Arcserve UDP vs NetApp Cloud Backup comparison

Arcserve and NetApp are both solutions in the Backup and Recovery category. Arcserve is ranked #24 with an average rating of 6.8, while NetApp is ranked #30 with an average rating of 9.0. Arcserve holds a 1.1% mindshare in BRS, compared to NetApp’s 0.5% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,434 Views
2,118 Comparison Views

84% willing to recommend

NetApp Cloud Backup

Read 4 NetApp Cloud Backup reviews

923 Views
600 Comparison Views

100% willing to recommend

Arcserve UDP

NetApp Cloud Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and NetApp Cloud Backup are prominent solutions in the data protection landscape. Users are generally happier with the pricing and support of Arcserve UDP, but NetApp Cloud Backup is favored for its advanced features.

Features: Arcserve UDP users highly value its comprehensive data protection, ease of installation, and reliability. NetApp Cloud Backup garners praise for its seamless integration, scalability, and robust cloud compatibility. Despite both products offering strong feature sets, NetApp Cloud Backup's cloud-centric approach is a significant differentiator.

Room for Improvement: Arcserve UDP users often mention the need for better reporting tools and enhanced cloud capabilities. For NetApp Cloud Backup, users seek more intuitive settings and quicker support response times. Arcserve UDP shows room for development in cloud integration, whereas NetApp Cloud Backup could improve usability and support efficiency.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and reliable customer service. NetApp Cloud Backup also provides a smooth deployment experience but receives mixed feedback on customer support responsiveness. Arcserve UDP is preferred for easier deployment and consistent customer support, while NetApp Cloud Backup excels in a cloud-native environment.

Pricing and ROI: Users find Arcserve UDP offers competitive pricing with good ROI, appreciating its value for money. NetApp Cloud Backup, though perceived as more expensive, is considered worth the investment due to its feature richness and performance. Arcserve UDP is budget-friendly with solid returns, whereas NetApp Cloud Backup justifies its higher cost through superior functionality.

To learn more, read our detailed Arcserve UDP vs. NetApp Cloud Backup Report (Updated: September 2025).

Buyer's Guide

Arcserve UDP vs. NetApp Cloud Backup

September 2025

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

24th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

NetApp Cloud Backup

Ranking in Backup and Recovery

30th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (10th), Disk Based Backup Systems (4th), Cloud Backup (30th), Cloud Storage Gateways (5th)

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
NetApp Cloud Backup	0.5%
Other	98.4%

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Abbasi Poonawala

Chief Enterprise Architect at Alinma Bank

Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications

One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well. NetApp Cloud Backup Manager should help to get this integrated seamlessly with other applications, meaning that it will populate the data around the different parameters. These parameters could be things like the retention period, the backup schedule, or anything. It might be an ITSM ticket, where it's a workflow that is triggered somewhere, and the ITSM ticket has been created for a particular environment like my development environment, an INT environment, or a UAT environment. This kind of process needs to integrate well with my own application, and there are some challenges. For example, if it allows for consuming of RESTful APIs, that's how we will usually integrate, but there are certain challenges when it comes to integrating with our own application around KPIs, whether it's business KPIs or technical KPIs. What I want is to populate that data from my own applications. So we have have the headroom in the KPI, and we have the throughput, the volumes, the transactions per second, etc., which are all defined. And these are the global parameters. They affect all the lines of business. It's a central application that is consumed by most of the lines of business and it's all around the KPIs. Earlier, it used to be based on Quest Foglight, which is an application that was taken up and customized. It was made in-house as a core service, and used as a core building block. But our use of Quest Foglight has become a bit outdated. There is no more support available, and it's been there as a kind of legacy application for more than ten years now in the organization. And now it get down to the question: Is this an investment or will we need to divest ourselves of it? So there has to be an option to remediate it out. In that case, one possibility is to integrate the existing application and it gets completely decommissioned. Here it would help if there were some better ways of defining or handling the KPIs in the Cloud Manager, so that most of the parameters are not defined directly by me. Those will be the global parameters that are defined across all the lines of business. There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be. Most of the time, when things aren't working out, we need dedicated engineers to be put in for the entire integration. And then it becomes more of a challenge on top of everything. So if the Cloud Manager isn't being fed all the kinds of parameters from the backup strategy around the ITSM and incident tickets, or backup schedules, or anything related to the backup policies, then it takes a while. Ideally, I would want it to be read directly from our in-house applications. And this is more to do with our kind of product processes; that is, it's not our own choice to decide. The risk management team has mandated this as part of the compliance, that we have to strictly enforce the KPIs, the headroom, and the rest of the global parameters which are defined for the different lines of business. So if my retention period changes from seven years to, let's say, 10 years or 15 years, then those rules have to be strictly enforced. Ultimately, we would like better support for ITSM. The ITSM tools like ServiceNow or BMC Remedy are already adding multiple new features, so they have to be upgraded over a period of time, and that means NetApp has to provision for that and factor it in. Some of the AI-based capabilities are there now, and those things have to be incorporated somehow. One last thing is that NetApp could provide better flash storage. Since they're already on block storage and are doing well in that segment, it makes sense that they will have to step up when it comes to flash array storage and so on. I have been evaluating NetApp's flash array storage solutions versus some others like Toshiba's flash array and Fujitsu's storage array, which are quite cost-effective.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Arcserve UDP is its decompression capability."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"One of the things that I do like about it is that it has a very good deduplication feature."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"The most valuable feature of Arcserve UDP is live replication."

