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Azure Site Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Site Recovery
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Disaster Recovery as a Service (2nd)
MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (59th), Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)
 

Featured Reviews

AP
IT Manager at NTT DATA
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I love about Azure Site Recovery is its simplicity for basic configurations."
"Azure Site Recovery's automated file synchronization was a game-changer in managing legacy systems."
"Azure Site Recovery is obviously a time-saving solution, and I can write PowerShell scripts to automate failover on or off processes."
"The features I find most valuable in Azure Site Recovery include the test failover, which allows us to test our site recovery without bringing down the primary; disaster recovery provides that feature."
"Azure Site Recovery is an easy-to-use and fairly stable solution for disaster recovery."
"The documentation is good, and it can be integrated with other products."
"Despite the cost concerns and downtime management, I would still recommend Azure Site Recovery."
"We use the solution across hospitality and healthcare domains. We use it for custom development. It helps us develop a seamless omnichannel for the healthcare industry."
"The initial setup is very easy. It's not overly complex."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature of MSP360 Backup is its reliability."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"MSP360 Backup's most valuable feature is its backup interface."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
 

Cons

"The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration with other services."
"It would be good if we could replicate the solution to multiple locations simultaneously because we are currently allowed to replicate to just a single location."
"One area for improvement with Azure is helping customers predict usage more accurately."
"It is for site-to-site replication. When something goes wrong on your site, you only get 15 minutes before it also goes wrong on your replicated site. There should be some way to be able to say that we want to restore it, but we want to restore it to the version from yesterday. It should support versioning. I would also like to see real-time scanning for advanced threat protection, more straightforward billing, and quicker turnaround on the tech support."
"The primary area for improvement in Azure Site Recovery is its pricing."
"The pricing predictability and clarity around the final cost of the plan of this solution could be improved."
"Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer."
"We need to be able to move the virtual servers and not build and then port them across. They need to improve the hypervisor."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The restore time could improve. When we had an issue the restore time was lengthy."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"They have a license to pay."
"The tool's licensing is yearly and not expensive."
"The tool is expensive. What is expensive to me might not be expensive to you. As I mentioned, we seek ways to reduce our costs. If the price goes down, that would be great. I rate the tool's pricing a six out of ten."
"Azure Site Recovery is a very reasonably priced product."
"Azure Site Recovery is neither very expensive nor very cheap."
"I'm not sure about the Azure Site Recovery pricing, but my organization gets monthly bills from providers."
"It should have more straightforward billing. The billing was what got funky. It was really cheap. We would pay based on the usage. We paid around $225 a month for site-to-site replication."
"Azure Site Recovery is affordable."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Insurance Company
8%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
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Also Known As

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Cloudberry Backup
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
StratX
Find out what your peers are saying about Azure Site Recovery vs. MSP360 Backup and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.