We performed a comparison between Binary Defense MDR and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The case interface is Binary Defense MDR's most valuable feature."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"I think the QDI is very good."
"Vulnerability detection is the most valuable feature. It's the tool that finds the threats."
"One of the most valuable features is its ability to integrate with other solutions. IBM has a lot of solutions and we have managed to make it work with IBM BigFix and MaaS360, and even Microsoft."
"It is a bit easier to use than other products, such as Splunk or ELK Elasticsearch."
"It also has a graph that shows the traffic history. I can see what happened yesterday or today. If there's an incident, I can check the traffic behavior on QRadar."
"The most valuable aspect of the solution is the integration capabilities on offer."
"What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
"The QNI feature is the one I am very interested in, and I have also been interested in Watson. From the log analysis and the security perspective, we are able to dive deep into any of the logs and anomalies."
"I would like to get more reports from Binary Defense about what they're blocking."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I would like to see more frequent check-ins with our security status."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like the rule creation interface to be much more user-friendly in the next release."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
"IBM Security QRadar lacks automated response. With this feature, there's no need to visit VirusTotal or other sites for IP reputation. There should be a small plug-in where users can click to retrieve details about the reputation and organization of public IP."
"The product is good, but one feature they should have is an Elasticsearch. Currently, in QRadar, there are no Elasticsearch criteria."
"This solution is on-premise and many customers are moving to the cloud base solution."
"I don't give it a 10 because it is something we have to request. I would love it if UBA was included out of the box like Microsoft."
"The initial setup requires that you have somebody with the proper skill set, and it would help if the configuration were easier."
"I would like for them to develop a detection management solution. It does not have a detecting management solution in it, you have to buy it as it is, on top of the extended solution."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while IBM Security QRadar is ranked 10th in Managed Detection and Response (MDR) with 198 reviews. Binary Defense MDR is rated 9.2, while IBM Security QRadar is rated 8.0. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Binary Defense MDR vs. IBM Security QRadar report.
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