


Find out what your peers are saying about Camunda, Bizagi, Microsoft and others in Business Process Design.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
The consultants are fine, however, reliance on single experts for modules can be risky.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer.
I would rate their support a nine or even 9.5, recognizing that their support system is robust and cooperative.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
The stability of ARIS BPM is quite strong, rated eight out of ten.
We do experience a lot of glitches with ARIS BPA.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
Licensing cost is one of the major points for improvement since it is quite high for personal use.
When you know how to use it, it's very intuitive.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
When SmartDraw was so much cheaper, I used that for many years.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
When you use this template, you find directly the related buttons. It saves time and effort.
The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
| Product | Mindshare (%) |
|---|---|
| Bizagi | 8.4% |
| Visio | 8.0% |
| ARIS BPA | 7.2% |
| Other | 76.4% |

| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 9 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 19 |
| Large Enterprise | 61 |
ARIS BPA is a sophisticated tool for business process analysis and modeling, featuring robust capabilities in integration, reporting, and collaboration. It bridges strategy and execution, leveraging a centralized repository for enhanced governance and efficiency.
ARIS BPA provides a comprehensive platform for modeling and analyzing business processes. It includes features like SAP integration, semantic checks, and a unified repository that supports cross-functional collaboration. Despite having a high cost compared to competitors, ARIS BPA supports frameworks like CMMI and EFQM and is used for process improvement, enterprise architecture modeling, and digital management. Its flexibility and powerful API allow for diverse reporting and data integration, making it a key tool for bridging strategies with execution in complex environments. It requires improvements in interface design, scripting, and simplification of reporting capabilities, with training resources needed to address complexity.
What are the most important features of ARIS BPA?In industries such as manufacturing, finance, and healthcare, companies utilize ARIS BPA for optimizing business processes, managing application landscapes, and ensuring compliance. It is a preferred tool for enterprise architecture modeling and process mining, supporting organizations in driving process efficiencies and maintaining high standards through frameworks like CMMI and EFQM. These capabilities allow for effective digital management and automation, positioning ARIS BPA as a valuable asset in transforming operational processes.
Bizagi is known for its compatibility with Visual Studio and .NET, offering flexibility and intuitive use. With strong process management capabilities, it supports BPMN 2.0, facilitating rapid deployment and modification, making it ideal for small to medium enterprises.
Bizagi provides strong simulation and automation features while ensuring agile development and integration. Users depend on its user-friendly interface and document generation capability, benefiting from its orchestration functionalities. Despite its advantages, users seek better external system integration, enhanced cloud support, and improved documentation, noting occasional performance issues with large processes. There is a keen interest in a flexible licensing model, more robust simulation features, improved reporting, automation, and machine learning capabilities.
What are Bizagi's key features?Organizations in sectors such as HR, IT, and finance employ Bizagi for process automation and modeling. It is widely used in educational environments and consulting firms focused on business transformation and process optimization. The platform supports process mapping and visualization and integrates with existing systems to improve operational efficiency.
Visio integrates seamlessly with Microsoft Office, offers extensive shape libraries, and supports BPMN 2.0 validation. Its intuitive design and cloud accessibility make it an essential tool for creating diverse diagrams across industries.
Visio's strengths lie in its integration with Microsoft Office, a robust shape library, and BPMN 2.0 validation capabilities. It simplifies diagram creation through templates and offers online support and tutorials for enhanced usability. The drag-and-drop functionality and template variety facilitate diverse design needs, benefiting industries with customizable features for process mapping, architecture planning, and network diagramming. Its intuitive interface and cloud accessibility further optimize user experience. There is room for improvement in XPDL file compatibility, pen input, and integration with Word, SharePoint, and databases. Enhancing data linking and collaboration features is essential. Performance, layering, and layout adjustments need attention, along with cost and 3D capabilities.
What are Visio's most important features?Organizations use Visio across IT, business management, and engineering sectors for process modeling, business process design, and creating diagrams like flowcharts, network architectures, and architectural diagrams. It aids in illustrating business processes, workflows, and system designs, facilitating improved understanding and visual communication.