"The recovery part of the product is very good."

"Global deduplication is the best feature of this solution."

"Instant recovery is the most valuable feature of Arcserve UDP."

More Arcserve UDP pros

"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."

"NetApp Cloud Backup performance is good and they have beneficial technology."

"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."

"Scalability is very good."

Cons

"We could not go into granular details of retrieving backup information."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The solution's reporting could be improved and should provide customized reports."

"The initial setup was complex."

More Arcserve UDP cons

"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."

"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."

"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."

"Integration and reporting could be improved."

Pricing and Cost Advice

"In comparison to other vendors, it is a low-cost solution."

"There is an annual license required for this solution and it is priced well."

"The solution is expensive."

"The solution is priced well compared to other solutions."

"The price of StorageCraft ShadowProtect is competitive in the market."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

More Arcserve UDP pricing and cost advice

"NetApp Cloud Backup has a subscription-based model and it is paid annually."

"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."

"Cost could be lower."

"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

11%

Manufacturing Company

Government

Manufacturing Company

12%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What's the 3-2-1 data protection that NetApp Cloud Backup offers?

Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...

See all answers

Is NetApp Cloud Backup secure for backup?

I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...

See all answers

Is NetApp Cloud Backup expensive in your opinion?

It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 31% of the time

Rubrik vs Arcserve UDP

Compared 11% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

HPE Zerto Software vs Arcserve UDP

Compared 6% of the time

Dell PowerProtect Data Manager vs Arcserve UDP

Compared 6% of the time

More Arcserve UDP Competitors

Dell PowerProtect DD (Data Domain) vs NetApp Cloud Backup

Compared 14% of the time

Dell PowerProtect Data Manager vs NetApp Cloud Backup

Compared 14% of the time

NetApp Cloud Volumes ONTAP vs NetApp Cloud Backup

Compared 12% of the time

Veeam Data Platform vs NetApp Cloud Backup

Compared 12% of the time

Druva inSync vs NetApp Cloud Backup

Compared 11% of the time

More NetApp Cloud Backup Competitors

Product Reports

Buyer's Guide

Arcserve UDP

October 2025

Download Arcserve UDP product report

Buyer's Guide

Cloud Backup

September 2025

Download NetApp Cloud Backup product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

NetApp Cloud Backup is a fully integrated service for cloud backup and restoration. It was created to comply fully with NetApp's native data management software ONTAP, used for hybrid cloud experience. NetApp Cloud Backup is used to create backup and restoration for the protection and archiving of data, databases, and virtual machines related to the Cloud and On-Premises data in ONTAP. The way NetApp Cloud Backup works is by automatically creating block-level incremental backups. This ensures that the created backups are very fast and easy to restore. It is suitable for data protection regarding on-premises software as well as in the public cloud. NetApp Cloud Backup provides users with the ability to protect their cloud data at affordable prices and with a user-friendly interface so they don't need a lot of technical knowledge to be able to secure their cloud storage.

The copies created by NetApp Cloud Backup can be stored in the user's personal object storage in the cloud as well as on premises with StorageGRID - NetApp's storage platform. The backup copies can be restored to the original source or to a different source in Cloud Volumes ONTAP. NetApp Cloud Backup provides backups to AWS, Azure, and Google Cloud.

NetApp Cloud Backup Features

The features NetApp Cloud Backup provides include:

Data recovery: NetApp Cloud Backup provides restoration of individual files as well as full volume recovery, based on the user's needs. The data can be retrieved from a specific point in time, giving clients even more assurance that their cloud-stored data can and will be saved.
Indexed catalog: Another feature that NetApp Cloud Backup offers is a search catalog, providing multiple search criteria and the ability to locate a file across all backups.
Various archival tiers: This feature provides the ability for multi-cloud support, including top services like Google Cloud Storage Archive, Glacier Deep Archive, Amazon S3 Glacier, and Azure Archive Storage.
Encryption: End-to-end encryption allows users to feel more secure about their data.
Cloud technology features: Additional features regarding cloud technology include the options for movement from CAPEX to OPEX and mixing BYOL and PAYGO.

NetApp Cloud Backup Benefits

In addition to enhanced security and protection from malicious attacks, the advantages of using NetApp Cloud Backup include:

Aligns with the 3-2-1 backup strategy
Various levels of protection of data, including encryption and full customer control
Protection against ransomware, using different security methods
A wide variety of supported workloads, including databases, VMs, applications, NAS, and K8s

Reviews from Real Users

Abbasi P., a User at a financial services firm, likes that NetApp Cloud Backup is a completely agentless solution.

A Service Manager at a tech services company values its stability, scalability, and good technical support.

NetApp

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

Buyer's Guide

Arcserve UDP vs. NetApp Cloud Backup

September 2025

Free Report: Arcserve UDP vs. NetApp Cloud Backup

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