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Automic Automation vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
23rd
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Workload Automation category, the mindshare of JAMS is 2.7%, up from 1.7% compared to the previous year. The mindshare of Automic Automation is 5.8%, down from 7.1% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation5.8%
JAMS2.7%
Dollar Universe Workload Automation1.8%
Other89.7%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
WB
Exposition Engineer at Cgi Deutschland KG
An easy-to-use and scalable solution needing some improvement in stability
The solution is used for workload automation The solution is easy to use and is one of its most valuable features. The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The planning capabilities are most valuable."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"We can see all the batch execution status within the tool itself, which saves money, time, and cost, allowing us to handle everything in one single tool."
"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."
"They just talked about adding support for hundreds of thousands of agents, and I know it goes up to about a thousand clients per engine, so you can do a lot with that. It's a very scalable solution."
"The system has been designed to be as dynamic and versatile as the business processes and teams that own them."
"Support is good and it works fine."
"I like that Automic Workload Automation has many features compared to other products. There are a lot of good features, and architecture-wise there is a valuable client concept. The architecture and the multi-tenancy is a multi-client concept. That is also useful."
"Our environment is more stable, we have less downtime, and some of our operations are much faster than they were before, with tasks that used to take people one or two hours now done in minutes."
"It is very stable; I have set up a personal environment on some virtual machines, and it was very smooth and fast, with zero downtime and very good performance, which is impressive for anyone who wants to use this solution."
"The reason we went with Automic is very simple; we were using ESP, which was a Broadcom product, so Automic happened to be a natural fit and it was a much easier transition from ESP to Automic because we had familiarity with the vendor and the product."
"Stability has been great, and my team, we call ourselves "the invisibles" because things run so well that sometimes you almost feel like you have to try to break something to actually get acknowledged."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"Some of the automation options are quite good."
"We have found the architecture and the features in the architecture to be quite good."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
 

Cons

"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. It does come with a web client, but it's pretty clunky."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"There has to be a better way to visualize things in the application without having so many windows open."
"They should work to reduce pricing."
"There are certain jobs that are triggered one after another. It would be helpful to have a more user-friendly way of seeing how those jobs are connecting from one server to another."
"Their pricing model, which has changed now, seems costly to some clients."
"With every new version, things that would previously work, Automic breaks them."
"There is room for improvement in reporting. There is a lack of reporting capabilities."
"There is a problem with the installation translation. It is some type of hybrid. We have some parts in German and some in English. It should be completely in German and completely in English. It should be better in the future."
"In talking with other customers as well, they would like to see a few enhancements done where you can pull in outside data sources to get a cumulative view from one centralized place.​"
"We have a lot of issues with the product and its workflow capabilities."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"There are some features that don't work as expected."
 

Pricing and Cost Advice

"It's expensive, to be honest, but it does the job."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"The product is reasonably priced, and we don't have any add-ons."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"We have received a lot of time and cost efficiencies from using the product."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"It has helped us reduce costs."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"The pricing of Automic Automation varies depending on the specific contract terms."
"We receive time efficiency from this product."
"It costs to scale. While, it is scalable, the add-ons are expensive."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
21%
Manufacturing Company
9%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your primary use case for JAMS?
My use case is in batch scheduling and managing the batch jobs.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.