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Automic Automation vs Tungsten TotalAgility comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automic Automation
Ranking in Business Orchestration and Automation Technologies
10th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd)
Tungsten TotalAgility
Ranking in Business Orchestration and Automation Technologies
24th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (24th), Intelligent Document Processing (IDP) (5th)
 

Mindshare comparison

As of May 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automic Automation is 0.6%. The mindshare of Tungsten TotalAgility is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automic Automation0.6%
Tungsten TotalAgility1.8%
Other97.6%
Business Orchestration and Automation Technologies
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product has really helped Comcast and the organization streamline a lot of independent jobs that we might have had."
"It is easy to have a stable production line, because this app supports us very well."
"You gain a lot of time and effort because you can automatize many things, as repetitive tasks cost us, so we can reduce them to zero effort and minimal costs by using the product."
"The scalability is good because you can add on as many services and processes as you want."
"I like that Automic Workload Automation has many features compared to other products. There are a lot of good features, and architecture-wise there is a valuable client concept. The architecture and the multi-tenancy is a multi-client concept. That is also useful."
"We have two nodes that are highly available. You can add new nodes if you need that. You can take a node, a total node, down and still be operating fine. It has a lot of scaling to it."
"We can run the solution on both cloud and on-prem environments."
"For us, it gives us what we need so it's a good value."
"It's not so complex to design what you need to."
"This is a great product, a BPM tool with capture facilities."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."
"We have seen a significant cost reduction by passing many manual interventions that were required to identify and extract data from different tax forms, and we have also increased our throughput and accuracy."
"Data extraction and auto-classification are great features."
 

Cons

"If you're getting deep into some of these workflows, you may have 20 different windows open and, if you didn't already have that deep understanding of how enterprise orchestration works, it would be very overwhelming to get up to speed on something like that."
"Our area with the CA solution for DR is not really concerning directly to Automic, but to all of the DevOps, a word which is something that everybody is trying to touch on today in their daily business. There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same. When you are adopting DevOps, you may need to be more flexible in your processes."
"During installation, some database elective issues popped up. These took some time to fix, but after some back and forth communication, these issues were resolved."
"The forecast and long-term planning could be made a little better when you work with it in the future."
"The new user interface AWI could improve. It is quite easy to use and work around, but it has lost some of the functionality that we used to have in our Vim client user interface."
"It costs too much. That's why we are now looking at other products."
"In case we run into performance issues, it is sometimes hard to find out what is the real cause for it."
"Yes, as mentioned before, we are constantly having issues due to bugs or things that should work, but don’t."
"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."
"There needs to be more accessible certification and better pricing."
"User interface."
"Table line item extraction is not possible through Quick Capture."
"There needs to be more accessible certification and better pricing for Kofax TotalAgility."
"The Transformation Designer of KTA can be made better."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
 

Pricing and Cost Advice

"Automic Automation is costly."
"There are different licensing fees for cases where high availability is important."
"It costs too much. That's why we are now looking at other products."
"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."
"Our company had paid around 5,000 to 6,000 USD per license for a month."
"The cost of the solution depends on the number of systems that are being orchestrated."
"The pricing is based on the number of servers and agents."
"Pricing is a big issue for some of them because Broadcom changed the way of calculating the price. People have been their customers for the last five or ten years, but Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day. The clients are quite surprised to see that the contract is not the same as before, and then they are afraid of paying more."
"It is slightly more expensive than other tools."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
"Kofax TotalAgility is very expensive."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
17%
Insurance Company
10%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical support by Automic, provided by Broadcom, is good with the same blocking support.
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, with Broadcom and with Autosys.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this solution is 7 out of 10. The difficulty they face in the marketplace is that hist...
 

Also Known As

Automic Dollar Universe
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Automic Automation vs. Tungsten TotalAgility and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.