2021-04-27T16:31:00Z

What is your experience regarding pricing and costs for Auvik?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
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29 Answers
Doug Miller - PeerSpot reviewer
CEO at Brightworks Group LLC
MSP
Top 5Leaderboard
2023-05-03T13:22:00Z
May 3, 2023

We feel that the solution is incredibly affordable and fits well into our portfolio of tools. Setup is very easy and has been easy for us to automate.

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Braam Mouton - PeerSpot reviewer
CTO at a tech services company with 51-200 employees
Real User
2022-12-13T07:17:00Z
Dec 13, 2022

Auvik is priced in the middle tier. We have customers using bottom-tier products and those who use what I wouldn't say are necessarily higher-tier products in terms of functionality, but more extensive products. For the way that it's deployed, where the pricing only affects certain devices—meaning there are some free devices, so that you don't pay for everything—it's quite nicely priced in the middle. It's not an overpriced product, but it's also not a very cheap product. It is in a good range of pricing. If someone is concerned about pricing, in most cases the functionality makes a strong use case and it mostly trumps the pricing. Generally, functionality wins. If you give me a product that works really well and it's a little bit more expensive, I'll take it. It doesn't make sense to sacrifice functionality for pricing.

Joseph Consolmagno - PeerSpot reviewer
Operations Manager at Integra Business Center, Inc.
Real User
Top 10
2022-12-04T15:12:00Z
Dec 4, 2022

Auvik's pricing is very competitive compared to other network management solutions. We get our pricing from ConnectWise, and we also use SolarWinds. I know that their prices are higher than Auvik's, or at least what's been proposed to us was higher.

PK
Solutions Engineer at a tech services company with 1-10 employees
Real User
Top 20
2022-12-04T14:27:00Z
Dec 4, 2022

Auvik is expensive but worth the cost for a network management solution. It can get expensive quickly if we monitor a lot of devices, which is unfortunate because we have a lot of devices to monitor.

Dexter McCrea - PeerSpot reviewer
Network Engineer at a mining and metals company with 501-1,000 employees
Real User
Top 10
2022-12-02T21:11:00Z
Dec 2, 2022

It's worth the price, depending on how you use the product. Price is a significant component of any purchase; for me, it all goes back to visibility. I have more visibility into everything now than I had before. SolarWinds was on every node, and every interface had to be licensed. With Auvik, the cost could be the same or more depending on the level of visibility you want. The price and value vary according to your network infrastructure and the information you want. If you want a complete picture of your entire network, then Auvik is a better choice. SolarWinds is a better option if you're only looking at network devices. I think Auvik's price per node is a tad high. That's probably my only knock against Auvik. Your network nodes are billable, including servers, printers, or other devices. You have visibility into those things as well. In other products, each one of those devices is a billable node, so Auvik gives us a little bit more visibility than we had before because now we have more devices in the system.

Jeffery Giddens - PeerSpot reviewer
IT Systems Engineer at Network Advisors
Real User
Top 10
2022-11-28T14:04:00Z
Nov 28, 2022

In our experience, you get what you pay for. Everything is priced based on its actual value. I think Auvik is on the pricey side, but it has been worth it for us. It depends on how much you will use this and the level of visibility you need into the networks you're monitoring. Some managed services providers don't do much monitoring, while others monitor extensively, so it depends on how much it means to you. If you go with a low-end solution, you'll miss out on quite a few capabilities. On the higher end, you need to justify that cost. I understand the pricing model with it, but I don't know the details about how much we pay monthly. I am not usually the one that handles it within our organization.

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Thomas-Fischer - PeerSpot reviewer
IT Technician/Engineer at Airiam
Consultant
Top 10
2022-11-25T21:35:00Z
Nov 25, 2022

It all depends on the scale of your implementation. It would be pricier for a smaller company ranging out for a few remote locations. It's cheaper if you're using lots of licensing. My advice is to try different solutions and see what works best for you. For us, that was Auvik. I think Auvik's current price is competitive and works for our business environment

NS
IT Specialist, Network Operations at a tech services company with 11-50 employees
Reseller
Top 20
2022-11-25T17:26:00Z
Nov 25, 2022

Pricing depends on the client's budget and needs. Is it worth it to pay more to save time setting things up? Zabbix is an open-source solution, but it takes much more time and expertise to set up, whereas you can set up Auvik quickly. In terms of results, Auvik lets you see everything in a single pane of glass and the reporting is more accessible, so you save time in the long run. That's what I would tell someone if they're exploring their options for network monitoring.

