Arcserve UDP vs CTERA Enterprise File Services Platform comparison

Arcserve and CTERA are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #11 with an average rating of 7.0, while CTERA is ranked #8 with an average rating of 9.2. Arcserve holds a 2.3% mindshare in DRS, compared to CTERA’s 1.0% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of CTERA users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,566 Views
1,334 Comparison Views

84% willing to recommend

CTERA Enterprise File Servi...

Read 9 CTERA Enterprise File Services Platform reviews

1,910 Views
802 Comparison Views

100% willing to recommend

Arcserve UDP

CTERA Enterprise File Servi...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and CTERA Enterprise File Services Platform compete in the data protection and management space. Arcserve UDP stands out in pricing and customer support, while CTERA offers superior features, providing a comprehensive solution.

Features: Arcserve UDP provides comprehensive data backup and recovery, a range of cloud support options, and backup efficiency. CTERA leads with secure file sharing, collaboration, enterprise-grade data protection, data mobility, and edge-to-cloud compliance.

Ease of Deployment and Customer Service: Arcserve UDP offers streamlined deployment, extensive integration support, and reliable customer service. CTERA's deployment involves comprehensive edge-to-cloud configurations, providing extensive data control, which may be challenging, but offers a broader solution.

Pricing and ROI: Arcserve UDP is cost-effective with strong ROI, straightforward pricing, and efficient resource use. CTERA's higher setup cost is justified by its extensive feature set, targeting large enterprises for long-term benefits.

To learn more, read our detailed Arcserve UDP vs. CTERA Enterprise File Services Platform Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. CTERA Enterprise File Services Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

CTERA Enterprise File Servi...

Ranking in Disaster Recovery (DR) Software

8th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

File System Software (3rd), NAS (9th), Cloud Migration (7th), Cloud Storage (11th), Cloud Backup (11th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (11th)

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.3%, down from 2.9% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Igal Muginstein

Engineering & Network Division Storage, Backup & Os Team Manager at a comms service provider with 5,001-10,000 employees

Offers flexibility, fast performance, and ransomware protection

The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"I would recommend it if there is a general case."

"The product provides instant and virtual standbys."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"Global deduplication is the best feature of this solution."

"I like the tool's speed."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Our customers are happy with the product’s functionality."

More Arcserve UDP pros

"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."

"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."

"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."

"The support is awesome. It is top-notch. I would rate their support a ten out of ten."

"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."

"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."

"CTERA stood out due to its ease of use and superior security features."

"The best feature is the migration tool within CTERA."

More CTERA Enterprise File Services Platform pros

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"The support could be more knowledgeable and faster."

"We have to use a Microsoft hypervisor for installation which is expensive."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The technical support of the product is an area of concern where improvements are required."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"They could work on their marketing approach. I don't see many people leveraging it."

More Arcserve UDP cons

"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."

"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."

"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."

"I am looking for a process where version upgrades do not impact the customers. There is no downtime."

"However, in some cases, they could improve performance."

"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."

"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."

More CTERA Enterprise File Services Platform cons

Pricing and Cost Advice

"There is an annual license required for this solution and it is priced well."

"The solution is expensive."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"I feel that the product is fairly priced."

"The solution is priced well compared to other solutions."

"It is approximately $400 to purchase a virtual service outright."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

More Arcserve UDP pricing and cost advice

"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."

"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."

"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."

"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."

"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."

"So far, pricing seems to be fine."

"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

12%

Manufacturing Company

Government

Computer Software Company

67%

Educational Organization

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?

I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.

See all answers

What needs improvement with CTERA Enterprise File Services Platform?

One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...

See all answers

What is your primary use case for CTERA Enterprise File Services Platform?

We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 32% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Nasuni vs CTERA Enterprise File Services Platform

Compared 33% of the time

Panzura CloudFS vs CTERA Enterprise File Services Platform

Compared 11% of the time

Qumulo vs CTERA Enterprise File Services Platform

Compared 9% of the time

Veeam Data Platform vs CTERA Enterprise File Services Platform

Compared 9% of the time

Egnyte vs CTERA Enterprise File Services Platform

Compared 7% of the time

More CTERA Enterprise File Services Platform Competitors

Product Reports

Buyer's Guide

Arcserve UDP

August 2025

Download Arcserve UDP product report

Buyer's Guide

CTERA Enterprise File Services Platform

August 2025

CTERA Enterprise File Services Platform report

Download CTERA Enterprise File Services Platform product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Interactive Demo

Demo not available

Arcserve

CTERA

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.

CTERA

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI

Buyer's Guide

Arcserve UDP vs. CTERA Enterprise File Services Platform

July 2025

Free Report: Arcserve UDP vs. CTERA Enterprise File Services Platform

Find out what your peers are saying about Arcserve UDP vs. CTERA Enterprise File Services Platform and other solutions. Updated: July 2025.

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