

Box and SS&C Blue Prism compete in enterprise solutions, with Box focused on content management and SS&C Blue Prism on process automation. Box has the upper hand in pricing and support, while SS&C Blue Prism outshines with its advanced automation features.
Features: Box provides seamless document management, collaboration, and secure file sharing with robust cloud capabilities. It features mobile apps for easy access, collaboration tools like real-time editing, and integration with Microsoft Office. SS&C Blue Prism excels in automation, offering intricate capabilities across applications, workflow visibility, and control room features for managing automation.
Room for Improvement: Box could enhance its integration with other enterprise systems, improve automation features, and provide more advanced document processing tools. SS&C Blue Prism could benefit from simplified deployment processes, enhanced user interface, and broader compatibility with non-standard platforms.
Ease of Deployment and Customer Service: Box offers an intuitive cloud-based setup with effective customer service, ensuring quick deployment. SS&C Blue Prism requires a more complex setup owing to its extensive capabilities, yet it provides tailored support for intricate environments. Box’s simplicity is contrasted by SS&C Blue Prism’s detailed process, better suited for large enterprises.
Pricing and ROI: Box is known for budget-friendly solutions with lower initial setup costs, promising a notable return on investment for content management. SS&C Blue Prism, despite a higher initial expenditure, delivers high ROI for organizations focusing on automation, justifying its premium through advanced functionalities.
| Product | Market Share (%) |
|---|---|
| Box | 5.7% |
| SS&C Blue Prism | 3.0% |
| Other | 91.3% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 27 |
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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