CA Unified Communications Monitor vs Kentik comparison

Broadcom and Kentik are both solutions in the Network Monitoring Software category. Broadcom is ranked #104, while Kentik is ranked #33 with an average rating of 9.0. Broadcom holds a 0.1% mindshare in NMS, compared to Kentik’s 0.8% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Kentik users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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81 Comparison Views

50% willing to recommend

Kentik

Read 16 Kentik reviews

1,158 Views
546 Comparison Views

100% willing to recommend

CA Unified Communications M...

Kentik

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and Kentik are competitors in the network performance monitoring category. CA Unified Communications Monitor has an edge in pricing and support, while Kentik offers superior features that make it a worthwhile investment.

Features: CA Unified Communications Monitor provides robust analytics specifically for VoIP and video, combined with network behavior analysis. Its focus is on optimizing communication traffic. Kentik offers real-time traffic monitoring, advanced DDoS protection, and comprehensive IP flow record analysis, allowing for more extensive network infrastructure coverage.

Room for Improvement: CA Unified Communications Monitor could improve by expanding beyond communication traffic to cover broader network issues, enhancing its real-time monitoring capabilities, and offering better scalability options. Kentik might focus on reducing initial setup complexities, provide more targeted support for communication systems, and streamline its pricing structures for smaller businesses.

Ease of Deployment and Customer Service: CA Unified Communications Monitor emphasizes straightforward deployment with easy integration into existing infrastructures, backed by robust customer support focusing on communications. Kentik features easy cloud-based deployment with rapid assistance aimed at scalability, which suits rapidly growing networks and modern IT environments.

Pricing and ROI: CA Unified Communications Monitor is known for its lower initial setup cost, which leads to a quicker ROI through its communication performance insights. Kentik has a higher setup cost, but this is justified with its comprehensive network traffic analysis and scalability, potentially offering a better long-term ROI due to its extensive feature set.

To learn more, read our detailed CA Unified Communications Monitor vs. Kentik Report (Updated: June 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Kentik

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

104th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (76th)

Kentik

Ranking in Network Monitoring Software

33rd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (17th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The most important feature is cybersecurity."

"Kentik excels in telemetry within data centers and works well in multi-vendor environments."

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."

"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."

"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."

"Overall, the ease of use and the fact that it meets client expectations are major positives."

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."

More Kentik pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."

"The product could strive for more improvements to become closer to perfect."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"I consider the pricing model as an area for improvement."

More Kentik cons

Pricing and Cost Advice

Information not available

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

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What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

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What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

See all answers

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Kentik

June 2025

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Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Kentik

Sample Customers

BBVA Compass

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Buyer's Guide

CA Unified Communications Monitor vs. Kentik

June 2025

Free Report: CA Unified Communications Monitor vs. Kentik

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