MA
Cybersecurity Manager at Ernst & Young
Real User
Top 20
2022-11-16T01:58:00Z
Nov 16, 2022

Auvik has a reasonable subscription model.

WT
Technical Solutions Manager at a tech services company with 51-200 employees
Real User
Top 20
2022-11-14T18:37:00Z
Nov 14, 2022

Auvik has got quite a unique pricing model where you can spin up and spin down devices monthly. Obviously, there's the option to have a yearly commitment, but you can add different tiers of monitoring on devices. There are lots of bolt-ons and bits and pieces that you can choose to have. You can slim it down to something very cheap every month, or you can spin it up to whatever the requirements are, whereas others are a bit more finicky to set up and understand the billing. The pricing could be tiered so that you get a discount for more devices. We're fairly early on in the billing process, but it could be slightly cheaper. When we first signed up, it wasn't overly clear in terms of the devices that were chargeable. They seemed to be on the performance plan for some reason, as opposed to essentials, which had a higher tier of cost. So, I had it switched down to essentials. We use Meraki, and we also use another product called Cisco Umbrella. So, there are some aspects that we already have in other products that are a bit more detailed. I don't need additional functions, such as NetFlow, because we got Meraki Firewall, and we use Cisco Umbrella and all of their devices. We've already got the visibility that Auvik has, and we didn't need that portion of the billing. So, it cost a bit more initially because we were on this performance plan.

DV
Support engineer at a tech services company with 51-200 employees
Real User
Top 20
2022-11-11T19:12:00Z
Nov 11, 2022

I don't know how much the solution costs, but the fact that we've moved almost all of our customers over to it means it must be worth the value. Our platforms are costly, but we switched to Auvik, so the company must see it as cost-effective.

MI
Business Manager at a media company with 1-10 employees
Real User
Top 20
2022-11-02T20:06:00Z
Nov 2, 2022

Auvik charges based on the number of network devices being used. The pricing is fair as long as we are getting use out of the solution.

Robert Bicking - PeerSpot reviewer
Director of Managed Services at RevelSec
Real User
Top 10
2022-11-01T12:52:00Z
Nov 1, 2022

They are way too lenient in their pricing. To put that simply, I can have an entire network being monitored and it will cost nothing, as long as I'm not monitoring the firewall or the switches.

David Laureys - PeerSpot reviewer
MSP Technical Lead at Integra Business Center, Inc.
MSP
Top 10
2022-10-25T21:10:00Z
Oct 25, 2022

The pricing is good, but I haven't looked at the pricing in a while. So, I don't know if it has changed or not. As far as I know, the pricing is still where it should be. I have no issues with it.

Alec Milam - PeerSpot reviewer
Director of Technology at a comms service provider with 1-10 employees
Real User
Top 10
2022-10-25T19:56:00Z
Oct 25, 2022

Auvik's pretty good in terms of pricing. It can get pricey if you have multiple managed devices, but if it's just a simple network with only one or two firewall walls and smart switches, it's reasonable. The one client that we had issues with has 15 managed devices. That client is pretty expensive, but it's worth it.

MD
Tier 2 Support Tech at ArcSource Consulting
MSP
Top 20
2022-10-22T00:25:00Z
Oct 22, 2022

I don't know what we pay for Auvik. But whatever the price is, it's worth it because we're getting a lot of value from it for that price.

