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Auvik Network Management (ANM) pros and cons

Vendor: Auvik
4.4 out of 5
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Pros & Cons summary

 

Auvik Network Management (ANM) Pros review quotes

BW
Aug 18, 2021
It is useful for configuration management and automated backup. It is one of my favorite features because it is low-hanging fruit, and it is easy to accomplish, but on a network where we've got infrastructure devices in hundreds, it is an arduous task to keep on top of. Auvik does it all automatically, so that's probably one of my favorites because it is important, and it just does it automatically. I don't even have to think about it.
SR
Jul 15, 2021
One of the great things about Auvik is the shared collector mode, which is useful in an environment that has more than one physical location. We have 15 different locations, and I can have all of those locations pointing to one collector. So, all these locations are sharing this one collector, and I can get a map, which is way out on top of the map that you would see in Google maps, to see all my locations. I can see alerts on that map for any of those 15 locations. I can zoom in right there to the location, and from there, click on it. It is really handy.
Jonathon Marshall - PeerSpot reviewer
Dec 13, 2022
They allow for integrations into their platform via API with PSA tools like ConnectWise Manage and ConnectWise Automate. They have a lot of add-on integration and plug-ins for a lot of the big names and IT RMM stacks commonly used in my industry space. These integrations are absolutely valuable. With the integrations into ConnectWise, we are able to automatically create and close tickets across systems.
Learn what your peers think about Auvik Network Management (ANM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
AS
Jul 16, 2021
Its network discovery capabilities are very impressive. The discovery piece is amazing. I don't know if they have an AI or some type of advanced intelligence inside of their program that helps with the discovery piece. I haven't seen anything that discovers products that well and is able to label them, tag them, and pull as much information about them. I don't know what drives that engine, but I'm just absolutely blown away by it. It is cool.
JC
Dec 1, 2022
My favorite feature so far is the alerts section. We've got our main company at the top, and then all of our customers are underneath that. We can either filter by a single customer or one of their sites specifically, or look at it from the top down and see the whole picture. It's an easy way for me to be able to have a high-level overview. I can see the status of all of our sites simultaneously without having to really dig in and get super granular, unless I want to.
DD
Aug 12, 2021
The alerting feature has been a very key piece for us, especially in the data center because we manage it ourselves... Within the data center, we have an RDS farm that all the users from the facility connect to. Whenever something may be slow, we can look at the alerting and it helps us troubleshoot whether the issue is at the facility level or at an infrastructure level.
NB
Nov 21, 2022
The network map is fantastic. The backup of configs is also valuable. It does SSH into each network device and retains a copy of the configs on the machines as well as the change logs. So, when something suddenly stops, you can compare the configs to see what happened. You can do a side-by-side comparison of the configs to see exactly what changed. That's fantastic.
Iain - PeerSpot reviewer
May 19, 2022
Auvik is phenomenal at network monitoring as well as for other functionalities such as remote access or backups. A really cool feature that it has is that it takes a backup of all of the configurations automatically. Auvik periodically, most probably on a daily basis, logs into all the switches and firewalls that you have on-site to see if there is a change, and when there is a change, it does a new backup of the device. It logs changes for you. If you start experiencing some issues, you can go back to those logs to say, "Oh, there is a change made last week, Thursday," and with Auvik, you can just roll back to that snapshot nicely and quickly.
RA
Nov 18, 2022
The most valuable feature is that it will back up the configuration and that it will keep multiple copies of it. If a change is made to the configuration by someone else in my company, for example, and something goes wrong, I can bring up the previous configuration and the current configuration, and it will show me exactly what's different. It greatly reduces the time it would take to troubleshoot because I can pinpoint exactly what was done. I can then either change whatever it may have been or roll back the change.
TG
Oct 26, 2022
I really like the network map. It's probably the most useful feature because we have monitoring set up in other systems too, but seeing what's connected to what and where it is makes a lot of things a lot easier to troubleshoot.
 

Auvik Network Management (ANM) Cons review quotes

BW
Aug 18, 2021
Currently, with Auvik's support, I'm troubleshooting some of the information gathered on Cisco devices through SNMP V3. Auvik is not able to pull some of the important information that it uses to draw the map, which is kind of shocking because it is Auvik. So, it is their platform, and it is monitoring Cisco devices, which are obviously very prevalent in the world. Auvik is having a hard time gathering such important information over SNMP V3, which is a networking standard, and on super popular device brand and model. They're actively working with me on that piece. It seems that network device management using SNMP V3 could use a little tuning.
SR
Jul 15, 2021
Most of the issues that I have had are related to the dashboard and wanting a bit more customization available through the dashboard because that's where you'll spend most of your time. Auvik is on the dashboard, and you can create and save these filters, which is great, but if I were to filter the map by all switches, the information below doesn't reflect the filter. I have to select the device within the filter, and then it starts to show the results. I can then see the dashboard of that device. If I were to filter by switches, I would like my top device utilization to only show me switches from my alerts and anything related to my map filter.
Jonathon Marshall - PeerSpot reviewer
Dec 13, 2022
When you need to tailor an onboarding for a customer who wants different triggers and conditions for alerts that don't come out of the box in their default alert set for certain device types, you can make it happen and create those, but doing so isn't that easy.
Learn what your peers think about Auvik Network Management (ANM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
AS
Jul 16, 2021
Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others.
JC
Dec 1, 2022
If I could make a wish list of things that I would like to see from Auvik, I would definitely love to see more vendor integration with specific manufacturers. They've got that integration with Cisco, but it would be awesome to also have that with other major brands, such as HP, Dell, and Lenovo. It should have integration with more vendors, and in general, being able to quickly and easily access vendor-specific tools from the portal would be amazing.
DD
Aug 12, 2021
The deployment of the probe onto a particular device could be improved. That usually requires one of our level-two people to step in from the help desk team. It would be much better if it were a click-and-go deployment. What I would like to see in particular is the ability to download an MSI builder for a probe for a particular building. We would simply double-click and install it onto the machine and have it work. Having to roll through with the entire API key is a little time-consuming.
NB
Nov 21, 2022
We have a few other networking tools. Some of them are specifically for managing Wi-Fi. They have some great features where they give specific recommendations based on the network traffic they're seeing and based on other customers that have had similar issues, or even just by looking at your own data that they're gathering. They give AI-based recommendations on how to improve the network. Auvik could have something like that. It gives us excellent visibility into the network, but if there is a way to include some remediation tips that are digestible by level-one and level-two techs, that would be great.
Iain - PeerSpot reviewer
May 19, 2022
It is amazing in keeping device inventories up-to-date. It mostly keeps them up to date as things change. There were a couple of hiccups where a device would get replaced and the mapping would break, and we'd have to go in and fix the mapping. It was with devices that Auvik couldn't fully discover or devices that would change frequently, such as cell phones or other devices on the network that are dynamic and change all the time. The integration would just show up with an IP address and a MAC address. There was no other information in them, which wasn't very helpful. They were the devices that Auvik wasn't able to discover fully. If they had full SNMP or SSH credentials and Auvik knew what the device was and it was matched correctly in Auvik, then Auvik could push it through.
RA
Nov 18, 2022
The biggest area for improvement is the speed of the website because it's not something we host. Each of our clients hosts an agent that gathers the logs and pushes it up. The website can be slow to click around in or click through.
TG
Oct 26, 2022
When it comes to monitoring, Auvik provides a single integrated platform, but I feel it could do more things. If it could facilitate device upgrades, that would be great.