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BigFix vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Configuration Management
6th
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Endpoint Protection Platform (EPP) (26th), Patch Management (2nd)
Microsoft Intune
Ranking in Configuration Management
2nd
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of June 2025, in the Unified Endpoint Management (UEM) category, the mindshare of BigFix is 5.4%, up from 4.6% compared to the previous year. The mindshare of Microsoft Intune is 34.4%, down from 41.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend BigFix to others."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The best feature of BigFix is its multi-platform support."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"Vulnerability scanning and patch automation."
"The technical support for BigFix is really amazing."
"Users can make screenshots, and devices only need the minimal version of iOS."
"We have found the solution is capable of scaling."
"The Autopilot feature is the most valuable because it saves significant time on managing devices."
"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."
"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
 

Cons

"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"Setting up Intune Autopilot can be a little complicated."
"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"Microsoft Intune fails a lot when it comes to device compliance."
"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."
"Intune endpoint analytics can be challenging."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
 

Pricing and Cost Advice

"The price of BigFix could be lower. However, I am always seeking a lower price."
"The cost is slightly high."
"Its price is very reasonable."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is reasonable, but our customers find it expensive."
"We have a subscription-based contract with BigFix."
"The price of the solution is high. There are not any additional fees from the standard license."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The pricing is competitive, but it is not cheap."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"I rate Intune five out of 10 for pricing. It's expensive."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
33%
Financial Services Firm
11%
Government
8%
Computer Software Company
7%
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Tivoli Endpoint Manager
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Mitchells and Buzzers, Callaway
Find out what your peers are saying about BigFix vs. Microsoft Intune and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.