Innovation Service Manager at a tech services company with 201-500 employees
Real User
Top 20
May 15, 2024
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on investment can be very high.
Monitoring Specialist at a tech services company with 51-200 employees
Real User
Jul 17, 2023
If you are using Icinga for personal use, you can install it without any additional fees. However, for organizational purposes, there are licensing considerations based on the number of users and the features required. So while the core Icinga software remains open-source, additional features and user support might have associated costs.
Senior System Integration Engineer at SVA System Vertrieb Alexander GmbH
Real User
Jun 2, 2023
Icinga is a free open-source solution, but you can pay for support. We don't need support because my colleague and I are skilled and experienced with the solution. We also have a consultant who knows more than us. We call him if there are any problems. If you need professional support, you can buy support from the vendor.
Principal Service Manager at a tech vendor with 1,001-5,000 employees
Real User
May 2, 2023
Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it. You need to maintain it and develop some probes while its deployment is manual. When you want to make modifications, such as adding new assets to be monitored or modifying the config file, it must be done manually without any automation or detection.
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library...
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on investment can be very high.
I wasn't involved with the finance side of the product. I just tested the product and gave feedback to the IT team in our company.
If you are using Icinga for personal use, you can install it without any additional fees. However, for organizational purposes, there are licensing considerations based on the number of users and the features required. So while the core Icinga software remains open-source, additional features and user support might have associated costs.
Icinga is a free open-source solution, but you can pay for support. We don't need support because my colleague and I are skilled and experienced with the solution. We also have a consultant who knows more than us. We call him if there are any problems. If you need professional support, you can buy support from the vendor.
The solution is free to use. Commercial support is however available on icinga.com.
The solution is cheap.
Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it. You need to maintain it and develop some probes while its deployment is manual. When you want to make modifications, such as adding new assets to be monitored or modifying the config file, it must be done manually without any automation or detection.
The solution is free to use.
We do not have any licensing costs.
It's an open-source solution.
This is an open-source solution with paid support.
It is relatively inexpensive and may be okay if you are a smaller organization concerned with the price more than the utility.