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Icinga pros and cons

Vendor: Icinga

3.8 out of 5

17 reviews
85% willing to recommend

Pros & Cons summary

Icinga offers automatic service restarts, high stability, and supports various add-ons for flexible monitoring. It allows custom plugin creation and integration, providing extensive customization through scripting and querying. However, installation and configuration are complex, and remote monitoring can be frustrating. Support is not very responsive, the automation needs improvement, and it lacks advanced dashboard creation capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Icinga automatically restarts services when they are down, enhancing system reliability.

Icinga supports many add-ons and hundreds of plugins, making it straightforward to monitor various systems.

The apply rules feature in Icinga significantly saves time in system management.

Icinga offers robust API and integration capabilities, allowing extensive automation and configuration possibilities.

Icinga enables users to create their own plugins and integrate them seamlessly, ensuring flexibility and customization.

CONS

Remote monitoring for multiple machines is frustrating.

The installation and configuration are very complex.

Icinga’s automation could be improved.

The tool fails to provide notifications to users.

Improvements are needed in multi-tenancy. It's average but should be improved.

Icinga Pros review quotes

Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

May 25, 2023

I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually.

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reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

May 15, 2024

The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated.

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Senior System Integration Engineer at SVA System Vertrieb Alexander GmbH

Jun 4, 2023

Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga.

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Claudio Kuenzler

Senior Systems Engineer at Infiniroot

May 30, 2023

The apply rules feature saves a lot of time.

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Monitoring Specialist at a tech services company with 51-200 employees

Jul 17, 2023

It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine.

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YI

Team lead at NTG

Oct 30, 2023

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

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RO

Rostislav Opočenský

CEO at Orbitron, s. r. o.

Dec 12, 2022

There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us.

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Aynalem Yehualaw

System Engineer at Jimma University

Dec 2, 2022

We have found the solution to be stable.

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Principal Service Manager at a tech vendor with 1,001-5,000 employees

May 2, 2023

Icinga does the job and is fairly stable.

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reviewer1033290

Vice President Cloud Operations at a computer software company with 1,001-5,000 employees

Dec 1, 2021

The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything.

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Show 7 more reviews (out of 17)

Icinga Cons review quotes

Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

May 25, 2023

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

May 15, 2024

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved.

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Senior System Integration Engineer at SVA System Vertrieb Alexander GmbH

Jun 4, 2023

Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do.

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Free Report: Icinga Reviews and More

Learn what your peers think about Icinga. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,164 professionals have used our research since 2012.

Claudio Kuenzler

Senior Systems Engineer at Infiniroot

May 30, 2023

The user interface should be improved.

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Monitoring Specialist at a tech services company with 51-200 employees

Jul 17, 2023

One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself.

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YI

Team lead at NTG

Oct 30, 2023

The tool currently fails to provide notifications to users.

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RO

Rostislav Opočenský

CEO at Orbitron, s. r. o.

Dec 12, 2022

We have found some problems with Nagios, and support isn't very responsive.

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Aynalem Yehualaw

System Engineer at Jimma University

Dec 2, 2022

The installation and configuration are very complex.

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Principal Service Manager at a tech vendor with 1,001-5,000 employees

May 2, 2023

Icinga’s automation could be improved.

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reviewer1033290

Vice President Cloud Operations at a computer software company with 1,001-5,000 employees

Dec 1, 2021

In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI.

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Show 7 more reviews (out of 17)

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