No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Blueworks Live vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Blueworks Live
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Business Process Design (12th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
66
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

IBM Blueworks Live and Lucidchart aren’t in the same category and serve different purposes. IBM Blueworks Live is designed for Business Process Design and holds a mindshare of 2.8%, down 3.4% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 18.1% mindshare, down 23.2% since last year.
Business Process Design Mindshare Distribution
ProductMindshare (%)
IBM Blueworks Live2.8%
Bizagi7.9%
Camunda7.4%
Other81.9%
Business Process Design
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Lucidchart18.1%
Visio19.6%
Xmind13.8%
Other48.5%
Mind Mapping Software
 

Featured Reviews

Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Enables efficient process mapping but requires improvement in maintaining server stability
The pricing of the solution can be quite expensive when compared to competitors, though IBM Blueworks Live stands out from a technical standpoint. IBM Blueworks Live provides clear ROI as it saves both time and money. I have successfully imported Visio flowcharts into both IBM Blueworks Live and ARIS. Both tools handled the imports successfully, though some manual intervention was required because Visio is quite a basic tool. Importing flowcharts into advanced tools such as ARIS and IBM Blueworks Live requires some manual effort. The primary advantage is the ease of use. I have not encountered any features in other tools that I couldn't find in ARIS. This is a major factor because I don't have to switch between tools to find specific features. Using ARIS for the past three years has built confidence and trust in the tool.
AlexMartin1 - PeerSpot reviewer
Senior Software Engineer at Nestlé
Visual collaboration has improved remote workflows and supports faster shared decisions
The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Blueworks Live gives insight into where processes can be more productive, providing that "Ah ha!" moment from a visual perspective and making it easy to tweak, update, and refine processes, which drives continuous improvement and better decisions."
"The scalability is good."
"I don't think that there is another product out there quite like it."
"We are you using the product as a process mapping tool and as part of a larger process improvement project; we use it with IBM BPM and IBM ODM, and we get an automated workflow solution for our customers, an improved workflow automation."
"This solution is good at utilizing standards rules for connectivity."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The mega process maps are very easy to use."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."
"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."
"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"Real-time collaboration has definitely saved us time; I haven't had to call people back and forth and make changes like that, whereas we're both just editing in a single document and it saves around an hour or two a day."
"This is the one tool I want to use; I don't care how much it costs; it's the best tool for the stuff I'm working on, it fulfills my needs, and for this sake, it can cost 10 times more."
"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."
"The collaboration, hands-down, is the top feature. It is valuable because our company doesn't believe in working in silos... While I may be the one leading the efforts, it's very important that my team gets buy-in on decisions being made when we're designing. It's critical, especially in this virtual environment, when we're not in an office to have a team meeting and able to whiteboard something. Lucidchart is an extremely useful tool for our team."
 

Cons

"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"While it is scalable, I don't see it being equal with other enterprise solutions."
"IBM Blueworks Live sometimes has a period of repairing and during this time the solution is not available for some hours."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"Since you require a license per user to access the information it would be nice to have the ability to print the information out in large font for review."
"Adding dark mode would be a great improvement for Lucidchart."
"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."
"When my colleague initially tried to edit the file that I shared with him, he had some trouble. This is something that should be improved."
"Lucidchart can be improved as it has some limited free plans with certain features unavailable in the free tier."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"Anytime I need to print, I have to re-download/export."
"This might already be a feature, but I remember sometimes when we're just all viewing, if you accidentally click, then there's an arrow that pops up, and you have to go back and delete it. A lot of times there are accidental arrows being drawn when really we're just trying to present to each other."
 

Pricing and Cost Advice

"Making it less expensive would be good."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"The solution is not very expensive."
"The solution is very, very cost-effective."
"They have a free subscription model that gives a lot of power to the users."
"We are seeing ROI from this solution. The solution has saved us time."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."
"The price and licensing are good."
"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
908,877 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Blueworks Live?
I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.
What needs improvement with IBM Blueworks Live?
I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...
What is your primary use case for IBM Blueworks Live?
IBM Blueworks Live and security management are my primary products within the IBM suite. I particularly work on automation-related items, so most of my automation work lies with IBM, and I oversee ...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
It is cloud-based, so no setup is required. Currently, we are using a free plan.
 

Also Known As

IBM Lombardi Blueprint
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about Bizagi, Microsoft, Camunda and others in Business Process Design. Updated: July 2026.
908,877 professionals have used our research since 2012.