BMC TrueSight Orchestration vs Make comparison

BMC Helix and Make are both solutions in the Process Automation category. BMC Helix is ranked #20 with an average rating of 9.0, while Make is ranked #23 with an average rating of 8.0. BMC Helix holds a 1.3% mindshare in PA, compared to Make’s 1.1% mindshare. Additionally, 87% of BMC Helix users are willing to recommend the solution, compared to 66% of Make users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

842 Views
690 Comparison Views

87% willing to recommend

Make

Read 4 Make reviews

643 Views
495 Comparison Views

66% willing to recommend

BMC TrueSight Orchestration

Make

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 11, 2025

BMC TrueSight Orchestration and Make compete in IT process automation. BMC TrueSight Orchestration is preferred for its robust IT-focused features, while Make is appreciated for its user-friendly design.

Features: BMC TrueSight Orchestration integrates with various IT service management tools, offers advanced monitoring functionalities, and provides comprehensive automation capabilities. Make features an intuitive automation engine, a wide range of integration options, and seamless workflows with drag-and-drop simplicity.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration requires more technical expertise for deployment, and its customer service is focused on enterprise support needs. Make's deployment is straightforward with quick onboarding and practical customer support for small businesses and enterprises.

Pricing and ROI: BMC TrueSight Orchestration involves a higher initial setup cost but can lead to long-term efficiencies in IT operations. Make offers a cost-effective setup, providing quicker ROI with its accessible pricing model and versatility in automating diverse business functions.

To learn more, read our detailed BMC TrueSight Orchestration vs. Make Report (Updated: December 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Make

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Make

Ranking in Process Automation

23rd

Average Rating

7.2

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

AI Software Development (20th)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.3%, up from 0.8% compared to the previous year. The mindshare of Make is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
BMC TrueSight Orchestration	1.3%
Make	1.1%
Other	97.6%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Farhan Ahmed Sheikh

Chief Executive Officer at Ashtex Solutions

Flexibility and efficiency accelerate business processes

Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be clarity about whether the data is secure while passing through these automations or integrations created within Make. The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved. The operation consumption is too high and sometimes becomes a burden on the client. Make needs to review its pricing strategy since they have tough competition from n8n. Make sometimes has issues with user logins and data saving when simultaneously working on two different PCs or when two developers are working on something or some blueprint. It can lose saved data from one interface to the other, and when logging on with the same user on another workstation, it occasionally misbehaves. We were unaware that Make had its own local implementation module. They need to advertise this feature more effectively as we are developing many projects in Make and working with various clients.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The initial setup is easy. The deployment was done in an hour."

"I find the provisioning to be the most valuable."

"This solution is scalable."

"The product has a very good triggering mechanism."

More BMC TrueSight Orchestration pros

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"Make has a very good return on investment because although we pay that amount, we secure clients and the client life cycle is kept intact."

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

Cons

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

More BMC TrueSight Orchestration cons

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

"One thing is that the platform is really slow when loading. It takes about three minutes to get to the page of an automation and start changing things."

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

Pricing and Cost Advice

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"The price of Make is approximately $20 per month for the platform."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Healthcare Company

13%

Outsourcing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

No data available

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

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What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

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What is your experience regarding pricing and costs for Make?

I find the pricing, setup costs, and licensing costs of Make to be reasonable.

See all answers

What needs improvement with Make?

One thing is that the platform is really slow when loading. It takes about three minutes to get to the page of an automation and start changing things. That is really slow and frustrating. Another ...

See all answers

What is your primary use case for Make?

In our current company, we have a funnel workflow for the people who sign up. We do certain things such as creating database entries, creating our CRM entries, and then updating the information. If...

See all answers

Comparisons

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Compared 25% of the time

Fortra's Automate vs BMC TrueSight Orchestration

Compared 14% of the time

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 13% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 11% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 10% of the time

More BMC TrueSight Orchestration Competitors

Camunda vs Make

Compared 29% of the time

Tray.io vs Make

Compared 18% of the time

Temporal vs Make

Compared 17% of the time

Appian vs Make

Compared 14% of the time

Nintex Process Platform vs Make

Compared 13% of the time

More Make Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

January 2026

Download BMC TrueSight Orchestration product report

Buyer's Guide

Process Automation

December 2025

Download Make product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Integromat

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.

At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.

What features does Make offer?

Visual Workflow Builder: Create and edit workflows effortlessly with a friendly interface.
App Integration: Supports numerous apps, enabling diverse connections.
Real-Time Monitoring: Track workflow executions with precise analytics.
Conditional Logic: Implement logic paths for smarter automations.

What benefits can users expect from Make?

Increased Efficiency: Automating tasks reduces manual intervention, saving time.
Cost Reduction: Lower operational costs with streamlined processes.
Scalable Solutions: Easily adjust workflows to meet growing business demands.
Enhanced Productivity: Focus on high-priority tasks with automated operations.

In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.

Make

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Buan Consulting, Armadia

Buyer's Guide

BMC TrueSight Orchestration vs. Make

December 2025

Free Report: BMC TrueSight Orchestration vs. Make

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