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Atlassian Confluence vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Users find Atlassian Confluence delivers significant ROI through cost-effectiveness, efficiency, knowledge sharing, and improved operational ease.
Sentiment score
1.5
Microsoft OneDrive for Business enhances productivity and financial efficiency by enabling document sharing and synchronization without extra hardware.
 

Customer Service

Sentiment score
6.3
Atlassian Confluence's customer service is friendly, but technical support varies, with some users relying on forums or internal teams.
Sentiment score
3.0
Mixed reviews for Microsoft OneDrive for Business support, with praise and criticism on accessibility, responsiveness, and knowledge.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Manager QA at [x]cube LABS
The Atlassian technical support team is reachable through different platforms.
Project Manager at a transportation company with 10,001+ employees
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
Principal Consultant and Owner at Griggs Consulting
 

Scalability Issues

Sentiment score
7.1
Atlassian Confluence is scalable and adaptable, though large teams may face challenges, especially in high-user cloud environments.
Sentiment score
5.2
Microsoft OneDrive for Business is praised for scalability, ease of storage adjustment, and seamless SharePoint integration across companies.
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
 

Stability Issues

Sentiment score
7.9
Atlassian Confluence is stable and reliable, with rare minor issues, improved performance, and effective communication on maintenance.
Sentiment score
6.1
Microsoft OneDrive for Business is stable and reliable, with appreciated scalability, though some users report bugs during migrations and search.
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Users seek improvements in Confluence's search, UI, integration, collaboration, content organization, pricing, and project management features.
Microsoft OneDrive for Business faces syncing issues, interface challenges, pricing concerns, and integration difficulties, especially with large files.
The company using Atlassian Confluence needs to have a very clear structure for where information will be organized.
GM at a real estate/law firm with 501-1,000 employees
The software does not currently have any kind of AI integration.
Manager QA at [x]cube LABS
The Atlassian approach of keeping the base product really stable, simple, and easy to use is beneficial.
CEO at byte
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
 

Setup Cost

Enterprise buyers find Atlassian Confluence costly due to licensing, user volume, and plugin-related expenses, requiring strategic cost management.
Enterprise buyers have mixed opinions on Microsoft OneDrive for Business pricing, influenced by usage, integration, and competitive comparisons.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Manager QA at [x]cube LABS
Money is a factor because Atlassian Confluence is not free.
Project Manager at a transportation company with 10,001+ employees
 

Valuable Features

Atlassian Confluence integrates with Jira for seamless teamwork, offering flexible collaboration, robust organization, and customizable document management.
Microsoft OneDrive for Business enhances collaboration with seamless Microsoft integration, automatic saving, and secure access from any device.
You can easily link Atlassian Confluence into a Jira ticket, which allows for a quick overview when you are in the ticket system and the ability to quickly dive deeper into the Wiki directly.
GM at a real estate/law firm with 501-1,000 employees
The most valuable features of Atlassian Confluence are its overall document editing and ease of use.
CEO at byte
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
Project Manager at a transportation company with 10,001+ employees
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
Principal Engineer at Oliver Wyman
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
Microsoft OneDrive for Busi...
Average Rating
8.4
Reviews Sentiment
4.8
Number of Reviews
34
Ranking in other categories
Content Collaboration Platforms (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 13.0%, down 16.0% compared to last year.
Microsoft OneDrive for Business, on the other hand, focuses on Content Collaboration Platforms, holds 7.1% mindshare, down 10.6% since last year.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence13.0%
SharePoint22.9%
Drupal16.7%
Other47.400000000000006%
Corporate Portals (Enterprise Information Portals)
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business7.1%
Office 3659.9%
Google Workspace8.9%
Other74.1%
Content Collaboration Platforms
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
AM
Technology Analyst at Infosys
Positive features enhance collaboration but room for improvement in file syncing
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When we put a file in Microsoft OneDrive for Business on the local machine, it takes some time to sync, and sometimes it gives an error, which is a specific issue I have encountered. If Microsoft works on the syncing part of Microsoft OneDrive for Business, it would greatly enhance its functionality. Sometimes we update a file, and it isn't showing on another end, which requires us to run a sync again for it to appear. That part, if addressed by Microsoft, would be great. I love SharePoint more, so I will provide feedback in relation to that. SharePoint has only one folder, and we must create multiple folders within that to store files. If they introduce a categorized option, similar to SharePoint where we have team site differentiators, and options for creating communication sites, that would be fantastic for Microsoft OneDrive for Business.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
7%
University
5%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise27
Large Enterprise52
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
What I would like to improve in the product is definitely the Jira integration. It is hard to tell which product is lagging or lacking because I can usually find a feature on the Marketplace if I a...
What needs improvement with Microsoft OneDrive?
I don't have any problems with Microsoft online products such as Word, Excel, and PowerPoint or with Microsoft OneDrive for Business, and I wouldn't change anything.
What is your primary use case for Microsoft OneDrive?
In this company, we use Microsoft OneDrive for Business for around one year. The use is for storing files automatically when the machine goes down. If I have a local machine and lose information, w...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
 

Also Known As

Confluence
MS OneDrive
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: March 2026.
884,976 professionals have used our research since 2012.