We performed a comparison between Arcserve UDP and NetApp Cloud Backup based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The ease of use is the best feature of the product."
"The most valuable features are the replication to the cloud and the deduplication."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"It is a very stable solution...It is a scalable solution."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"It is easy to configure."
"Scalability is very good."
"NetApp Cloud Backup performance is good and they have beneficial technology."
"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The time to backup servers that sit in DMZ must be improved."
"The solution's reporting could be improved and should provide customized reports."
"The support could be more knowledgeable and faster."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."
"Integration and reporting could be improved."
"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while NetApp Cloud Backup is ranked 55th in Backup and Recovery. Arcserve UDP is rated 7.6, while NetApp Cloud Backup is rated 7.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of NetApp Cloud Backup writes "Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas NetApp Cloud Backup is most compared with Dell NetWorker, NetApp SnapCenter, Commvault Cloud, Dell PowerProtect Data Manager and AWS Storage Gateway.
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