2021-04-27T16:31:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What needs improvement with Auvik?

Please share with the community what you think needs improvement with Auvik.

What are its weaknesses? What would you like to see changed in a future version?

2
PeerSpot user
2 Answers
GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
Real User
Top 10
2021-05-03T17:53:00Z
May 3, 2021

The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists. There are a few edge cases where I have found support for devices to be a little bit lacking. I'm migrating away from Check Point right now and Auvik and Check Point do not get along at all, so it was very troublesome to get those put in place. Another issue that I know is already in progress, but that will be very nice, is full integration with PagerDuty. I'm using email connectors right now that have a little bit of a lag, so once the APIs are in place between Auvik and PagerDuty, it will give me better alerting when something breaks. I know that's on the roadmap because I've talked to them about it.

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Deep Singh - PeerSpot reviewer
Head of Global Network at SIS Securitas
Real User
Top 5
2021-04-27T16:31:00Z
Apr 27, 2021

They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game. I have already talked with the CEO of Auvik about this. He agreed that he will be working on getting some reporting systems in Auvik. As of now, they only have reporting via Power BI, and it is an additional cost to get the Power BI licenses. Another drawback, the Power BI reporting is not that accurate and you really have to struggle to get the reports.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Nov 1, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 19 answers
Deep Singh - PeerSpot reviewer
Head of Global Network at SIS Securitas
Apr 27, 2021
We are a multinational company in almost 55 countries. One of the reasons why we selected Auvik was we wanted to have insights into our networks. Ultimately, we can control them at a central level. Auvik was the best fit because it has: * A cloud-based solution using a SaaS model. * Visibility into end users using tools. * Terminal auto-connect, where we can connect devices from Auvik. * Some sort of an audit. * Backup consultations in the tool, which it maintains. It has really eased our life in terms of network operations.
GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
May 3, 2021
I do internal IT for a company and I use Auvik for most of my daily tasks as they relate to firewalls, switches, and routing.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Nov 1, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 17 answers
Deep Singh - PeerSpot reviewer
Head of Global Network at SIS Securitas
Apr 27, 2021
Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like.
GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
May 3, 2021
The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device. Auvik is billed by network device. They've got a very clear-cut definition of what is a device and what isn't a device, and that's very convenient. Anything like a server, or a phone, or an access point, is not billed but they are still captured for data, which is very useful. Auvik is very upfront that the solution is not a good server monitoring platform, but it's a fair server monitoring platform and that comes along for free with everything else. My server guys have another system they use for monitoring servers, but they find being able to look at Auvik as well has been a huge value-add.
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