Arcserve UDP vs CTERA Enterprise File Services Platform comparison

Arcserve and CTERA are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #16 with an average rating of 6.8, while CTERA is ranked #6 with an average rating of 9.2. Arcserve holds a 2.2% mindshare in DRS, compared to CTERA’s 1.0% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of CTERA users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,434 Views
1,168 Comparison Views

84% willing to recommend

CTERA Enterprise File Servi...

Read 10 CTERA Enterprise File Services Platform reviews

2,170 Views
716 Comparison Views

100% willing to recommend

Arcserve UDP

CTERA Enterprise File Servi...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and CTERA Enterprise File Services Platform compete in the data protection and management space. Arcserve UDP stands out in pricing and customer support, while CTERA offers superior features, providing a comprehensive solution.

Features: Arcserve UDP provides comprehensive data backup and recovery, a range of cloud support options, and backup efficiency. CTERA leads with secure file sharing, collaboration, enterprise-grade data protection, data mobility, and edge-to-cloud compliance.

Ease of Deployment and Customer Service: Arcserve UDP offers streamlined deployment, extensive integration support, and reliable customer service. CTERA's deployment involves comprehensive edge-to-cloud configurations, providing extensive data control, which may be challenging, but offers a broader solution.

Pricing and ROI: Arcserve UDP is cost-effective with strong ROI, straightforward pricing, and efficient resource use. CTERA's higher setup cost is justified by its extensive feature set, targeting large enterprises for long-term benefits.

To learn more, read our detailed Arcserve UDP vs. CTERA Enterprise File Services Platform Report (Updated: September 2025).

Buyer's Guide

Arcserve UDP vs. CTERA Enterprise File Services Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

16th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (24th)

CTERA Enterprise File Servi...

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

File System Software (2nd), NAS (4th), Cloud Migration (3rd), Cloud Storage (4th), Cloud Backup (7th), Cloud Storage Gateways (1st), Content Collaboration Platforms (9th)

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.2%, down from 2.7% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Market Share Distribution
Product	Market Share (%)
CTERA Enterprise File Services Platform	1.0%
Arcserve UDP	2.2%
Other	96.8%

Disaster Recovery (DR) Software

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Richard Saini

Lead Infrastructure Architect at a financial services firm with 501-1,000 employees

The ransomware recoverability has helped with our data protection mandates

File replication and versioning seem to work very well. We did have some challenges at the beginning, but all of that has been resolved now. It works very well. It does what our users require. Replication is excellent. We needed that, and the versioning is also pretty important. One of the reasons we chose CTERA Enterprise File Services Platform was the requirements we had to have ransomware protection. Our existing solution at the time would not have met those requirements of being able to restore from a ransomware incident. What we wanted from a platform was the ability to restore a snapshot or restore a file system or data back to a previous point in time, and CTERA Enterprise File Services Platform offered us that. Availability was a very key feature of why we liked the solution. It is effectively like the disaster recovery feature, and that also lends itself to replication. It works very well for our ransomware recovery objectives. There is business growth due to being able to offer greater storage capacity for them. Before, we were running into storage limitations, and now that we have enabled CTERA, we can accommodate more data and users. When it comes to reduction in recovery time objectives, we have not used it in that way. However, we are anticipating that our recovery time objectives will come down from over a month to hours or days. Recovery point objectives will also effectively be down to hours. It is hard to say how much it has freed up IT resources for other projects or tasks. Now that it is fully implemented and fully working, we are spending a lot less time looking after it. It has drastically reduced the amount of time we used to spend on backups. It is hard to provide the metrics, but six hours a month or something like that would be fair. The ransomware recoverability feature has definitely helped with our data protection mandates. It has reassured our security teams that we are in a good place with regard to securing the data and being able to recover the data.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the replication to the cloud and the deduplication."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"It allows us to back up all the servers and centrally manage them."

"The recovery part of the product is very good."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

More Arcserve UDP pros

"CTERA stood out due to its ease of use and superior security features."

"CTERA is a very scalable product, allowing us to grow."

"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."

"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."

"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."

"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."

"The best feature is the migration tool within CTERA."

"CTERA has out-of-the-box data protection capabilities."

More CTERA Enterprise File Services Platform pros

Cons

"Its interface can be improved. I find it unintuitive."

"The support could be more knowledgeable and faster."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"We could not go into granular details of retrieving backup information."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

More Arcserve UDP cons

"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."

"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."

"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."

"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."

"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."

"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."

"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."

More CTERA Enterprise File Services Platform cons

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"I feel that the product is fairly priced."

"The price of this product is high and it should be lower."

"The solution is not very expensive, but it is not cheap."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

More Arcserve UDP pricing and cost advice

"So far, pricing seems to be fine."

"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."

"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."

"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."

"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."

"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."

"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

11%

Manufacturing Company

Government

Computer Software Company

68%

Educational Organization

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?

I believe CTERA could improve their pricing experience by customizing price lists per region. For example, there is a difference between what is sold to customers in Israel versus U.S. customers. I...

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What needs improvement with CTERA Enterprise File Services Platform?

There’s an issue with permissions, they aren’t always as transparent for customers as Microsoft’s, for example. Integrations with AI could also be improved, and error messages should be clearer, mo...

See all answers

What is your primary use case for CTERA Enterprise File Services Platform?

CTERA connected us with Bezeq, which is a communications company in Israel that also sells similar solutions, and we also set up a portal. We were then Bezeq's integrator, until Bezeq decided to st...

See all answers

Comparisons

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Compared 31% of the time

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HPE Zerto Software vs Arcserve UDP

Compared 6% of the time

Dell PowerProtect Data Manager vs Arcserve UDP

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Nasuni vs CTERA Enterprise File Services Platform

Compared 28% of the time

Panzura CloudFS vs CTERA Enterprise File Services Platform

Compared 11% of the time

Qumulo vs CTERA Enterprise File Services Platform

Compared 9% of the time

Egnyte vs CTERA Enterprise File Services Platform

Compared 7% of the time

Microsoft OneDrive for Business vs CTERA Enterprise File Services Platform

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Product Reports

Buyer's Guide

Arcserve UDP

October 2025

Download Arcserve UDP product report

Buyer's Guide

CTERA Enterprise File Services Platform

October 2025

CTERA Enterprise File Services Platform report

Download CTERA Enterprise File Services Platform product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Interactive Demo

Demo not available

Arcserve

CTERA

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.

CTERA

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI

Buyer's Guide

Arcserve UDP vs. CTERA Enterprise File Services Platform

September 2025

Free Report: Arcserve UDP vs. CTERA Enterprise File Services Platform

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