Russ Wall - PeerSpot reviewer
Automation Manager at Jmark Business Solutions, Inc.
MSP
Top 10
2022-06-22T20:09:00Z
Jun 22, 2022

Its pricing is definitely competitive with everything else that's out there. If somebody has not shopped for a product like Auvik for a while, there's probably going to be some sticker shock because it is not cheap, but that's true for all the products that we looked at. Its pricing is fair based on what I've seen for everything else that's out there in the market. They're certainly not looking to gouge people. For whatever reason, network management products are just expensive. Before this, we were using a product for which we had paid a one-time payment upfront. We had paid for it and bought it for years and years. There was no additional cost for us. So, we definitely suffered from sticker shock when we started shopping around.

Iain - PeerSpot reviewer
Director of Technology at a tech services company with 1-10 employees
Real User
Top 20
2022-05-19T20:45:00Z
May 19, 2022

Auvik is definitely one of the more expensive platforms. It is not cheap at all. If cost is an issue, Auvik isn't on the table at all, but they do have a fantastic solution for the cost. If budget isn't a concern, they are probably the market leader. We migrated away from it to a competitor called Domotz because of pricing. Auvik bills per what they call a billable device, which is a firewall, a switch, and a controller. All of those count as billable devices. Domotz, as an alternative, bills per site. It's a flat fee for the whole site. So, whether you've got 3 switches or 10 switches, it's the same cost. Auvik's premium product has a couple of other features with regard to NetFlow and some of the traffic analysis on that side. They've also got Syslog now in their premium product. However, we found their premium product to be fairly expensive. The whole product is very expensive, even for their standard offering. So, to bump up to premium, it's a lot more expensive. We trialed it for a bit. It was very useful but not worth the extra cost.

Daniel Hayes - PeerSpot reviewer
Centralized Services Team Leader at Morefield Communications
Real User
Top 20
2022-04-28T16:00:00Z
Apr 28, 2022

Auvik is worth every penny. I thought it was fairly priced compared to tools like LogicMonitor, which are a lot more expensive. It's reasonably priced for the market.

DG
System Engineer at a energy/utilities company with 51-200 employees
Real User
Top 20
2021-11-11T01:06:00Z
Nov 11, 2021

I'd say Auvik's price is reasonable. I don't know how much we paid for the old one, so I can't compare the two. But I think it's a good value, considering all the time saved and the information you can get from it. The license is billed according to the number of network devices. It bills you based on a few specific types of devices, like switches, routers, and other network devices. We're not even using all of our device allotment at the moment. I think Windows servers and machines and that sort of thing aren't counted as part of that licensing. We aren't charged for servers, I believe. We have a virtual environment, so all of our servers and virtual machines within that aren't part of that licensing scheme.

CP
Network Administrator at Kingman Unified School District
Real User
Top 20
2021-11-10T15:29:21Z
Nov 10, 2021

The pricing and cost of Auvik are negligible for the service we are provided. 


Excellent customer service, phenomenal tools, and a fantastic community. We are paying for the performance level licenses, and I wouldn't have it any other way. The value of Auvik far outweighs the cost.

CP
Network Administrator at Kingman Unified School District
Real User
Top 20
2021-11-02T21:16:00Z
Nov 2, 2021

They charge for switches and some networking hardware, but everything else is free. In our environment there are a lot of things that we aren't billed for by Auvik. We're almost one-for-one on students. APs and cameras are shown by IP address in Auvik. It doesn't tell you exactly what that device is, but it does tell you there's something there and where it's connected in the maps. You can monitor any workstation using the service. If you can name them it makes it a lot easier to keep track of them. Intercom systems are included as well. All of those devices are not billed and we have thousands and thousands of those kinds of devices.

JD
Information Technology Specialist at a non-tech company with 51-200 employees
Real User
Top 20
2021-10-12T22:54:00Z
Oct 12, 2021

The pricing is pretty reasonable for what we get. It's billed by certain, core network devices that it monitors, but I'm not billed for all the devices it monitors. For example, wireless access points and small things like that, throughout the network, are not billed. They mainly charge for firewalls, routers, and switches. I haven't seen any costs in addition to the standard licensing fees.

