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Automic Automation pros and cons

Vendor: Broadcom
4.2 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Automic Automation is highly stable and scalable, handling millions of executions effectively.
It provides flexible workflow automation, handling complex business processes efficiently.
The integration supports a wide range of systems, including legacy and SAP applications.
Automic Automation's scripting capabilities allow customization for specific business needs.
Technical support is highly regarded, ensuring smooth implementation and operation.

CONS

Automic Automation lacks interoperability features, making it difficult for customers to integrate with other tools smoothly.
There are numerous issues with stability and version updates, often introducing bugs and requiring significant time for testing and adaptation.
The support system and documentation need significant improvement, as users frequently experience delays and lack of clarity.
Automic Automation's pricing model is considered costly and lacks transparency, creating challenges for budget planning.
The system's complexity in managing workflow dependencies and escalation processes is a significant concern, requiring enhancement for smoother operations.
 

Automic Automation Pros review quotes

VpChiefT7306 - PeerSpot reviewer
VP, Chief Technology & Digital officer at a government with 10,001+ employees
Aug 16, 2017
It's very hard to transfer the feeling when you have a platform that came to handle infrastructure issues, but at the end of the day, they are making real changes and impacting our business level, which is amazing, because it's very uncommon. That's it, basicalSly.
RB
UK CTO at a tech services company with 10,001+ employees
Nov 26, 2017
It will improve how we function. It is just meeting a functional need in a maybe more agile way; it is faster.
IC
DevOps Engineer at 84.51
Nov 26, 2017
The modulation of some of the things, like how the things are connected and disconnected. You have different login objects that you can quickly put to other different objects and other objects that you create, which makes transporting things very easy from one environment to the next.
Learn what your peers think about Automic Automation. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,477 professionals have used our research since 2012.
it_user779010 - PeerSpot reviewer
Data Operations Lead at 84.51
Nov 26, 2017
Number one, A+, is the scripting language, and the ability to go in, and take an already robust, consistent, strong tool, and turn it into an incredibly scalable, flexible tool, that you can literally do anything you want to with.
it_user779028 - PeerSpot reviewer
Director at WageWorks
Nov 26, 2017
It's allowing us to increase our overall volumes of data that we're working with, without actually increasing the overall amount of team that we need to monitor it.
it_user779070 - PeerSpot reviewer
Lead Production Control Specialist at SAIF Corporation
Nov 26, 2017
The new release is web-based, so that's a big, big improvement. A lot of our products are going to that platform.
it_user779145 - PeerSpot reviewer
Archive And Research And Development Lead at a manufacturing company with 10,001+ employees
Nov 26, 2017
Being able to script, create something I want the software to do for a specific job. This allows me to do that. Very powerful.
it_user779202 - PeerSpot reviewer
Technical Architect at a financial services firm with 1,001-5,000 employees
Nov 26, 2017
The ability to be able to automate more of our business processes.
IC
DevOps Engineer at 84.51
Jan 7, 2018
The functionality is great, the scripting language is very powerful. They can adapt to most use cases. Very good community of different companies and a user base so when we have problems we can go to other people.
SrProduc3570 - PeerSpot reviewer
Sr Production Control Analyst at a logistics company with 10,001+ employees
Mar 25, 2018
It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment.
 

Automic Automation Cons review quotes

VpChiefT7306 - PeerSpot reviewer
VP, Chief Technology & Digital officer at a government with 10,001+ employees
Aug 16, 2017
Our area with the CA solution for DR is not really concerning directly to Automic, but to all of the DevOps, a word which is something that everybody is trying to touch on today in their daily business. There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same. When you are adopting DevOps, you may need to be more flexible in your processes.
RB
UK CTO at a tech services company with 10,001+ employees
Nov 26, 2017
The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one.
IC
DevOps Engineer at 84.51
Nov 26, 2017
There has to be a better way to visualize things in the application without having so many windows open.
Learn what your peers think about Automic Automation. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,477 professionals have used our research since 2012.
it_user779010 - PeerSpot reviewer
Data Operations Lead at 84.51
Nov 26, 2017
I would also like to see a little bit more connectivity, more, "Play nice with other toys." For instance, we have IServ as our primary tool for our service request tickets. In order for it to play nice with Automic, we had to actually create a file and put it somewhere, where Automic can see it. I would like to see more connectivity with other tools, or more compatibility with other tools.
it_user779028 - PeerSpot reviewer
Director at WageWorks
Nov 26, 2017
It seems still very technical to get the full features out... Once you get to some of the leadership levels, such as myself, you don't have time to go digging into it. It would be nice to have some additional performance features such as reporting, analytics.
it_user779070 - PeerSpot reviewer
Lead Production Control Specialist at SAIF Corporation
Nov 26, 2017
When there's an error or a problem, the automation part of it could be easily programmed to escalate it up to the developers or whoever is going to work on it. We had to home-grow that within the product because third-party products are so expensive.
it_user779145 - PeerSpot reviewer
Archive And Research And Development Lead at a manufacturing company with 10,001+ employees
Nov 26, 2017
I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick.
it_user779202 - PeerSpot reviewer
Technical Architect at a financial services firm with 1,001-5,000 employees
Nov 26, 2017
In talking with other customers as well, they would like to see a few enhancements done where you can pull in outside data sources to get a cumulative view from one centralized place.​
IC
DevOps Engineer at 84.51
Jan 7, 2018
If you're getting deep into some of these workflows, you may have 20 different windows open and, if you didn't already have that deep understanding of how enterprise orchestration works, it would be very overwhelming to get up to speed on something like that... It needs some way to minimize the amount of windows and get it to where you could have all the information you need available on the screen.
SrProduc3570 - PeerSpot reviewer
Sr Production Control Analyst at a logistics company with 10,001+ employees
Mar 25, 2018
They need to handle cross datacenter failover. They have a really good High Availability solution that works well within a single sysplex, but in our environment, since we have two main datacenter locations, we have two separate sysplex.