BigFix vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 10, 2023
 

Categories and Ranking

BigFix
Ranking in Configuration Management
5th
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.6
Number of Reviews
92
Ranking in other categories
Endpoint Protection Platform (EPP) (15th), Patch Management (2nd)
Microsoft Intune
Ranking in Configuration Management
3rd
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.0
Number of Reviews
174
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of July 2024, in the Unified Endpoint Management (UEM) category, the mindshare of BigFix is 7.2%, up from 3.5% compared to the previous year. The mindshare of Microsoft Intune is 40.2%, down from 45.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
Unique Categories:
Configuration Management
10.2%
Endpoint Protection Platform (EPP)
0.6%
Remote Access
5.5%
 

Featured Reviews

ChristianDominguez - PeerSpot reviewer
Jul 4, 2023
Utilizes compliance checklists and templates for successful compliance evaluation
We have found that the solution is good security-wise. It’s customizable; however, you need good knowledge of the tool. It’s not for beginners In terms of compliance, we utilize compliance checklists and templates to ensure success. These templates help us evaluate the compliance and rating of…
CJ
Jun 18, 2024
I like how the solution deploys the policies and makes them customizable
I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it. You can connect Defender for Endpoint to Intune and assign the client to start porting detections and alerts, creating a little security operations center. The integration is easy but tricky for someone who doesn't know how to use it. Once you learn to use it, it's a powerful tool that can condense most of your administrative tasks into one place Integration with Microsoft 365 and security is critical if you have a Microsoft infrastructure. You want all the tools to be connected and exchanging data so that when you make a change or deploy something, you can make an informed decision and log the errors. You can avoid having different types of configurations and strengthen your policies. We've been using what they call conditional access in which we set up policies and apply them based on certain conditions and attributes. For example, you can apply some policies to company-owned devices and a different set of policies to devices for personal use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"The patch management and the BigFix Inventory have been the most valuable features."
"Software distribution and patch management are the most valuable."
"The technical support for BigFix is really amazing."
"All the vendor patches are synchronized automatically."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"Servers are patched more consistently than they have been previously."
"Autopilot is the most valuable feature."
"Stable product that's easy to set up compared to other MDM products."
"Intune enables us to manage our devices from anywhere."
"The mobile application management, MAM, is the most useful aspect of the solution."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Maturity makes it a stable product."
 

Cons

"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The reporting and dashboard parts have room for improvement."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"The technical support could be improved."
"They need to integrate more with security options."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
 

Pricing and Cost Advice

"The price of the solution is high. There are not any additional fees from the standard license."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"It might be about $23 a client."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"Its price is very reasonable."
"We have a subscription-based contract with BigFix."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The license is subscription-based."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"The pricing of Endpoint Manager is fine. The licensing is not that complex, but small and midsized organizations might have challenges with the pricing plans. There are a lot of categories—E2, E3, E5—to choose from."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"The pricing needs improvement."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"It is reasonable for the features it has."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
793,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
8%
Government
7%
Computer Software Company
7%
Educational Organization
24%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an a...
What needs improvement with BigFix?
The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Tivoli Endpoint Manager
Intune, MS Intune, Microsoft Endpoint Manager
 

Learn More

 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Mitchells and Buzzers, Callaway
Find out what your peers are saying about BigFix vs. Microsoft Intune and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.