


IBM Security QRadar and Elastic Security compete in the security incident and event management (SIEM) market. IBM Security QRadar has the upper hand in features and integration, whereas Elastic Security excels in flexibility and cost-effectiveness.
Features: IBM Security QRadar offers ease of use, robust integration, and versatile features such as App Exchange, user behavior analytics, and detailed incident responses. Elastic Security provides an open-source solution with fast search capabilities, customizable dashboards, and rapid threat detection.
Room for Improvement: IBM Security QRadar is critiqued for high costs, setup complexity, and limited system integration capabilities. Elastic Security faces challenges with complex setups, limited AI features, and scalability issues.
Ease of Deployment and Customer Service: IBM Security QRadar is largely on-premises but supports hybrid and cloud environments. Customer service varies, with some reporting slow support responses. Elastic Security is flexible across deployments and cost-effective, although support may lag during advanced consultations.
Pricing and ROI: IBM Security QRadar is expensive with a pricing model based on events per second, yet offers a substantial return on investment. Elastic Security, mostly open-source, is cost-effective for smaller enterprises, offering savings in infrastructure and minimal extra charges for advancements.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
With SOAR, the workflow takes one minute or less to complete the analysis.
AWS gives the chance to implement a solution out of the box with use cases that are already in IBM Security QRadar.
Investing this amount was very much worth it for my organization.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Elastic Security is quite scalable.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
In terms of stability, I would rate Elastic a solid eight out of ten.
On cloud, you don't see any disconnections or instability.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
It depends on how much you want to spend.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM Security QRadar gives the opportunity to improve the time to market of the releases with a great evaluation of cybersecurity breaches.
Compared to ArcSight, Splunk, or any other SIEM tools where you need their processing language such as structured query language, SPL, and in Sentinel there is KQL query languages, IBM Security QRadar doesn't require reliance on query languages.



| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 11 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 91 |
| Midsize Enterprise | 39 |
| Large Enterprise | 105 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Elastic Security stands out for its speed, scalability, and intuitive interface. It integrates seamlessly with Elasticsearch and Kibana, providing efficient data indexing, centralized log management, and intelligent threat identification, all while being open-source.
Elastic Security offers robust capabilities in security monitoring, threat identification, and SIEM functionalities. Its open-source nature enhances scalability, facilitating log aggregation and infrastructure monitoring. Users appreciate the intuitive dashboards and machine learning integration, which aid in proactive security measures and anomaly detection. Despite its strengths, improvements are needed in documentation, scalability, and configuration complexity. High data volume pricing and limited machine learning support are concerns, while dashboard enhancement and seamless integration with existing systems are desirable. The platform is widely used for alerting suspicious activities, analyzing logs from firewalls and Active Directory, and providing endpoint protection. It serves as a key tool for security awareness and auditing, integrating effectively with technologies like Kibana and OpenShift.
What are the most notable features of Elastic Security?Organizations deploy Elastic Security across industries for log aggregation and security monitoring, detecting unauthorized access, and analyzing system logs. It is essential for infrastructure monitoring and integrates effectively with systems such as Fluentd and OpenShift, supporting comprehensive security views across enterprise environments.
IBM Security QRadar offers real-time threat detection, data correlation, and integration with third-party solutions, providing a user-friendly interface, scalability, and extensive reporting capabilities for SIEM needs.
IBM Security QRadar is designed for comprehensive security monitoring in diverse environments, aiding sectors like telecom and finance with advanced threat detection and breach management. It aggregates data and analyzes user behavior, while its customizable and out-of-the-box rules deliver robust security insights and vulnerability management. The platform seeks enhancements in integration, performance, and user interface, with a focus on AI and cloud service compatibility.
What are the most important features of IBM Security QRadar?Telecom, finance, and cloud-based industries implement IBM Security QRadar for threat detection, compliance, and security monitoring. It is deployed for log collection and correlation, user behavior analytics, and ensuring secure data transfer and incident management, focusing on compliance and anomaly detection.
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