

Box and SS&C Blue Prism are competitive tools in the enterprise solutions category. While Box leads in collaboration and accessibility, SS&C Blue Prism has an advantage in automation capabilities.
Features: Box offers easy file sharing, comprehensive integration options, and strong security measures. SS&C Blue Prism provides advanced robotic process automation, enabling businesses to automate complex tasks efficiently. Both tools cater to different needs, with Box focusing on flexibility and collaboration, and SS&C Blue Prism emphasizing robust process automation.
Room for Improvement: Box could enhance its automation capabilities, improve offline accessibility, and expand third-party integrations. SS&C Blue Prism may benefit from a more user-friendly interface, reduced deployment complexity, and expanded support for diverse file types.
Ease of Deployment and Customer Service: Box is acknowledged for its straightforward deployment process and extensive support resources. It integrates seamlessly into existing systems. SS&C Blue Prism requires more specialized deployment expertise but offers dedicated technical assistance, making the deployment process smoother with expert support.
Pricing and ROI: Box presents an economical setup with scalable pricing plans, allowing for quick ROI through efficient collaboration. SS&C Blue Prism involves a higher initial setup cost due to its automation focus. Over time, it delivers substantial ROI for enterprises driven by process efficiencies.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.
They provide very detailed responses that enable us to handle any issues effectively.
The response times were slow to turn around.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
It is scalable from the solution perspective.
Box was very stable and did not have any latency issues.
I found it to be high on stability, and I would rate it at nine.
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Collaborative editing was challenging if multiple people were in a document at once.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
The licensing cost can be a bit expensive compared to its competitors.
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
The best features of Box for me include the structured file organizing, which is the most important part I found.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Box's security features have helped my organization meet compliance needs.
The control room feature, which allows me to run and monitor the automation, is to be the most useful.
| Product | Mindshare (%) |
|---|---|
| SS&C Blue Prism | 3.1% |
| Box | 5.4% |
| Other | 91.5% |


| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 10 |
| Large Enterprise | 30 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
Box offers seamless integration with third-party apps, strong collaboration tools, and secure content distribution to enhance productivity across devices.
Box is a powerful platform for file storage and collaboration, known for its security, ease of use, and advanced integration options. Supporting seamless synchronization and real-time editing, Box facilitates effective teamwork and secure sharing of content both internally and externally. Though it faces challenges such as folder-level security and collaboration speed, Box remains a preferred choice for enterprises seeking efficient document management and secure file transfers. Its robust feature set, including metadata management and customizable permissions, supports remote work and facilitates easy access to stored documents and workflows.
What are the key features of Box?
Why do users appreciate using Box?
In industries like finance, healthcare, and legal, Box is employed for secure document storage and sharing, ensuring compliance with regulatory requirements. Teams leverage its features for secure project collaboration, e-signatures, and handling large files, making it invaluable in sectors requiring strict data management protocols.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.