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Kaspersky Endpoint Detection and Response Optimum vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Kaspersky Endpoint offers significant financial benefits, supports security, and is consistently valued for its effectiveness and competitive pricing.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
 

Customer Service

Sentiment score
7.0
Kaspersky's support is praised for timely, knowledgeable assistance, language options, and outperforming competitors like Sophos and Fortinet.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
 

Scalability Issues

Sentiment score
8.4
Kaspersky Endpoint Detection and Response Optimum is praised for scalability and adaptability, though additional integration or licensing may be needed.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
Currently, I find it good and easily scalable.
It is very easy for me to scale.
 

Stability Issues

Sentiment score
8.7
Kaspersky Endpoint Detection and Response Optimum is stable, reliable, and recommended by users with occasional disconnection concerns.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
 

Room For Improvement

Kaspersky Endpoint Detection needs better integration, scalability, ease of use, and other enhancements for improved security and user satisfaction.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
The uninstallation needs better handling, specifically with automatic license deletions.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
 

Setup Cost

Kaspersky Endpoint Detection pricing is economical, praised for value against competitors, despite possible extra costs for additional modules.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Kaspersky Endpoint Detection and Response Optimum provides advanced security features like real-time updates, remote monitoring, and centralized threat management.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Kaspersky Endpoint Detection and Response Optimum is effective, especially in isolating computers from the network when needed.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (19th), Managed Detection and Response (MDR) (16th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rizki Arya Indracahya - PeerSpot reviewer
Efficient integration and log monitoring enhances security operations
The central management needs improvement. The ease of use for updating and managing through the web console is difficult and lacks features. Integration with Mobile Device Management ( /categories/mobile-device-management-mdm ) is not good, and controlling client update times can become problematic. If there is a network issue during an update, it can create junk files on the system, filling up disk space.
Udhayakumar Murugan - PeerSpot reviewer
Integrated auto scan and web filtering facility improves security management
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Services Suites Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good…
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
8%
Computer Software Company
17%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
For improvement, I recommend automating the deletion of licenses when uninstalling Kaspersky Endpoint Detection and Response Optimum. The product could be improved by resolving the problem with uni...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.