We performed a comparison between Broadcom DX Application Performance Management and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Crash analytics goes down to the level of code you need to check."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"Being able to pull in and merge the infrastructure and application data."
"Stability is one of the strongest attributes of CA APM. It is very stable on all platforms."
"The way these tools show the information is very useful. this is a tool that records information from Java and .NET applications, and obtain information about how many times an method has been call in a period of time (usually 30 sec), how many times respond in this span of time or is delayed or stall."
"I have found Broadcom DX Application Performance Management to be scalable."
"We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required."
"Enables me to monitor multiple servers, applications, resources, and users"
"The root cause analysis is very helpful for us."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The flexibility to develop and consolidate many solutions into one platform is great."
"Alerts and episodes are valuable to me."
"The observability is great and valuable."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The glass tables are very helpful."
"A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory."
"The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"CEM needs to be simplified, because it causes too many interruptions in our daily work."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"Technical support is slow to respond and also asks redundant questions."
"User interface - CA is moving towards HTML5, but still a lot is Java, old fashioned, non-customizable and not user friendly. It’s look and feel is still too technical."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"The data recovery has room for improvement."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"Splunk ITSI consumes a lot of CPU resources."
"The solution should integrate more features in NEAP."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"We have problems doing upgrades and operating alternate new versions."
"It would be good if an interface was included in the next release."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
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Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Broadcom DX Application Performance Management is rated 8.0, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, BMC TrueSight Operations Management and New Relic, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Broadcom DX Application Performance Management vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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