Atera vs Huawei eSight comparison

Atera and Huawei are both solutions in the IT Infrastructure Monitoring category. Atera is ranked #37 with an average rating of 10.0, while Huawei is ranked #34 with an average rating of 9.0. Atera holds a 0.3% mindshare in IM, compared to Huawei’s 0.9% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 72% of Huawei users who would recommend it.

Atera

Read 15 Atera reviews

2,665 Views
240 Comparison Views

93% willing to recommend

Huawei eSight

Read 10 Huawei eSight reviews

2,218 Views
1,309 Comparison Views

72% willing to recommend

Atera

Huawei eSight

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Atera and Huawei eSight based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Atera vs. Huawei eSight Report (Updated: January 2026).

Buyer's Guide

Atera vs. Huawei eSight

January 2026

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Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in IT Infrastructure Monitoring

37th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (13th), Network Monitoring Software (33rd), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (17th), Agentic Automation (7th)

Huawei eSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Atera is 0.3%, up from 0.0% compared to the previous year. The mindshare of Huawei eSight is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Huawei eSight	0.9%
Atera	0.3%
Other	98.8%

IT Infrastructure Monitoring

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

Read full review

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

"It is reliable, and when it is working, it works without issues."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

More Atera pros

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"The product is stable."

"The most important features are alarm management and the visualization of the health of our network devices."

"We can scale the solution."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

More Huawei eSight pros

Cons

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"There is definitely room for improvement with its automation capabilities."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

More Atera cons

"The variety of license types should be made simpler as, at present, it is complex."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

"It is not a very flexible product."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The price could be less costly."

More Huawei eSight cons

Pricing and Cost Advice

"As an internal IT, it's gold right there. It is money in the bank."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"Pricing is my favorite part of it. It was per user, not per client."

"Atera happened to have the best pricing model."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"The solution cost approximately $200 Canadian per month."

More Atera pricing and cost advice

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"The price is very expensive."

"The solution’s pricing is reasonable."

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Top Industries

By visitors reading reviews

Educational Organization

12%

Performing Arts

Comms Service Provider

Computer Software Company

12%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

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What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

See all answers

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

See all answers

What advice do you have for others considering Huawei eSight?

See all answers

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Product Reports

Buyer's Guide

Atera

January 2026

Download Atera product report

Buyer's Guide

Network Management Applications

January 2026

Download Huawei eSight product report

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Marina Bay, CITIC Pacific Mining

Buyer's Guide

Atera vs. Huawei eSight

January 2026

Free Report: Atera vs. Huawei eSight

Find out what your peers are saying about Atera vs. Huawei eSight and other solutions. Updated: January 2026.

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