We performed a comparison between ArcSight Logger and Elastic Observability based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an efficient solution."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"It is one of the best products available in the market."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The product has connectors to many services."
"The architecture and system's stability are simple."
"I have built a mini business intelligence system based on Elastic Observability."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"We can view and connect different sources to the dashboard using it."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution could be improved in maintenance settings."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The solution should make it possible to integrate network analysis features."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The platform is quite expensive. They should reduce its cost."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The product's connectors should work better and the user manuals need an update."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"The cost must be made more transparent."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"There's a steep learning curve if you've never used this solution before."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"Elastic Observability needs to have better standardization, logging, and schema."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while Elastic Observability is ranked 14th in Log Management with 22 reviews. ArcSight Logger is rated 7.8, while Elastic Observability is rated 7.8. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Datadog. See our ArcSight Logger vs. Elastic Observability report.
See our list of best Log Management vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
