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ArcSight Logger vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
5.7
LogRhythm SIEM enhances detection, response times, productivity, and security posture, offering cost-effectiveness and resource savings for medium-sized organizations.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
5.4
LogRhythm SIEM's support excels in expertise and quick resolutions, earning high satisfaction despite occasional delays.
We provide pre-implementation, implementation, and post-implementation support.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
7.8
LogRhythm SIEM is highly scalable, easily expands across environments, and integrates well, suitable for medium to large enterprises.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
The scalability of LogRhythm SIEM is good enough, warranting an eight out of ten rating.
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
4.7
LogRhythm SIEM is stable with high uptime, strong support, handling large data, though updates may affect stability.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
LogRhythm SIEM still needs improvement regarding stability, particularly in environments with heavy data consumption.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
LogRhythm SIEM needs improved integration, user interface, automation, scalability, documentation, and compatibility with non-mainstream platforms and Linux.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
LogRhythm SIEM is cost-effective for enterprises, offering transparent pricing and flexible licensing, yet incurs higher professional service fees.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
LogRhythm SIEM offers advanced threat detection, user-friendly interface, comprehensive log management, and automated alerts for enhanced security efficiency.
ArcSight Logger installs on very minimal resources with very few requirements
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
This helps SOC analysts significantly as they can monitor all log sources through a dashboard, quickly identifying which sources haven't reported within their specified timeframes.
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
26th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Log Management
14th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
175
Ranking in other categories
Security Information and Event Management (SIEM) (8th)
 

Mindshare comparison

As of September 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of LogRhythm SIEM is 2.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
LogRhythm SIEM2.2%
ArcSight Logger0.7%
Other97.1%
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
SumitKumar20 - PeerSpot reviewer
Tool consistently aids in effective threat detection and monitoring but could benefit from improved log source management and resource optimization
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments. This information is crucial for planning future storage needs and scalability. The system monitor (collector) agent has issues with resource consumption. Even when not actively collecting data, the agent continues to consume significant CPU and memory resources, which can be particularly problematic for small business environments with limited resources. LogRhythm SIEM could improve by adding more default device support. While they have good default settings for devices such as Palo Alto firewalls, custom log sources often require extensive work. Increasing the number of supported devices with built-in policies and functionality would reduce the need for custom work. Competitive SIEM tools often provide more comprehensive coverage for various devices and vendors.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
13%
Government
10%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise38
Large Enterprise83
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool shou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Logger vs. LogRhythm SIEM and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.