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BigFix vs Kaspersky Endpoint Detection and Response Optimum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
SharjeelFarooque - PeerSpot reviewer
Great threat response, provides for proactivity, and has automated threat identification
In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite. When I say this, I understand the Pakistani market and how slow and less eager organizations are to invest in IT and internet security. Most of them don't invest until or unless they face any attack or network failure. However, in addition to the product, Kaspersky should give EDR-Optimum on the cloud for less than 300 users as well, in case any customer has its whole network on the cloud. That way they can easily use it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I’ve found patching to be the most valuable feature of the solution."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"We've had no issues with stability."
"The most valuable features are patch management, software installation, and asset management."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"It is user-friendly."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
"Support has been helpful."
"It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks."
"It offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions."
"Overall, I would rate Kaspersky Endpoint Detection and Response Optimum an eight out of ten."
"EDR Optimum's best features are its dashboard, control of external media, and user-friendliness."
"The solution is very user friendly, which we appreciate."
"The solution's most valuable features are the advanced detection and anti-theft features."
 

Cons

"The console interface is not friendly, and requires training before using it in production."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The central management needs improvement. The ease of use for updating and managing through the web console is difficult and lacks features."
"The technology grows day by day, so we need to check for updates and do the updates daily. Kaspersky Endpoint Detection and Response Optimum is still improving over time and quality-wise, there are still things that need to be changed in the product, so that's why I rated it nine out of ten. Compatibility could also be improved in the product."
"For improvement, they should make the scanning process faster. The scanning and updating take more time."
"Scalability depends on various factors."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
"Support is an area for improvement. It should have faster response times."
"To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included."
"An area for improvement in Kaspersky Endpoint Detection and Response Optimum would be to provide the cloud console platform to all users, regardless of the number of licenses a company has purchased. For example, a company with 50 employees should have access to the cloud console platform even if they have only purchased a certain number of licenses for the solution."
 

Pricing and Cost Advice

"The price of BigFix could be lower. However, I am always seeking a lower price."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The price is reasonable, but our customers find it expensive."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The cost is slightly high."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I would rate the product's pricing a nine out of ten. You need to pay about 80,000 rupees yearly for the tool. There are no additional costs associated with the product."
"The tool’s pricing is yearly. The solution’s pricing is expensive."
"Kaspersky Endpoint Detection and Response Optimum is more affordable than the endpoint security product of Fortinet. Whether it's worth the money depends on your security strategy."
"Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own."
"The price is good, not too high."
"Kaspersky Endpoint Detection and Response Optimum is affordability, even for companies with limited budgets, such as those in the Pakistani market. It is a subscription-based license."
"The solution could be made a bit cheaper."
"The price of the solution is reasonable. It cost approximately €10,000 annually."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Financial Services Firm
9%
Government
6%
Computer Software Company
6%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
The value from Kaspersky is very good, especially since we recently got a special deal.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included. I use this to monitor devices from a centralized location and report any abn...
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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Find out what your peers are saying about BigFix vs. Kaspersky Endpoint Detection and Response Optimum and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.