

Find out in this report how the two Opportunity Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
| Product | Market Share (%) |
|---|---|
| Campfire Interactive | 2.6% |
| Freshsales | 3.7% |
| Other | 93.7% |


| Company Size | Count |
|---|---|
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
Campfire Interactive delivers robust capabilities in forecasting and opportunity management, enhancing accuracy and efficiency in sales operations through real-time reporting and data visualization.
Known for its flexibility and integration capabilities, Campfire Interactive is a powerful tool for sales forecasting and opportunity management. Its real-time reporting and dashboard features enable businesses to visualize complex data effortlessly. The seamless integration with key systems like SAP and IHS significantly enhances demand planning. Users note impressive role-based access control and data consolidation features, though there is room for improvement in KPI measurement and module interactions. Despite some technical support issues and the complex nature of the role-based access, the platform remains a superior alternative to traditional Excel methods in managing sales forecasts and opportunities.
What are Campfire Interactive's Key Features?
What Benefits Can Users Expect?
In the automotive industry, Campfire Interactive is tailored for sales forecasting and opportunity management, especially in tracking business trends and managing forecasts for medium-heavy trucks and light vehicles. Its flexibility supports regional and global sales projections, aiding financial and cycle plan management to seize new business opportunities.
Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics. Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to. Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers. In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups. The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow. Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times. Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
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