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ARIS BPA vs Bizagi vs Visio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.
Sentiment score
5.8
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
2.6
Visio increases efficiency and project satisfaction with time savings, though exact ROI measurement remains challenging for users.
 

Customer Service

Sentiment score
6.7
ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.
Sentiment score
6.5
Bizagi's customer service is knowledgeable but varies significantly in response time, improving with premium subscriptions and community resources.
Sentiment score
6.8
Visio's simplicity reduces support need; experiences vary, but Microsoft offers helpful resources and premium support is effective.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
Consultant at KAFD DMC
The consultants are fine, however, reliance on single experts for modules can be risky.
Consultant at a financial services firm with 10,001+ employees
It is a community product, there is not much support we can expect.
Architect at Evoke
The toolset is very intuitive, so we didn’t need to contact their support much.
Enterprise Architect at a mining and metals company with 10,001+ employees
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
IT Professor at Sakarya University
The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer.
Chief Executive Officer at Easy Touch
I would rate their support a nine or even 9.5, recognizing that their support system is robust and cooperative.
Senior Network Specialist at a computer software company with 51-200 employees
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.
Sentiment score
6.2
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
7.1
Visio has mixed reviews on scalability, working well for moderate users but facing limitations in larger scenarios.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
Consultant at a financial services firm with 10,001+ employees
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt
There is no direct scalability option.
Architect at Evoke
If I rate scalability from one to ten, I would probably give it a six.
Enterprise Architect at a mining and metals company with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.
Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
8.3
Visio is stable for daily use, occasionally crashes on complex tasks, with frequent updates improving overall reliability.
The stability of ARIS BPM is quite strong, rated eight out of ten.
Consultant at a financial services firm with 10,001+ employees
We do experience a lot of glitches with ARIS BPA.
Consultant at KAFD DMC
 

Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.
Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Visio needs improved user-friendliness, enhanced integrations, real-time collaboration, better data handling, 3D features, and cost-effective compatibility with Microsoft products.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software Engineering & Manager at Arab Infromation Management Services
Software AG could improve this by making the database more open.
Consultant at a financial services firm with 10,001+ employees
ARIS BPA needs to be more accurate when generating documents.
Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt
Reporting capabilities can be improved more, and community support should be increased.
Architect at Evoke
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Enterprise Architect at a mining and metals company with 10,001+ employees
The decision map could be improved to allow more than three options at a decision point.
Principal Standardization Officer at KEBS
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
IT Professor at Sakarya University
Licensing cost is one of the major points for improvement since it is quite high for personal use.
Senior Network Specialist at a computer software company with 51-200 employees
When you know how to use it, it's very intuitive.
Business Improvement Manager at Freelance Consulting
 

Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.
Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Visio offers flexible pricing with options for Standard, Professional, Microsoft 365, standalone licenses, and discounts for organizations.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
Consultant at KAFD DMC
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Enterprise Architect at a mining and metals company with 10,001+ employees
When SmartDraw was so much cheaper, I used that for many years.
Business Improvement Manager at Freelance Consulting
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
IT Professor at Sakarya University
 

Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.
Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Visio is praised for its robust diagramming, intuitive interface, Office integration, and collaborative tools enhancing workflow efficiency.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Software Engineering & Manager at Arab Infromation Management Services
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
Consultant at KAFD DMC
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
Consultant at a financial services firm with 10,001+ employees
It is open source.
Architect at Evoke
The user interface is very good, making it easy for business people to understand.
Enterprise Architect at a mining and metals company with 10,001+ employees
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Graphic Designer at a computer software company with 5,001-10,000 employees
When you use this template, you find directly the related buttons. It saves time and effort.
Chief Executive Officer at Easy Touch
The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow.
Senior Network Specialist at a computer software company with 51-200 employees
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
field service manager at Saudi Business Machines - SBM
 

Mindshare comparison

As of May 2026, in the Business Process Design category, the mindshare of ARIS BPA is 7.2%, down from 7.7% compared to the previous year. The mindshare of Bizagi is 8.4%, down from 10.7% compared to the previous year. The mindshare of Visio is 8.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Bizagi8.4%
Visio8.0%
ARIS BPA7.2%
Other76.4%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Computer Software Company
9%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which ...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring an...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and oth...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with ot...
What is your experience regarding pricing and costs for Visio?
The pricing is reasonable now. Whereas before, I had used it when it was paid for by my work, but then as I moved to ...
What needs improvement with Visio?
I would have said the pricing, but the pricing is fine now, so it's a good tool and a powerful one. When you know how...
What is your primary use case for Visio?
I have only been doing business improvement work, so not so much around utilization of solutions. I use business proc...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
Microsoft Visio
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Camunda, Bizagi, Microsoft and others in Business Process Design. Updated: May 2026.
896,510 professionals have used our research since 2012.