BW
Network Engineer at GNCU
Real User
2021-08-18T10:14:00Z
Aug 18, 2021

Their licensing model is basically per managed device. You pay X amount per managed device, and managed devices are limited to switches, routers, firewalls, and wireless LAN controllers. So, the only things that we pay for are our switches, routers, firewalls, and wireless LAN controllers, but there are orders of magnitude more devices that Auvik manages that we don't pay for. It also manages servers, workstations, and phones. Auvik will gather KPIs from anything that is connected to the network if it can be managed via a standard like SNMP or WMI. There are no costs in addition to the standard licensing fees. Auvik doesn't nickel-and-dime. SolarWinds nickel-and-dime you to death. Everything has a different license, and you needed that license for every device, no matter what it was, down to even the interface level. It was ridiculous. Auvik does it monthly. So, it is per device and per month with the option to pay annually at some percent savings, which is what we do. We pay annually right now. It is something like 17K dollars a year. Auvik might have even been a little bit more expensive than SolarWinds, but that was only because we had not added some of the things that Auvik did to the SolarWinds licensing. So, eventually, the SolarWinds product probably would've been a little bit more expensive if it was like an apple to apple comparison in terms of features.

SW
System Administrator at a healthcare company with 51-200 employees
Real User
2021-07-22T20:17:00Z
Jul 22, 2021

We have licenses per year. It is on a network device, so we pay for switches and firewalls. Everything else is included, e.g., computers, access points, and printers. Auvik offers a trial period. I recommend taking advantage of that and seeing if it works for your environment.

PP
IT Manager at a computer software company with 51-200 employees
Real User
2021-07-21T17:09:00Z
Jul 21, 2021

The licensing is really good. I felt the price was a bit expensive, but it wasn't my decision. Auvik only charges for certain devices and not the endpoints. We like the way it's licensed.

PB
Information Technology System Administrator at a energy/utilities company with 11-50 employees
Real User
2021-07-20T17:13:00Z
Jul 20, 2021

Pricing makes sense. I know they do it by managed device. Compared to everything else that we saw out there, they were very competitive with how they ran things. I think what they charge and everything makes sense. There are no costs in addition to standard licensing.

GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
Real User
2021-05-03T17:53:00Z
May 3, 2021

The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device. Auvik is billed by network device. They've got a very clear-cut definition of what is a device and what isn't a device, and that's very convenient. Anything like a server, or a phone, or an access point, is not billed but they are still captured for data, which is very useful. Auvik is very upfront that the solution is not a good server monitoring platform, but it's a fair server monitoring platform and that comes along for free with everything else. My server guys have another system they use for monitoring servers, but they find being able to look at Auvik as well has been a huge value-add.

DS
Head of Global Network at SIS Securitas
Real User
2021-04-27T16:31:00Z
Apr 27, 2021

Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
May 3, 2023
Hi Everyone, What do you like most about Auvik? Thanks for sharing your thoughts with the community!
2 out of 35 answers
DS
Head of Global Network at SIS Securitas
Apr 27, 2021
Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior.
GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
May 3, 2021
One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.
Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
May 3, 2023
Please share with the community what you think needs improvement with Auvik. What are its weaknesses? What would you like to see changed in a future version?
2 out of 36 answers
DS
Head of Global Network at SIS Securitas
Apr 27, 2021
They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game. I have already talked with the CEO of Auvik about this. He agreed that he will be working on getting some reporting systems in Auvik. As of now, they only have reporting via Power BI, and it is an additional cost to get the Power BI licenses. Another drawback, the Power BI reporting is not that accurate and you really have to struggle to get the reports.
GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
May 3, 2021
The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists. There are a few edge cases where I have found support for devices to be a little bit lacking. I'm migrating away from Check Point right now and Auvik and Check Point do not get along at all, so it was very troublesome to get those put in place. Another issue that I know is already in progress, but that will be very nice, is full integration with PagerDuty. I'm using email connectors right now that have a little bit of a lag, so once the APIs are in place between Auvik and PagerDuty, it will give me better alerting when something breaks. I know that's on the roadmap because I've talked to them about it.
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