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CA Unified Communications Monitor vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
103rd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (72nd)
SCOM
Ranking in Network Monitoring Software
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of SCOM is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The most valuable feature of SCOM is real-time alerts."
"I like the historical reporting of observer metrics."
"The most valuable feature is the monitoring of Windows and Linux servers."
"They have great integration with the active directory."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The management of the servers could be better."
"I would like to see them improve their network monitoring."
"It could use some system enhancements, such as better dashboards."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"The GI is difficult to work with and the reporting servers are also difficult."
"The solution’s initial setup is difficult."
"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time."
"​I would like to better be able to monitor Oracle processes.​"
 

Pricing and Cost Advice

Information not available
"We have to pay for a license and the price is fine for us."
"Our Enterprise Agreement includes the price."
"It is more expensive than the competition."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"We have an enterprise agreement that includes this product as part of it."
"SCOM's pricing is average."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
 

Comparisons

No data available
 

Also Known As

CA UC Monitor
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

BBVA Compass
Dialog Telekom
Find out what your peers are saying about CA Unified Communications Monitor vs. SCOM and other solutions. Updated: April 2025.
852,098 professionals have used our research since 2012.