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Atera vs Auvik Network Management (ANM) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
7.0
Auvik Network Management enhances ROI with time savings, efficiency, reduced labor costs, and consolidated monitoring for improved network management.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
 

Customer Service

Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
7.7
Auvik Network Management's customer service is generally reliable and efficient with knowledgeable staff, despite occasional delays and documentation issues.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
 

Scalability Issues

Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
7.8
Auvik Network Management is scalable and adaptable for any environment, with flexible integration and costs based on network elements.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
 

Stability Issues

Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
8.0
Auvik Network Management is highly reliable with 99% uptime, minimal downtime, and effective communication during scheduled maintenance.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
 

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
Auvik Network Management requires enhancements in reporting, customization, speed, alerts, pricing, compatibility, automation, server visibility, and real-time insights.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
Senior Network Infrastructure Engineer at TIGER LOGIC
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
 

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
Auvik offers device-based pricing, ensuring cost efficiency for enterprises, with transparent billing and no hidden fees.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
 

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
Auvik Network Management simplifies network management with features like mapping, auditing, and automated backups, enhancing efficiency and security.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
39th
Ranking in IT Infrastructure Monitoring
37th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (22nd), Agentic Automation (8th)
Auvik Network Management (ANM)
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
210
Ranking in other categories
Network Troubleshooting (1st), Cloud Monitoring Software (5th), Network Traffic Analysis (NTA) (2nd)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
Atera0.6%
Other98.1%
Network Monitoring Software
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
John Adeyemi - PeerSpot reviewer
Senior Network Infrastructure Engineer at TIGER LOGIC
Unified monitoring has provided real-time visibility and simplified network troubleshooting
One area of Auvik Network Management (ANM) that could be improved is that once it discovers network devices, the naming at times is confusing. Auvik Network Management (ANM) does not always bring out the hostname and instead brings out a generic name, which I then need to change. If Auvik Network Management (ANM) could improve this aspect so that when it discovers devices, it correctly retrieves the hostname every time, it would eliminate the need to edit each hostname, especially on PCs and printers. The GUI is fine. Auvik Network Management (ANM) has a level of access control where I can manage access and control user access to Auvik Network Management (ANM) portal. The GUI is acceptable for me. Gaining instant visibility into my network health with Auvik Network Management (ANM) is easy because from the setup, it is straightforward. For instance, I manage different sites, so all I need is to install Auvik Network Management (ANM) collector on any server in the environment. Once I install the collector, I automatically start discovering devices. The beauty of Auvik Network Management (ANM) is that it separates devices into tabs for routers, switches, wireless, computers and hosts, and others. At times it might not categorize some devices properly, but I can move them to the right sub-interfaces. In terms of visibility, it is very easy and fast compared to other management solutions I have used. Most other solutions are agentless, so they do not discover much and you might need to add them manually. With Auvik Network Management (ANM), I do not need to add anything manually as it discovers and updates automatically. Using Auvik Network Management (ANM) is mostly easy. I do not have any challenges. In terms of usability, it is fine. The visibility it provides is top-notch. Deployment is also easy. The only suggestion I would make is to make some of the fonts on the images on the topology bolder. Outside that, Auvik Network Management (ANM) is fine because from Auvik Network Management (ANM) management plane, I can push configurations to my devices, do backups, and many other things. Auvik Network Management (ANM) provides a network map along with its dashboard that gives me a real-time picture of my network. I have tested the intelligence myself by adding a new device on the network and after some minutes, seeing Auvik Network Management (ANM) update its topology. Even down to VPN and SSL site-to-site VPN access to other branches, Auvik Network Management (ANM) pulls out all these connections. When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio. It is Auvik Network Management (ANM). Using the network map and dashboard in Auvik Network Management (ANM) to gain real-time visibility into my network is somewhat easy. If Auvik Network Management (ANM) could work on making the pictures bolder, it would help considerably. Sometimes I need to open the topology in another tab and put it on another screen to make it bolder. If Auvik Network Management (ANM) could enhance the pictures to make them more bold, it would go a long way.
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Top Industries

By visitors reading reviews
Construction Company
9%
Comms Service Provider
9%
Educational Organization
9%
Manufacturing Company
7%
Construction Company
10%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise32
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) has competitive pricing and licensing, competitive to LogicMonitor, but it is a different kind of product. So it is not really compared to something else, but I think...
What needs improvement with Auvik?
Regarding the dashboard, it is not as customizable as I would like it to be, or at least as we would like it to be. I have experience with some other products, such as LogicMonitor. It has a very e...
What is your primary use case for Auvik?
I could do that for Auvik Network Management (ANM). I tested that product a few weeks ago because we were evaluating to move to something else. I tried to use Auvik Network Management (ANM) for net...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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Find out what your peers are saying about Atera vs. Auvik Network Management (ANM) and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.