of the time

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Product Reports

Buyer's Guide

Catchpoint

April 2025

Download Catchpoint product report

Buyer's Guide

Eggplant Test

April 2025

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

Information Not Available

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

Catchpoint vs. Eggplant Test

April 2025

Free Report: Catchpoint vs. Eggplant Test

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