BMC Cloud Lifecycle Management vs New Relic comparison

BMC Cloud Lifecycle Management

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Executive SummaryUpdated on Dec 18, 2024

BMC Cloud Lifecycle Management and New Relic are competitive products in the realm of cloud solutions and performance monitoring. BMC tends to lead in pricing and support, while New Relic has an advantage due to its feature-rich offerings.

Features: BMC Cloud Lifecycle Management includes comprehensive automation, resource optimization, and scalability, which cater to efficient cloud management needs. New Relic provides extensive application performance monitoring, infrastructure monitoring, and detailed analytics, making it a robust tool for performance insights.

Room for Improvement: BMC Cloud Lifecycle Management could benefit from enhanced integration capabilities, improved user interface, and expanded analytics features. New Relic might enhance its cost efficiency, streamline complex reporting features, and improve integrations with more cloud platforms.

Ease of Deployment and Customer Service: BMC Cloud Lifecycle Management offers a structured deployment model with strong support, facilitating smooth integration. New Relic emphasizes a rapid and straightforward deployment process, with responsive customer service, ensuring quick implementation.

Pricing and ROI: BMC Cloud Lifecycle Management is noted for a competitive pricing structure, offering good ROI through cost-effective management. New Relic comes with a higher price tag but provides significant ROI through its advanced features and performance insights.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. New Relic Report (Updated: June 2025).

BMC Cloud Lifecycle Management vs. New Relic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (39th)

New Relic

Ranking in Cloud Monitoring Software

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (6th), Network Monitoring Software (18th), IT Infrastructure Monitoring (12th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (5th)

Mindshare comparison

As of July 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.1% compared to the previous year. The mindshare of New Relic is 6.0%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at Engineering Ingegneria Informatica SPA

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Assesses change impact or completes an audit using multiple dashboard views."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Automates Java EE Application Deployment from an SCM system."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"It allows the restriction of privileges and control of users."

"We like the performance of the product."

"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."

"It is a software solution as a service, so I don't have to manage it on-premise."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

"The simplicity of the dashboard is very good."

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."

More New Relic pros

Cons

"The installation and configuration can be tricky due to it being built on Remedy."

"Needs integrations with other providers to provide a custom public cloud environment."

"One of the major problems is that support is not so good."

"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

"The price needs improvement."

"I would like an infrastructure network that provides real-time views, showing the issues."

"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

"New Relic needs to improve is the user data schema."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

More New Relic cons

Pricing and Cost Advice

Information not available

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"Cost is significant with a lot of extras."

"I loved this product, but we can no longer afford it, so we dropped it."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"We feel it's a little bit pricey."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

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Educational Organization

26%

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Company Size

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Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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Comparisons

CloudBolt vs BMC Cloud Lifecycle Management

Compared 61% of the time

Pandora FMS vs BMC Cloud Lifecycle Management

Compared 39% of the time

More BMC Cloud Lifecycle Management Competitors

Dynatrace vs New Relic

Compared 11% of the time

Elastic Observability vs New Relic

Compared 10% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Product Reports

Cloud Management

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Also Known As

BMC CLM

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

BMC Cloud Lifecycle Management vs. New Relic