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BigFix vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Configuration Management
6th
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Endpoint Protection Platform (EPP) (26th), Patch Management (3rd)
Microsoft Intune
Ranking in Configuration Management
2nd
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
294
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of August 2025, in the Unified Endpoint Management (UEM) category, the mindshare of BigFix is 5.0%, up from 4.9% compared to the previous year. The mindshare of Microsoft Intune is 33.7%, down from 40.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"It's good for reporting hardware and software."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"Vulnerability scanning and patch automation."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"The best features of Microsoft Intune include helping to know if computers are configured correctly and if users have access to apps or the platform."
"One of the main features of the solution is it allows the management of many devices in different ways."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"Everything has worked better since we started using Intune."
"The security posture is very good. It's very customizable."
 

Cons

"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The deployment has room for improvement and can be more streamlined."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"The product lacks AI, ML, and IIT."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."
"The configuration could be better by consolidating options and making it simpler."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"I have not been satisfied with it, and I am planning to change it soon. There are a lot of updates coming from Microsoft that suddenly affect our security policies."
"Reporting needs improvement."
"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."
 

Pricing and Cost Advice

"Its price is very reasonable."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The cost is slightly high."
"The price is very fair."
"The price is reasonable, but our customers find it expensive."
"Its pricing seems reasonable."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Tivoli Endpoint Manager
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Mitchells and Buzzers, Callaway
Find out what your peers are saying about BigFix vs. Microsoft Intune and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.