BMC Cloud Lifecycle Management vs New Relic comparison

BMC and New Relic are both solutions in the Cloud Monitoring Software category. BMC is ranked #45, while New Relic is ranked #5 with an average rating of 8.0. BMC holds a 0.3% mindshare in CMS, compared to New Relic’s 5.8% mindshare. Additionally, 80% of BMC users are willing to recommend the solution, compared to 94% of New Relic users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

476 Views
195 Comparison Views

80% willing to recommend

New Relic

Read 159 New Relic reviews

14,568 Views
5,099 Comparison Views

94% willing to recommend

BMC Cloud Lifecycle Management

New Relic

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

BMC Cloud Lifecycle Management and New Relic are competitive products in the realm of cloud solutions and performance monitoring. BMC tends to lead in pricing and support, while New Relic has an advantage due to its feature-rich offerings.

Features: BMC Cloud Lifecycle Management includes comprehensive automation, resource optimization, and scalability, which cater to efficient cloud management needs. New Relic provides extensive application performance monitoring, infrastructure monitoring, and detailed analytics, making it a robust tool for performance insights.

Room for Improvement: BMC Cloud Lifecycle Management could benefit from enhanced integration capabilities, improved user interface, and expanded analytics features. New Relic might enhance its cost efficiency, streamline complex reporting features, and improve integrations with more cloud platforms.

Ease of Deployment and Customer Service: BMC Cloud Lifecycle Management offers a structured deployment model with strong support, facilitating smooth integration. New Relic emphasizes a rapid and straightforward deployment process, with responsive customer service, ensuring quick implementation.

Pricing and ROI: BMC Cloud Lifecycle Management is noted for a competitive pricing structure, offering good ROI through cost-effective management. New Relic comes with a higher price tag but provides significant ROI through its advanced features and performance insights.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. New Relic Report (Updated: July 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. New Relic

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (38th)

New Relic

Ranking in Cloud Monitoring Software

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

159

Ranking in other categories

Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.1% compared to the previous year. The mindshare of New Relic is 5.8%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at Engineering Ingegneria Informatica SPA

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

Read full review

Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Assesses change impact or completes an audit using multiple dashboard views."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Automates Java EE Application Deployment from an SCM system."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"The monitoring so far has been good and we are happy with it."

"Working with the solution is very easy. It's user-friendly."

"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."

"The feature I found most valuable is being able to design my queries. It's easy to design a query."

"It has helped my organization to dive deeper into the application using the APM module is very helpful."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

"It has prevented failures from occurring in our production environment."

"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."

More New Relic pros

Cons

"One of the major problems is that support is not so good."

"Needs integrations with other providers to provide a custom public cloud environment."

"The installation and configuration can be tricky due to it being built on Remedy."

"The solution is quite expensive."

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"The deployment process could be improved."

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

More New Relic cons

Pricing and Cost Advice

Information not available

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"Pricing is better with New Relic APM than Dynatrace."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The solution is less expensive than AppNeta."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"Comparatively, the pricing is expensive."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...

See all answers

Comparisons

CloudBolt vs BMC Cloud Lifecycle Management

Compared 42% of the time

Pandora FMS vs BMC Cloud Lifecycle Management

Compared 33% of the time

Amazon CloudWatch vs BMC Cloud Lifecycle Management

Compared 24% of the time

More BMC Cloud Lifecycle Management Competitors

Dynatrace vs New Relic

Compared 11% of the time

Elastic Observability vs New Relic

Compared 9% of the time

Datadog vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Product Reports

Buyer's Guide

Cloud Management

July 2025

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

New Relic

August 2025

Download New Relic product report

Also Known As

BMC CLM

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Buyer's Guide

BMC Cloud Lifecycle Management vs. New Relic

July 2025

Free Report: BMC Cloud Lifecycle Management vs. New Relic

Find out what your peers are saying about BMC Cloud Lifecycle Management vs. New Relic and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our BMC Cloud Lifecycle Management vs. New Relic report.

See our list of best Cloud Monitoring Software vendors.

We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.