BigFix and Kaspersky Endpoint Detection and Response Optimum are both highly regarded endpoint protection solutions. Kaspersky Endpoint Detection and Response Optimum appears to have the upper hand due to its advanced features.
Features: BigFix is praised for its comprehensive patch management, automation capabilities, and pricing. Kaspersky Endpoint Detection and Response Optimum stands out for its robust threat intelligence, incident response features, and advanced threat detection capabilities.
Room for Improvement: BigFix could improve its reporting and analytics functionalities, data visualization, and integration capabilities. Kaspersky Endpoint Detection and Response Optimum users express a need for enhanced integration with third-party tools, more intuitive user interface, and faster updates to address new threats.
Ease of Deployment and Customer Service: BigFix users find its straightforward deployment model and responsive customer service beneficial. Kaspersky Endpoint Detection and Response Optimum is noted for an efficient deployment process, though some users find its customer support less responsive compared to BigFix.
Pricing and ROI: BigFix is known for its cost-effectiveness and solid ROI. Kaspersky Endpoint Detection and Response Optimum is perceived as pricier but worth the investment due to its superior threat detection capabilities.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Compared to other solution providers, the responses are not very clear when we need support.
We usually solve issues ourselves due to our experience, as paid support is not used.
For technical support, Kaspersky provides two kinds: purchased support for real-time assistance and normal support during working hours.
BigFix requires some minimum configuration requirements.
Kaspersky Endpoint Detection and Response Optimum can expand from Endpoint Detection and Response to Extended Detection and Response and then threat intelligence solutions.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
I would rate stability for Kaspersky Endpoint Detection and Response Optimum as nine; it is pretty stable, a very good, stable product.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
The uninstallation needs better handling, specifically with automatic license deletions.
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
| Product | Market Share (%) |
|---|---|
| Kaspersky Endpoint Detection and Response Optimum | 0.9% |
| BigFix | 1.1% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
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