We performed a comparison between ArcSight Logger and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides in-depth information on business activities once we log into the system."
"It's an efficient solution."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"ArcSight provides the basic information that we want."
"It is one of the best products available in the market."
"It's a robust, mature product and you can do some really complex operations and analytics."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"It is really helpful to us from the compliance point of view."
"What I like about IBM QRadar User Behavior Analytics is that it uses machine learning algorithms to generate risk scoring for the user activity. I also like that it syncs with our Active Directory users, so it really has full coverage for all users in our environment."
"I have found visibility very helpful for analytics."
"The product provides a complete platform for ingesting the log, doing the correlations and handling the runtime."
"It is incredibly easy to deploy. All the appliances are flexible in the roles that they serve and are all managed the in the same way."
"It has a logical, user-friendly GUI."
"The simplicity of the solution is the best feature."
"It showed us where weaknesses were in our environment, so we could actively target those patches first."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"In the next release, I want to see more intelligence."
"The solution must provide readymade connectors for different applications."
"It would be better if the product is cheaper."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The next release should have AI capabilities."
"The integration with other systems could be improved."
"There is a shortage of skilled individuals with knowledge about the solution. There is training required."
"There should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models."
"Certain updates—especially when using Azure—don't apply directly. Our engineering team must invest additional effort to implement these updates. However, the tool's cloud-based version poses no issues. However, upgrading the product can sometimes be challenging for on-premises instances."
"Before we didn't have any security issues but recently a few of the user emails were hacked. We had to actually recreate their emails for them."
"The dashboards are all legacy and old."
"The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."
"The initial setup was complex, and it took six months."
"We have had problems with networking."
ArcSight Logger is ranked 29th in Log Management with 30 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. ArcSight Logger is rated 7.8, while IBM Security QRadar is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". ArcSight Logger is most compared with Splunk Enterprise Security, Elastic Security, Wazuh, LogRhythm SIEM and VMware Aria Operations for Logs, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Securonix Next-Gen SIEM. See our ArcSight Logger vs. IBM Security QRadar report.
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