No more typing reviews! Try our Samantha, our new voice AI agent.

Azure Site Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Site Recovery
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Disaster Recovery as a Service (2nd)
MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (45th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Featured Reviews

AP
IT Manager at NTT DATA
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable product and very scalable."
"Our primary use case is for disaster recovery and business continuity and disaster recovery (BCDR)."
"Despite the cost concerns and downtime management, I would still recommend Azure Site Recovery."
"The setup is quite easy, just requiring the creation of a vault."
"The most valuable feature is the visibility of what is happening with our business as well as the good reporting and dashboards."
"You can create automation to move workloads and redirect traffic to another region."
"We looked at Dell EMC but I think we went with Site Recovery because it fits better with cloud and they're moving a lot of their workload to cloud like Azure, and want something that is seamlessly integrated."
"It’s native to Azure and does exactly what it’s designed to do—recover one site to another without creating all the VMs on that site. This helps reduce costs on the secondary site."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"General ease of use and performance of the Windows version is the most valuable feature."
"General ease of use and performance of the Windows version is the most valuable feature."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"It has allowed me to implement a cost effective, highly configurable solution."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I would recommend the solution; it's a very trustworthy solution."
 

Cons

"The system did go down a couple of times, which impacted our operations. For stability, I would rate it a seven out of ten."
"The solution needs to improve replication and failover processes. We are still looking for improvements in the cost baseline."
"The pricing predictability and clarity around the final cost of the plan of this solution could be improved."
"The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration with other services."
"One area for improvement with Azure is helping customers predict usage more accurately."
"Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer."
"I conveyed the feedback to the agent, suggesting an increase in the agent count in our VNS in the USA. I also addressed notification concerns, as some issues didn't trigger alerts during a recent call."
"There have been issues with replication. It would be helpful if error logging was handled more effectively."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"The product could be more user-friendly."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The graphics are looking a bit old and should be updated."
 

Pricing and Cost Advice

"It should have more straightforward billing. The billing was what got funky. It was really cheap. We would pay based on the usage. We paid around $225 a month for site-to-site replication."
"The tool's licensing is yearly and not expensive."
"Azure Site Recovery is a very reasonably priced product."
"Azure Site Recovery is neither very expensive nor very cheap."
"I'm not sure about the Azure Site Recovery pricing, but my organization gets monthly bills from providers."
"The tool is expensive. What is expensive to me might not be expensive to you. As I mentioned, we seek ways to reduce our costs. If the price goes down, that would be great. I rate the tool's pricing a six out of ten."
"They have a license to pay."
"Azure Site Recovery is affordable."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
University
8%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
What is your primary use case for Azure Site Recovery?
My main use case for Azure Site Recovery is that we are doing cross-region disaster recovery and processing.
Ask a question
Earn 20 points
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
StratX
Find out what your peers are saying about Azure Site Recovery vs. MSP360 Backup and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.