IBM Security QRadar and ArcSight Logger are both prominent players in the SIEM market. IBM Security QRadar seems to have the upper hand due to its comprehensive feature set and ease of use, despite both being perceived as expensive.
Features: IBM Security QRadar offers scalability, detailed dashboards, integration with AI through Watson, effective threat detection capabilities, and comprehensive automated reports. ArcSight Logger provides strengths in log management, efficient log collection, and archiving, with significant detail on specific events.
Room for Improvement: IBM Security QRadar could improve its incident management, integration capabilities, especially in multi-cloud environments, and ease of use across its expansive feature set. ArcSight Logger needs enhancements in speeding up search and indexing processes, improving threat analytics, and streamlining integration with additional security tools.
Ease of Deployment and Customer Service: IBM Security QRadar provides flexible deployment options across on-premises, hybrid, and cloud environments, though its technical support receives mixed reviews. ArcSight Logger's primarily on-premises deployment model can be challenging, with technical support also noted for variability in effectiveness.
Pricing and ROI: IBM Security QRadar's high price is often justified by its comprehensive feature set, with cost-effectiveness favorable for larger enterprises. ArcSight Logger is viewed as a premium-tier product but often criticized for its complex licensing model and higher recurring expenses, impacting its ROI for some organizations.
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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