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CA Unified Communications Monitor vs SCOM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (63rd)
SCOM
Ranking in Network Monitoring Software
24th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.3% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
CA Unified Communications Monitor0.5%
Other98.1%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"SCOM provided end-to-end monitoring for all aspects of the infrastructure, including web sites, network devices, databases and applications."
"Having been in IT for over 20 years, with Microsoft, you know what you are getting."
"The stability has been great."
"They have great integration with the active directory."
"On this solution, the things we monitor are fine and perhaps other users will want more, but for our purpose and what we use it for, it's enough."
"The most valuable feature of SCOM is real-time alerts."
"It discovers the components automatically, which is a fantastic thing."
"My customers are using SCOM to avoid business disruptions."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"The configuration, especially for alerts, are somewhat lengthy."
"Of course, price is always an issue with Microsoft and could be improved."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The solution’s initial setup is difficult."
"In a future release, they should add email notification alerts."
"If they're looking for real-time, within-the-minute monitoring of servers from a console, then I would say that it falls short there."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"Microsoft needs to train more people about how to sell SCOM (and other System Center family products) because there are a lot of emerging technologies that are replacing Microsoft."
 

Pricing and Cost Advice

Information not available
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"It is more expensive than the competition."
"We have an enterprise agreement that includes this product as part of it."
"The pricing is good, and it's part of their system center suite."
"There is a license needed to use this solution and it is paid annually."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"The pricing and licensing are fair."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
18%
Financial Services Firm
13%
Outsourcing Company
9%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

CA UC Monitor
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

BBVA Compass
Dialog Telekom
Find out what your peers are saying about CA Unified Communications Monitor vs. SCOM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.