Try our new research platform with insights from 80,000+ expert users

ARIS BPA vs Bizagi vs Visio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.
Sentiment score
6.2
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
2.0
Visio boosts efficiency, ensuring consistent documentation and faster project timelines, offering substantial time savings and improved document quality.
 

Customer Service

Sentiment score
6.6
ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.
Sentiment score
6.7
Bizagi's customer service is effective but response times vary, with premium services offering faster, more proactive support.
Sentiment score
5.5
Most users find Visio documentation sufficient, but experiences vary; some use internal IT or Microsoft’s enterprise support.
The consultants are fine, however, reliance on single experts for modules can be risky.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.
Sentiment score
6.3
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
7.6
Visio's scalability differs, easy integration with Microsoft but struggles with enterprise-level needs and version compatibility challenges.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
7.3
ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.
Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
8.3
Visio is generally stable with improved performance, though complex usage and external factors can occasionally affect stability.
The stability of ARIS BPM is quite strong, rated eight out of ten.
 

Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.
Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Visio needs enhancements in template creation, integration, automation, usability, 3D modeling, and export functionality, especially XPDL export.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
 

Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.
Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Visio prices vary by plan; professional versions cost more, but discounts and bundles offer savings for many users.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
 

Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.
Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Visio integrates seamlessly with Microsoft Office, offering templates, shapes, easy use, and boosts productivity by embedding diagrams in documents.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
The solution is very stable with no stability issues.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.5%, down from 9.1% compared to the previous year. The mindshare of Bizagi is 10.6%, up from 9.1% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I ne...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task a...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
I cannot say anything that needs improvement in Visio; it was quite user-friendly, but I think the organization may h...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
Microsoft Visio
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design. Updated: July 2025.
865,384 professionals have used our research since 2012.