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CA Unified Communications Monitor vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
101st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (68th)
SCOM
Ranking in Network Monitoring Software
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of SCOM is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"This is a product that does more generally than any of the competing solutions."
"We are able to do problem determination on runaway processes."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It is a user-friendly product that requires almost no maintenance."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The GI is difficult to work with and the reporting servers are also difficult."
"We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"On-prem network monitoring is something that could be improved drastically."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"In a future release, they should add email notification alerts."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"Stability and some performance issues exist and they need improvement."
 

Pricing and Cost Advice

Information not available
"The pricing and licensing are fair."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"It is more expensive than the competition."
"It is the cheapest product available in the market."
"The platform is cost-effective due to our existing Microsoft support."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"We have to pay for a license and the price is fine for us."
"We have an enterprise agreement that includes this product as part of it."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Also Known As

CA UC Monitor
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

BBVA Compass
Dialog Telekom
Find out what your peers are saying about CA Unified Communications Monitor vs. SCOM and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.