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Kaspersky Endpoint Detection and Response Optimum vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Kaspersky Endpoint offers significant financial benefits, supports security, and is consistently valued for its effectiveness and competitive pricing.
Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
 

Customer Service

Sentiment score
7.0
Kaspersky's support is praised for timely, knowledgeable assistance, language options, and outperforming competitors like Sophos and Fortinet.
Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
 

Scalability Issues

Sentiment score
8.4
Kaspersky Endpoint Detection and Response Optimum is praised for scalability and adaptability, though additional integration or licensing may be needed.
Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
Currently, I find it good and easily scalable.
It is very easy for me to scale.
 

Stability Issues

Sentiment score
8.7
Kaspersky Endpoint Detection and Response Optimum is stable, reliable, and recommended by users with occasional disconnection concerns.
Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
 

Room For Improvement

Kaspersky Endpoint Detection needs better integration, scalability, ease of use, and other enhancements for improved security and user satisfaction.
Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
The uninstallation needs better handling, specifically with automatic license deletions.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
 

Setup Cost

Kaspersky Endpoint Detection pricing is economical, praised for value against competitors, despite possible extra costs for additional modules.
Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Kaspersky Endpoint Detection and Response Optimum provides advanced security features like real-time updates, remote monitoring, and centralized threat management.
Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Kaspersky Endpoint Detection and Response Optimum is effective, especially in isolating computers from the network when needed.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (15th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rizki Arya Indracahya - PeerSpot reviewer
Efficient integration and log monitoring enhances security operations
The central management needs improvement. The ease of use for updating and managing through the web console is difficult and lacks features. Integration with Mobile Device Management is not good, and controlling client update times can become problematic. If there is a network issue during an update, it can create junk files on the system, filling up disk space.
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
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865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
9%
Educational Organization
8%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
For improvement, I recommend automating the deletion of licenses when uninstalling Kaspersky Endpoint Detection and Response Optimum. The product could be improved by resolving the problem with uni...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.