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BotFarm vs Tungsten RPA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
BotFarm
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of BotFarm is 1.1%, up from 0.6% compared to the previous year. The mindshare of Tungsten RPA is 1.9%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
Tungsten RPA1.9%
BotFarm1.1%
Other92.1%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer2797908 - PeerSpot reviewer
Senior Rpa Consultant at a computer software company with 51-200 employees
Automation has streamlined client data extraction and has improved reporting for business decisions
I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Features such as MetaBot and IQ Bot are very advanced and capable as compared to reading PDFs using OCR."
"It is very easy for anybody to learn."
"With Automation Anywhere, what used to take us two days now takes us twenty minutes."
"The MetaBot is a very good feature that allows me to do things that were not available in earlier versions."
"The automation of data entry is the most valuable feature for us."
"AA control room is one central system to manage our tasks. We found it excellent to administrate. It was used for easy scheduling of process/task in Remote desktop. This helped to avoid manual intervention to trigger tasks."
"Among the most valuable features that we've been able to utilize are the screen scraping and object cloning."
"Document Automation plays a very good role for document processing."
"The best aspect is the UI, as it is very user-friendly."
"The solution is great to automate any repetitive tasks, which you might do on a daily basis."
"The most valuable features of this solution are the Excel automation and support for SharePoint."
"Overall, this is a pretty good product and nobody else in the market is providing RPA at this level."
"The solution has been very user-friendly."
"BotFarm by Automation Anywhere is great for building bots."
"Now, we have standardized responses, and our customers are getting better, error-free, and on-time responses."
"The solution has a lot of great features inside of it that clients can take advantage of."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"This is a stable platform and we did not encounter any big problems."
"It's a good product."
"The drag and drop functionality is quite good."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The best part of Kofax is that they have a whole concept; it's one product, but also has extra elements that can be integrated, and if you take the whole package with the extra products you can digitize it using RPA and also by using the other products they provide."
"If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools."
"Kofax RPA has provided our organization with a lot of savings in many different areas and we have improvements in data quality."
 

Cons

"They need to make the AA stable across all browsers and I hope to see it fixed in the next version."
"The bot insides should come in the same package versus having it as a different bundle by itself. If we could have this product come with all the inside solutions altogether, that would help."
"They have incorporated many latest technologies, such as AI, and there is always scope to improve the processes and have more stability."
"One of the important drawbacks of Automation Anywhere is that it needs to be able to show the automated process as a single flowchart."
"The initial setup for the program was not straightforward. It was definitely complex."
"We have had some quirkiness happen when integrating the Automation Anywhere with other solutions, such as weird Excel issues or temperamental legacy system issues."
"When we are moving from one version to another version, it's very difficult because most of the features stop working."
"The goal of any automation is to provide efficiencies... I would like a default feature where each bot gives us data on all the benefits it provides from its process."
"The image processing capabilities definitely need to be improved."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"I would definitely be wanting to see OCR features for improving the solution."
"Overall the support and customer support areas need to be improved."
"Scalability is an area of improvement. We can increase the main features for our project but when we reached out to our personnel and asked whether Bot can be expanded, we were told "You cannot scale this Bot."
"We do have some troubles with the internal software commands, but we have been troubleshooting this bug to fix it."
"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"For additional features, I'd like to see a recording function and a more simple interface."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"There is really nothing special about the capabilities of this product."
"Kofax RPA's UI could be more user-friendly."
"There have been a lot of issues we have had that have taken weeks, if not months to fix and the support is not satisfactory."
"The product could be improved if they would use AI integrated robots."
"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."
 

Pricing and Cost Advice

"The price is very reasonable."
"The licensing fees are approximately $10,000 USD for between five and ten users."
"The Automation Anywhere license is affordable and not complex."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."
"The solution's pricing is pretty decent."
"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."
"Automation Anywhere is expensive."
"Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500."
"Pricing for this solution can be better."
"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."
"Our licensing costs are approximately $3,000 USD annually."
"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."
"The pricing is fair."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"The cost depends on the number of licenses and the number of RPAs."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Price is not a problem, because they are a competitor and we have a special rate."
"Kofax RPA's licensing costs are yearly and expensive."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
17%
Financial Services Firm
15%
Outsourcing Company
12%
Comms Service Provider
8%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for BotFarm?
Licensing and other pricing matters are handled by my manager, so I am not able to fully describe the price and licen...
What needs improvement with BotFarm?
More detailed error handling would be beneficial, especially since the AI feature was recently added.
What is your primary use case for BotFarm?
I use it in my client project to extract data and communicate it for business purposes. I summarize the data, and whe...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Kofax RPA, Kofax Kapow, Kapow
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about BotFarm vs. Tungsten RPA and other solutions. Updated: September 2026.
921,028 professionals have used our research since 2012.