BMC TrueSight Orchestration vs Make comparison

BMC and Make are both solutions in the Process Automation category. BMC is ranked #23 with an average rating of 8.0, while Make is ranked #31 with an average rating of 8.0. BMC holds a 0.7% mindshare in PA, compared to Make’s 0.9% mindshare. Additionally, 87% of BMC users are willing to recommend the solution, compared to 80% of Make users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

469 Views
243 Comparison Views

87% willing to recommend

Make

Read 4 Make reviews

327 Views
48 Comparison Views

80% willing to recommend

BMC TrueSight Orchestration

Make

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Make are products in the IT automation and workflow management category. Make has the upper hand due to its user-friendly design and rapid deployment capabilities, providing superior flexibility and adaptability.

Features: BMC TrueSight Orchestration provides automated incident management, process orchestration, and integration capabilities with various ITSM tools, making it ideal for large enterprises seeking robust ecosystem management. Make delivers an accessible experience with workflow automation across numerous platforms, suited for quick setup and scalability needs. The difference lies in BMC's depth of features compared to Make's user-friendly integrations.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration requires detailed setup and comprehensive onboarding, aligning with complex IT scenarios, while Make offers a straightforward deployment process focused on quick adoption. BMC's customer service is equipped for complex support, whereas Make provides immediate assistance through streamlined methods catering to businesses prioritizing speed.

Pricing and ROI: BMC TrueSight Orchestration demands a higher initial setup cost with long-term ROI due to its extensive features for large enterprises. Make offers immediate cost-effectiveness with competitive pricing and fast ROI, appealing to those seeking a balance of cost and efficiency. BMC is a strategic investment for the long term, while Make features a lower entry barrier and quicker returns.

To learn more, read our detailed BMC TrueSight Orchestration vs. Make Report (Updated: June 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Make

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

23rd

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Make

Ranking in Process Automation

31st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.7%, down from 0.9% compared to the previous year. The mindshare of Make is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Yaniv Ivgi

Business Owner at Chatbot-sales

An affordable cloud solution for automation and data manipulation

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is scalable."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"I find the provisioning to be the most valuable."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The initial setup is easy. The deployment was done in an hour."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

More BMC TrueSight Orchestration pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

"Make saves a lot of time, and I have created really complex scenarios in Make."

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

Cons

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The solution is not user-friendly."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

More BMC TrueSight Orchestration cons

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

"Make can be a bit difficult to use for new users, but for someone with technical knowledge and some coding skills, it becomes manageable, especially with Make's great UI features that really help."

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"The price of Make is approximately $20 per month for the platform."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

19%

Insurance Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

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What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

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What is your experience regarding pricing and costs for Make?

I find the pricing, setup costs, and licensing costs of Make to be reasonable.

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What needs improvement with Make?

I don't think there's anything else Make needs, but one improvement could be the addition of no-code steps that can be used within Make, similar to what Zapier offers with its own actions.

See all answers

What is your primary use case for Make?

As an entrepreneur and a freelancer who also runs my own agency, I use Make to set up automations for my clients. Recently, the most use cases are of AI agent or AI calling agent, but when I starte...

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Product Reports

Buyer's Guide

BMC TrueSight Orchestration

June 2025

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Buyer's Guide

Process Automation

June 2025

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Also Known As

TrueSight Orchestration, Atrium Orchestrator

Integromat

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

Drag and drop to connect apps
Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.

Design infinite workflows
Build scenarios with as many steps or apps as you need.

Watch data flow in real time
Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

Make

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Buan Consulting, Armadia

Buyer's Guide

BMC TrueSight Orchestration vs. Make

June 2025

Free Report: BMC TrueSight Orchestration vs. Make

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