Splunk Enterprise Security and ArcSight Logger compete in the log management and security integration space. Splunk appears to have an advantage with its advanced analytics, rapid scalability, and adaptability to diverse data sources.
Features: Splunk Enterprise Security is notable for its rapid scalability, advanced analytics, and ability to adapt to diverse data sources. Its schema-on-read technology effectively manages structured and unstructured data, contributing to dynamic data retention and processing. In contrast, ArcSight Logger offers solid log management and security integration but lacks the analytical depth and versatility of Splunk.
Room for Improvement: Splunk could enhance its operational workflows, customization, and support for ticketing systems. Its complex architecture and costly training are areas for simplification. ArcSight Logger could improve in speed, modern analytics, and integration diversity. Usability remains a challenge, as well as enhancing threat analytics and user interfaces.
Ease of Deployment and Customer Service: Splunk provides flexible deployment options across public, private, hybrid, and on-premises environments. Despite intricate setups, strong customer service and community support help mitigate complexity. ArcSight Logger, limited to on-premises deployment, lacks the flexibility of Splunk. Customer service is adequate but not on par with Splunk.
Pricing and ROI: Splunk Enterprise Security's pricing is viewed as expensive due to data volume costs, yet its features and ROI from automation and analytics justify the expense. ArcSight Logger is also costly but perceived as less competitive, with complex licensing and less evident ROI compared to Splunk's transformative impact on organizational insights and operational intelligence.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
I have noticed a return on investment with Splunk Enterprise Security, as it delivers substantial value for money.
Customers see the value in investing in this solution, particularly when it helps resolve issues quickly, turning a potential 20-hour response into one hour.
We provide pre-implementation, implementation, and post-implementation support.
If you want to write your own correlation rules, it is very difficult to do, and you need Splunk's support to write new correlation rules for the SIEM tool.
They try to close issues as soon as possible, often just offering documentation links.
They are responsive and effectively resolve issues.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
It's big in a Central European context, and small from a Splunk North American context.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
I would rate it a ten out of ten for stability.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
Splunk is priced higher than other solutions.
ArcSight Logger installs on very minimal resources with very few requirements
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
Splunk Enterprise Security is widely used for security operations, including threat detection, incident response, and log monitoring. It centralizes log management, offers security analytics, and ensures compliance, enhancing the overall security posture of organizations.
Companies leverage Splunk Enterprise Security to monitor endpoints, networks, and users, detecting anomalies, brute force attacks, and unauthorized access. They use it for fraud detection, machine learning, and real-time alerts within their SOCs. The platform enhances visibility and correlates data from multiple sources to identify security threats efficiently. Key features include comprehensive dashboards, excellent reporting capabilities, robust log aggregation, and flexible data ingestion. Users appreciate its SIEM capabilities, threat intelligence, risk-based alerting, and correlation searches. Highly scalable and stable, it suits multi-cloud environments, reducing alert volumes and speeding up investigations.
What are the key features?Splunk Enterprise Security is implemented across industries like finance, healthcare, and retail. Financial institutions use it for fraud detection and compliance, while healthcare organizations leverage its capabilities to safeguard patient data. Retailers deploy it to protect customer information and ensure secure transactions.
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