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Azure Site Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Site Recovery
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Disaster Recovery as a Service (2nd)
MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (43rd), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Featured Reviews

reviewer2142519 - PeerSpot reviewer
IT Manager at a tech vendor with 10,001+ employees
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore."
"Despite the cost concerns and downtime management, I would still recommend Azure Site Recovery."
"We use the solution across hospitality and healthcare domains. We use it for custom development. It helps us develop a seamless omnichannel for the healthcare industry."
"The solution is very easy to use."
"We looked at Dell EMC but I think we went with Site Recovery because it fits better with cloud and they're moving a lot of their workload to cloud like Azure, and want something that is seamlessly integrated."
"It’s native to Azure and does exactly what it’s designed to do—recover one site to another without creating all the VMs on that site. This helps reduce costs on the secondary site."
"What I love about Azure Site Recovery is its simplicity for basic configurations."
"The most valuable feature is the visibility of what is happening with our business as well as the good reporting and dashboards."
"The solution is easy to access and handles things efficiently."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"General ease of use and performance of the Windows version is the most valuable feature."
"The solution is simple to use and easy to configure."
 

Cons

"In the newest version of Azure Site Recovery, the configuration was a little more complex, so this is an area for improvement."
"Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer."
"The tool should improve synchronization."
"The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration with other services."
"The product's performance is an area of concern where improvements are required."
"Azure Site Recovery's deployment is complex. There are a lot of bugs, and it needs to improve stability."
"Currently, Azure Site Recovery does not support shared disk options. Moreover, it does not support services like AppConfig or App Services."
"It is for site-to-site replication. When something goes wrong on your site, you only get 15 minutes before it also goes wrong on your replicated site. There should be some way to be able to say that we want to restore it, but we want to restore it to the version from yesterday. It should support versioning. I would also like to see real-time scanning for advanced threat protection, more straightforward billing, and quicker turnaround on the tech support."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface could use some updating."
 

Pricing and Cost Advice

"Azure Site Recovery is a very reasonably priced product."
"I'm not sure about the Azure Site Recovery pricing, but my organization gets monthly bills from providers."
"It should have more straightforward billing. The billing was what got funky. It was really cheap. We would pay based on the usage. We paid around $225 a month for site-to-site replication."
"The tool's licensing is yearly and not expensive."
"They have a license to pay."
"The tool is expensive. What is expensive to me might not be expensive to you. As I mentioned, we seek ways to reduce our costs. If the price goes down, that would be great. I rate the tool's pricing a six out of ten."
"Azure Site Recovery is affordable."
"Azure Site Recovery is neither very expensive nor very cheap."
"Its pricing needs improvement."
"The solution is expensive."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Construction Company
9%
Comms Service Provider
7%
Manufacturing Company
7%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
What is your primary use case for Azure Site Recovery?
My main use case for Azure Site Recovery is that we are doing cross-region disaster recovery and processing.
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
StratX
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: August 2026.
909,725 professionals have used our research since 2012.