IBM Security QRadar and ArcSight Logger are two major players in the SIEM solutions sector. IBM Security QRadar holds the upper hand due to its comprehensive security monitoring capabilities, making it preferable for intricate environments.
Features: IBM Security QRadar features automatic log source identification, scalability, and seamless integration via App Exchange. It offers an extensive set of built-in use cases and real-time data correlation. ArcSight Logger specializes in log management with powerful search capabilities, offering straightforward GUI and reliable long-term storage solutions.
Room for Improvement: IBM Security QRadar could benefit from enhancing incident management, refining its UI, and improving reporting capabilities as well as offering seamless integration options. ArcSight Logger could improve on threat analytics, UI simplicity, and search speed to better meet user expectations and support more recent integrations.
Ease of Deployment and Customer Service: IBM Security QRadar supports varied deployment models, including on-premises, public cloud, and hybrid setups, though its customer support experiences vary. ArcSight Logger is predominantly used in on-premises environments and faces challenges in initial setup complexity and customer support effectiveness.
Pricing and ROI: IBM Security QRadar's pricing can be expensive for smaller organizations, based on events per second, yet offers good ROI due to its versatility. ArcSight Logger, although also priced on the higher side, provides value concerning its scalability and long-term log management, catering to different organizational needs efficiently.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
We provide pre-implementation, implementation, and post-implementation support.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
This would help identify critical or high-priority alarms in QRadar.
Splunk is more expensive than IBM Security QRadar.
ArcSight Logger installs on very minimal resources with very few requirements
Recently, I faced an incident, a cyber incident, and it was detected in real time.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 3.8% |
| ArcSight Logger | 0.7% |
| Other | 95.5% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 10 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 88 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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