BIC Platform and OpenText Process Automation compete in business process automation solutions. BIC Platform seems to have the upper hand in pricing and support, while OpenText stands out for its advanced features and integration capabilities.
Features: BIC Platform offers comprehensive process management, flexibility, and an intuitive design, making process modeling and optimization straightforward. OpenText Process Automation provides robust integration capabilities, advanced automation tools, and versatile solutions for complex workflows.
Room for Improvement: BIC Platform could improve in scalability, enhance its low-code capabilities, and expand integration options. OpenText Process Automation could address its steeper learning curve, reduce customization complexities, and offer simpler deployment options.
Ease of Deployment and Customer Service: BIC Platform features a straightforward cloud-based deployment with responsive customer support, enabling quick implementation. OpenText Process Automation requires more involved setup due to customization, yet it benefits from strong long-term support and service options.
Pricing and ROI: BIC Platform is noted for competitive pricing and solid ROI, thanks to efficient process handling. OpenText Process Automation, with higher initial costs, promises significant ROI through its sophisticated capabilities, offering long-term value for comprehensive solutions.
| Product | Market Share (%) |
|---|---|
| OpenText Process Automation | 0.6% |
| BIC Platform | 1.4% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 3 |
BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.
BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.
Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.
Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.
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OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
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