Broadcom DX Application Performance Management and Splunk ITSI (IT Service Intelligence) compete in IT performance management. While Broadcom has specific strengths, Splunk often has the upper hand due to its comprehensive offerings.
What features are offered by Broadcom DX Application Performance Management in comparison to Splunk ITSI (IT Service Intelligence)?Broadcom DX offers robust monitoring and diagnostic capabilities, deep-dive analytics, and real-time application performance insights. Splunk ITSI features powerful event correlation, predictive analytics, and extensive data visualization options.
What areas of improvement can be found in Broadcom DX Application Performance Management in comparison to Splunk ITSI (IT Service Intelligence)?Broadcom DX could benefit from a more streamlined setup process, enhanced integration options, and improved usability. Splunk ITSI users suggest better documentation, a reduced learning curve, and simpler initial configuration.
How is the ease of deployment and customer service of Broadcom DX Application Performance Management in comparison to Splunk ITSI (IT Service Intelligence)?Broadcom DX offers a straightforward deployment model but has some initial setup challenges, with moderate customer service reviews. Splunk ITSI's deployment can be complex due to its extensive functionalities but provides detailed support and training resources, slightly overshadowing Broadcom DX in this area.
What setup costs and ROI can be seen with Broadcom DX Application Performance Management in comparison to Splunk ITSI (IT Service Intelligence)?Broadcom DX is considered cost-effective with a strong ROI, offering good value for money. Splunk ITSI is more expensive, yet its extensive features justify the cost, leading to higher satisfaction with ROI.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
It is difficult to access the right person, and incidents sometimes need escalation.
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
We typically have weekly calls with the technical staff, and whenever we encounter issues, they usually reply with solutions within one or two days.
The technical support is excellent, and I would rate it at ten.
The solution does not offer much flexibility in scalability.
When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages.
Splunk is highly scalable, with the ability to expand efficiently.
Stability is one of the strong points.
Splunk ITSI (IT Service Intelligence) fails if you do not have good hardware requirements.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
I would appreciate additional features in the next release of Splunk ITSI (IT Service Intelligence) such as cloud infrastructure monitoring including CICDs, Kubernetes, and similar technologies.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
I believe the installation process should be more uniform, meaning it could be deployed across all components to avoid post-installation issues.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
The pricing is in the middle range.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
I believe the pricing is based on daily volume ingestion.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
We have very good dashboards that are very useful for getting all the parameters of the application.
The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems.
One valuable feature is the scheduled maintenance window provided by Splunk ITSI (IT Service Intelligence) because Splunk does not offer this scheduling maintenance feature in the core product, but Splunk ITSI (IT Service Intelligence) helps us with these maintenance reports.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
| Product | Market Share (%) |
|---|---|
| Splunk ITSI (IT Service Intelligence) | 0.7% |
| Broadcom DX Application Performance Management | 0.8% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 24 |
| Large Enterprise | 124 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 33 |
Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.
Broadcom DX Application Performance Management Benefits
Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:
Broadcom DX Application Performance Management Features
There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:
Reviews from Real Users
“The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.
“The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.
“What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
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