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Azure Site Recovery vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Azure Site Recovery is cost-effective, time-saving, and reliable, optimizing virtual machine processes and offering an alternative to secondary data centers.
Sentiment score
5.5
VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.
Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.
Client Relationship Manager at Infomag
Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.
Senior Infrastructure Engineer at MIC Global
 

Customer Service

Sentiment score
6.4
Microsoft's Azure Site Recovery support is knowledgeable but inconsistent, with mixed reviews on response times and communication efficiency.
Sentiment score
4.1
VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.
During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.
Chief Technology Officer at a insurance company with 51-200 employees
Microsoft support could be improved as it rates only a five out of ten, with slow response times and a preference for email over phone communication even in severity B cases.
IT Manager at NTT DATA
We primarily rely on our Cloud Support Partner for support.
Senior Infrastructure Engineer at MIC Global
They are knowledgeable.
IT Infrastructure Manager at TMLI
Our team has dedicated personnel for support who engage with the supporting teams.
Integration Architect at App In Snap (Pvt) Ltd
The technical support from VMware is very good and operates based on a service level.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
 

Scalability Issues

Sentiment score
7.7
Azure Site Recovery is scalable, excelling in cloud migration and disaster recovery for businesses, despite regional scalability variations.
Sentiment score
5.4
VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.
I would rate the scalability of Azure Site Recovery as a nine out of ten.
Chief Technology Officer at a insurance company with 51-200 employees
Scalability is provided because they are offering 99.95% availability.
IT Manager at NTT DATA
Azure Site Recovery is a very scalable product and service mechanism.
Client Relationship Manager at Infomag
 

Stability Issues

Sentiment score
7.7
Azure Site Recovery is highly rated for stability and scalability, frequently scoring between seven and ten by users.
Sentiment score
8.5
VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.
The system did go down a couple of times, which impacted our operations.
Chief Technology Officer at a insurance company with 51-200 employees
I would rate the stability of Azure Site Recovery at eight to nine out of ten.
Senior Infrastructure Engineer at MIC Global
For our test labs, dev labs, and production, it is very stable.
Integration Architect at App In Snap (Pvt) Ltd
 

Room For Improvement

Azure Site Recovery needs better integration, deployment, stability, security, and support, with improved logging, pricing, and platform compatibility.
VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.
If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery.
IT Manager at NTT DATA
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.
Client Relationship Manager at Infomag
Currently, Azure Site Recovery does not support shared disk options.
Senior Infrastructure Engineer at MIC Global
It's important for the cost to be justified based on the features used in production.
Solution Architect at Lenovo
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
IT Infrastructure Manager at TMLI
They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue.
Integration Architect at App In Snap (Pvt) Ltd
 

Setup Cost

Azure Site Recovery offers cost-effective DR solutions despite complex billing, with average monthly site-to-site replication costs at $225.
VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.
It was not the expensive part of our costs.
Chief Technology Officer at a insurance company with 51-200 employees
A major advantage is that you do not want to pay any more for huge costs to build a DR site.
IT Manager at NTT DATA
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.
Client Relationship Manager at Infomag
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
IT Infrastructure Manager at TMLI
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Integration Architect at App In Snap (Pvt) Ltd
 

Valuable Features

Azure Site Recovery is praised for seamless failover, ease of use, compatibility, but may be costly for smaller clients.
The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.
Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Senior Infrastructure Engineer at MIC Global
Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.
Client Relationship Manager at Infomag
The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.
Chief Technology Officer at a insurance company with 51-200 employees
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
Integration Architect at App In Snap (Pvt) Ltd
The capability and the functionality of the features are very helpful for us.
IT Infrastructure Manager at TMLI
 

Categories and Ranking

Azure Site Recovery
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
No ranking in other categories
VMware Live Recovery
Ranking in Disaster Recovery as a Service
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery (DR) Software (4th)
 

Mindshare comparison

As of December 2025, in the Disaster Recovery as a Service category, the mindshare of Azure Site Recovery is 16.5%, down from 21.6% compared to the previous year. The mindshare of VMware Live Recovery is 13.0%, down from 28.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Market Share Distribution
ProductMarket Share (%)
VMware Live Recovery13.0%
Azure Site Recovery16.5%
Other70.5%
Disaster Recovery as a Service
 

Featured Reviews

AP
IT Manager at NTT DATA
Long-term user praises cost savings and reliability of disaster recovery solutions
There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
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879,259 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Insurance Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.
What needs improvement with Azure Site Recovery?
The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
 

Also Known As

No data available
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Azure Site Recovery vs. VMware Live Recovery and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.