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Automic Automation pros and cons

Vendor: Broadcom
4.2 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Automic Automation is highly stable and scalable, handling millions of executions effectively.
It provides flexible workflow automation, handling complex business processes efficiently.
The integration supports a wide range of systems, including legacy and SAP applications.
Automic Automation's scripting capabilities allow customization for specific business needs.
Technical support is highly regarded, ensuring smooth implementation and operation.

CONS

Automic Automation lacks interoperability features, making it difficult for customers to integrate with other tools smoothly.
There are numerous issues with stability and version updates, often introducing bugs and requiring significant time for testing and adaptation.
The support system and documentation need significant improvement, as users frequently experience delays and lack of clarity.
Automic Automation's pricing model is considered costly and lacks transparency, creating challenges for budget planning.
The system's complexity in managing workflow dependencies and escalation processes is a significant concern, requiring enhancement for smoother operations.
 

Automic Automation Pros review quotes

Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Nov 13, 2024
The best feature is its wide platform support and the user interface. It offers a consistent user experience regardless of whether you are implementing a job on a mainframe, SAP platform, or other machines.
Thierry Verreyt - PeerSpot reviewer
Senior IT specialist at a tech services company with 51-200 employees
Nov 12, 2024
With Automic Automation, we can do a lot of things. One very interesting feature is being able to work with scripting, which is not possible with some other schedulers. We can cover all business needs with this product.
reviewer2591868 - PeerSpot reviewer
Sr Technical Services Engineer at a tech company with 10,001+ employees
Nov 26, 2024
The most valuable feature is the flexibility of the tool. With a little bit of time and understanding, it is capable of completing any business use case we have encountered. There are many ways to achieve desired results without much issue.
Learn what your peers think about Automic Automation. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,344 professionals have used our research since 2012.
reviewer2596656 - PeerSpot reviewer
Senior Workload Automation Consultant at a computer software company with 11-50 employees
Nov 22, 2024
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
GN
Senior Manufacturing Engineer at Performance Technologies
Dec 21, 2024
Customer service and technical support are exceptional.
reviewer2535006 - PeerSpot reviewer
CEO at a computer software company with 11-50 employees
Aug 18, 2024
Automic Automation's primary advantage over competitors lies in its robust SAP integration.
reviewer958518 - PeerSpot reviewer
Architect & Technical Director at a tech consulting company with 11-50 employees
Sep 8, 2025
Automic Automation's integration with cloud platforms for enhancing operational efficiency is positive, as it has many supported endpoints for cloud applications out of the box.
JD
Technical Consultant at a energy/utilities company with 1,001-5,000 employees
Nov 12, 2024
The ease of use is valuable. It is very intuitive.
reviewer2595543 - PeerSpot reviewer
System Administrator at a government with 10,001+ employees
Nov 20, 2024
The solution is usually pretty easy for non-technical people to pick it up as long as they have basic experience with scripting.
VivekSharma2 - PeerSpot reviewer
System Admin at a tech vendor with 10,001+ employees
Aug 15, 2024
The file transfer feature is the most valuable for process automation, as many organizations rely heavily on data transfer.
 

Automic Automation Cons review quotes

Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Nov 13, 2024
Recent changes in Broadcom's licensing model are making some customers reduce tasks or replace Automic Automation. This is something Broadcom should consider.
Thierry Verreyt - PeerSpot reviewer
Senior IT specialist at a tech services company with 51-200 employees
Nov 12, 2024
Based on the feedback I have received, our customers would like to have some additional features, but they are mostly satisfied. For example, they would like to be able to print a workflow to have visibility. Sometimes, a workflow is quite complex, and they do not have the full picture of the workflow themselves.
reviewer2591868 - PeerSpot reviewer
Sr Technical Services Engineer at a tech company with 10,001+ employees
Nov 26, 2024
Anything related to the enhancement process is poor at best and should be more transparent. They should consider an open-source model where users can more easily see requests.
Learn what your peers think about Automic Automation. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,344 professionals have used our research since 2012.
reviewer2596656 - PeerSpot reviewer
Senior Workload Automation Consultant at a computer software company with 11-50 employees
Nov 22, 2024
When you have workflows within workflows, it can become complicated.
GN
Senior Manufacturing Engineer at Performance Technologies
Dec 21, 2024
There are issues with compatibility when installing agents on legacy operating systems.
reviewer2535006 - PeerSpot reviewer
CEO at a computer software company with 11-50 employees
Aug 18, 2024
I'd like AI to be able to consider how to monitor volume based SLAs as opposed to time based SLAs.
reviewer958518 - PeerSpot reviewer
Architect & Technical Director at a tech consulting company with 11-50 employees
Sep 8, 2025
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated.
JD
Technical Consultant at a energy/utilities company with 1,001-5,000 employees
Nov 12, 2024
There is room for improvement in reporting. There is a lack of reporting capabilities.
reviewer2595543 - PeerSpot reviewer
System Administrator at a government with 10,001+ employees
Nov 20, 2024
There are opportunities where things could be documented a little bit better.
VivekSharma2 - PeerSpot reviewer
System Admin at a tech vendor with 10,001+ employees
Aug 15, 2024
We occasionally encounter bugs when applying new agent versions, patches, or updates to Automic.