CA Unified Communications Monitor vs Kentik comparison

CA Unified Communications M...

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and Kentik are competitors in the network performance monitoring category. CA Unified Communications Monitor has an edge in pricing and support, while Kentik offers superior features that make it a worthwhile investment.

Features: CA Unified Communications Monitor provides robust analytics specifically for VoIP and video, combined with network behavior analysis. Its focus is on optimizing communication traffic. Kentik offers real-time traffic monitoring, advanced DDoS protection, and comprehensive IP flow record analysis, allowing for more extensive network infrastructure coverage.

Room for Improvement: CA Unified Communications Monitor could improve by expanding beyond communication traffic to cover broader network issues, enhancing its real-time monitoring capabilities, and offering better scalability options. Kentik might focus on reducing initial setup complexities, provide more targeted support for communication systems, and streamline its pricing structures for smaller businesses.

Ease of Deployment and Customer Service: CA Unified Communications Monitor emphasizes straightforward deployment with easy integration into existing infrastructures, backed by robust customer support focusing on communications. Kentik features easy cloud-based deployment with rapid assistance aimed at scalability, which suits rapidly growing networks and modern IT environments.

Pricing and ROI: CA Unified Communications Monitor is known for its lower initial setup cost, which leads to a quicker ROI through its communication performance insights. Kentik has a higher setup cost, but this is justified with its comprehensive network traffic analysis and scalability, potentially offering a better long-term ROI due to its extensive feature set.

To learn more, read our detailed CA Unified Communications Monitor vs. Kentik Report (Updated: April 2025).

CA Unified Communications Monitor vs. Kentik

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Helped 850,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

103rd

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (72nd)

Kentik

Ranking in Network Monitoring Software

32nd

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

"Overall, the ease of use and the fact that it meets client expectations are major positives."

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"The most important feature is cybersecurity."

"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."

"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."

"Kentik excels in telemetry within data centers and works well in multi-vendor environments."

More Kentik pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."

"I would like to see them explore the area of cost analysis."

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."

More Kentik cons

Pricing and Cost Advice

Information not available

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Kentik?

It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.

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What is your experience regarding pricing and costs for Kentik?

The pricing is good and aligns with the market target.

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What needs improvement with Kentik?

The product could strive for more improvements to become closer to perfect.

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Product Reports

Network Monitoring Software

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CA Unified Communications Monitor report

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Also Known As

CA UC Monitor

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Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

BBVA Compass

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

CA Unified Communications Monitor vs. Kentik