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BMC Cloud Lifecycle Management vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
48th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (36th)
New Relic
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)
 

Mindshare comparison

As of May 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.2%, up from 0.1% compared to the previous year. The mindshare of New Relic is 6.4%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

it_user790746 - PeerSpot reviewer
Automates Java EE Application Deployment from an SCM system
Total build time has been reduced from four weeks to one week, then later to 24 hours. * Threat remediation: Combine with SecOps to link vulnerabilities to identified patches and create a remediation plan. * Compliance: Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation. * Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning. * Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool. * Reporting: Assesses change impact or completes an audit using multiple dashboard views. * Patching: Supports and follows Maintenance Window Guidelines to ensure timely delivery of patches.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Assesses change impact or completes an audit using multiple dashboard views."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Automates Java EE Application Deployment from an SCM system."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The stability of New Relic APM is very good."
"It offers helpful user metrics so we can learn more about the user experience."
"It is stable and scalable."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The product allows the developer to see the actual problems in the applications."
"Working with the solution is very easy. It's user-friendly."
"The VPN is one of the solution's most valuable features for us."
 

Cons

"One of the major problems is that support is not so good."
"Needs integrations with other providers to provide a custom public cloud environment."
"The installation and configuration can be tricky due to it being built on Remedy."
"Email alert customization is limited."
"There were some settings we had issues with."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"They should bring the pricing down to be more competitive."
"The connectivity between legacy and newer cloud applications is not great."
 

Pricing and Cost Advice

Information not available
"This solution required a license and it is better than some other competitors."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"I think the pricing is reasonable."
"Cost is significant with a lot of extras."
"Comparatively, the pricing is expensive."
"This is an expensive tool."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
48%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Also Known As

BMC CLM
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. New Relic and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.