We performed a comparison between Auvik Network Management (ANM) and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The ability to map out the network topology is one of the top features I like about Auvik. It's one of the best on the market. They have a feature called Loopback Detection, which has helped us, in many scenarios easily detect that without having to physically go to the location to see if there is a loopback somewhere."
"I find the mapping topology, traffic insights, and reporting to be the most valuable features that Auvik offers."
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"The solution automatically updates network topology. The network topology has been great, not only just for troubleshooting things, but also for training. I can show newer or not-so-experienced guys what a network looks like from the top down. Also, we have used the network diagrams for our audits, where we just kind of print it out and hand it to them. It satisfies all of those requirements."
"Automated configuration backups and automated network diagrams are the most valuable."
"In the past, I would manually input the credentials and IP address of a single device from my machine and access the device, which took a lot of time. A task that previously took 40-45 minutes can be completed in less than five minutes with Auvik. It reduces the time needed to check a device for a single company, so we can act quickly before a disaster happens."
"Automatic network mapping, alerting functionalities, and TrafficInsights are valuable."
"The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes."
"The solution has great workflow and server modules."
"The setup is simple."
"It gives you remote control and has a mobile app."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The Wi-Fi side needs improvement."
"They may need to add some more integration pieces with different vendors. For example, API keys aren't available for certain vendors. While everything that I have works with Auvik and gets monitored by it, there are a few network items I have that I would like to see deeper integration with..."
"A room for improvement would be integration with our help desk system."
"I want to be able to customize the layout more in terms of showing the alert timeframes. For example, I would like to customize it to show all the alerts in the last three hours, six hours, etc. You should be able to customize it so that it shows you the most critical information. We don't need to see CPU usage. We only want to see the up and down time. It would be nice to filter out many of those metrics we don't use."
"Although the network topology is excellent, it has a hard time picking up some devices on the network. A device might not be fully supported, or Auvik is unable to pull all the information from it."
"They can definitely build more alerts."
"The mapping automatically finds all the interfaces but tags some of them incorrectly. For instance, if it can't find how a CPU interface is connected, it will use the MAC address last seen on the router and sometimes attribute cloud-connected devices to the route, but it's not actually there. That's not a true connection."
"Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms."
"I don't know if it has integrations with ticketing systems so that alerts would get to the ticketing system right away. That would be a good feature to add."
"There are some bugs or glitches."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"The solution does not allow you to make a script for just one customer."
"They have good technical support but it's not excellent."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 133 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. Auvik Network Management (ANM) is rated 8.8, while Pulseway is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Zabbix, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager and PRTG Network Monitor. See our Auvik Network Management (ANM) vs. Pulseway report.
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