BigFix vs Microsoft Intune comparison

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Executive Summary

We performed a comparison between BigFix and Microsoft Intune based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. Microsoft Intune Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"BigFix technical support is good.""This has very much improved our organization by saving time to deploy thousands of endpoints to our customers.""It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool.""What I like most is that it is a powerful solution.""We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution.""It's easy to use, not complicated.""The most valuable feature of BigFix is the reporting tool and patching Windows.""It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."

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"The stability is good.""The performance of Microsoft Intune is good.""I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal.""The stability of Microsoft Intune is good.""It has a useful device management feature.""I like that we can implement conditional access.""This product works very well for companies already using the full Microsoft suite.""It is a very stable and scalable cloud-only solution."

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Cons
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things.""The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment.""It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time.""The remote software installation could be better.""BigFix should improve its compatibility with other platforms, such as Linux.""BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement.""The reporting and dashboard parts have room for improvement.""The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."

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"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution.""Could benefit from user having more control over devices.""It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing.""Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune.""In an upcoming release, I would like to see some kind of analytics report.""Lacking ability to leverage more iOS device management internally.""Technical support is not that great.""The solution requires Mac support."

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Pricing and Cost Advice
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • "It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
  • "The license is subscription-based."
  • "You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
  • "We have a subscription-based contract with BigFix."
  • "The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
  • "Its price is very reasonable."
  • More BigFix Pricing and Cost Advice →

  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • "Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
  • "The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
  • "There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
  • "The licensing costs we leave up to the customer and these vary from one to another."
  • More Microsoft Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The patching tool is $250 per client device per year. The inventory and discovery tool is $15 per client per year. They have a lifecycle management tool that is the central component for managing… more »
    Top Answer:The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or… more »
    Top Answer:We used BigFix internally at my previous org. My current company is a BigFix reseller. A lot of people are looking at endpoint security now, but we primarily used BigFix for true endpoint management… more »
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Ranking
    5th
    Views
    20,333
    Comparisons
    12,524
    Reviews
    17
    Average Words per Review
    515
    Rating
    8.4
    1st
    Views
    68,390
    Comparisons
    49,005
    Reviews
    69
    Average Words per Review
    548
    Rating
    8.0
    Comparisons
    Also Known As
    Tivoli Endpoint Manager
    Intune, MS Intune, Microsoft Endpoint Manager
    Learn More
    Overview

    HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Azure Active Directory (Azure AD) for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Offer
    Learn more about BigFix
    Learn more about Microsoft Intune
    Sample Customers
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Computer Software Company15%
    Retailer10%
    Healthcare Company10%
    University10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government13%
    Financial Services Firm10%
    Comms Service Provider9%
    REVIEWERS
    Computer Software Company22%
    Financial Services Firm16%
    Comms Service Provider10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise11%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    Buyer's Guide
    BigFix vs. Microsoft Intune
    November 2022
    Find out what your peers are saying about BigFix vs. Microsoft Intune and other solutions. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    BigFix is ranked 5th in Configuration Management with 21 reviews while Microsoft Intune is ranked 1st in Configuration Management with 70 reviews. BigFix is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of BigFix writes "An extrem powerful and lightweight solution that is fairly-priced and has excellent support. ". On the other hand, the top reviewer of Microsoft Intune writes "Enables you to use MDM to lock devices and push restrictions, but isn't as stable as other solutions". BigFix is most compared with Microsoft Endpoint Configuration Manager, Red Hat Ansible Automation Platform, Tanium, Microsoft Windows Server Update Services and SaltStack, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, Google Cloud Identity and IBM MaaS360. See our BigFix vs. Microsoft Intune report.

    See our list of best Configuration Management vendors and best UEM (Unified Endpoint Management) vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.