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CTERA Enterprise File Services Platform vs Panzura CloudFS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Sentiment score
5.1
Organizations experienced enhanced resilience, doubled performance, and productivity gains by adopting Panzura CloudFS, solving past file storage issues.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
Previously, we had latency issues with syncing up files between offices. Files were not locked, leading to overwrites which cost us literally hundreds of thousands of dollars in lost time and revenue.
We saw the benefits of Panzura CloudFS immediately because our remote offices were able to share files immediately after the product went live.
Panzura CloudFS saves us a significant amount of time frequently.
 

Customer Service

Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
Sentiment score
6.8
Panzura CloudFS support is praised for quick, expert assistance despite occasional delays, receiving high ratings from users.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
The support staff and the number of people they have on staff right now are truly good.
When we have a priority-one issue, we typically receive a call within 20 to 30 minutes.
I would give the support for Panzura CloudFS a ten out of ten because they are responsive and helpful.
 

Scalability Issues

Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Sentiment score
6.8
Panzura CloudFS is highly scalable, effortlessly supports many users across locations, with seamless deployment and dedicated support.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
Unlimited users can access the system without issues.
From our original entry with Panzura CloudFS, we have added an additional seven sites, and deploying those additional nodes was very seamless and did not take any effort.
The latest version, 8.0.2, has better ease of decommissioning filers and bringing new ones online.
 

Stability Issues

Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
Sentiment score
6.1
Panzura CloudFS is highly stable with rare outages and improved reliability, earning high user ratings overall.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
I would rate it a nine out of ten for stability.
We have never had their system crash on us.
There were times with file lock issues between filers, causing various anomalies, but with their ongoing development, these issues have improved.
 

Room For Improvement

The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
Panzura CloudFS needs improvements in performance, compatibility, pricing, dashboard, alerting, licensing, Active Directory reliance, NFS service, and support.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
When something goes wrong somewhere, there should be a little bit better alerting with issues before they become a big problem.
The GIS data formats, such as a geo database, have been found better kept outside of Panzura CloudFS.
It would have been nice if they had offered them in increments, of 5, 10, 15, or 20 terabytes than having to get a whole chunk of 25 terabytes again for licensing purposes, which is a little costly.
 

Setup Cost

CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
Panzura CloudFS pricing is higher than competitors, lacks granular licenses, but offers negotiation flexibility and transparency.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
It did require us to purchase new hardware, however, that was not overly expensive.
They should consider more attractive pricing for companies of our size.
Overall, it is quite costly compared to NetApp and similar solutions.
 

Valuable Features

CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
Panzura CloudFS enhances workflows with high availability, security, and seamless collaboration, reducing storage costs and boosting productivity.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
It is very reliable and very quick.
It helps us increase network resilience. We have a primary object library stored in the cloud and have Panzura Mirroring which allows us to place data in a secondary cloud for added resiliency.
There is no degradation of speed because these filers have cached the data, and they are constantly swapping metadata and updating with each other, which is a very attractive method of getting us to use these applications.
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in File System Software
3rd
Ranking in NAS
9th
Ranking in Cloud Storage
11th
Ranking in Cloud Storage Gateways
2nd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Cloud Migration (7th), Cloud Backup (11th), Disaster Recovery (DR) Software (8th), Content Collaboration Platforms (11th)
Panzura CloudFS
Ranking in File System Software
2nd
Ranking in NAS
6th
Ranking in Cloud Storage
6th
Ranking in Cloud Storage Gateways
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the File System Software category, the mindshare of CTERA Enterprise File Services Platform is 9.9%, up from 6.3% compared to the previous year. The mindshare of Panzura CloudFS is 17.3%, up from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File System Software
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Roger Clark - PeerSpot reviewer
Handles file locks effectively enabling seamless remote collaboration in global teams
It has not reduced the data storage cost. We have been trying to come up with a plan internally to archive project data at a certain time frame. However, our data continues to grow, so at the point of 25 terabytes, we had to buy another 25 terabytes license to exceed that threshold. It would have been nice if they had offered them in increments, of 5, 10, 15, or 20 terabytes than having to get a whole chunk of 25 terabytes again for licensing purposes, which is a little costly. It would be nice if Panzura offered data in increments instead of 25 terabytes per license. They have done a pretty good job of development from the point of offering new products. Pricing seems to be high for certain things, such as the audit feature of Panzura Data Services. It would be nice to see who deleted that 100 gig of data out there. They should make the pricing plan more attractive for a company of our size. We have almost 700 employees over the southeast from Texas to Florida and up to Tennessee, so we are a pretty big region.
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Top Industries

By visitors reading reviews
Computer Software Company
67%
Educational Organization
4%
Financial Services Firm
4%
Retailer
3%
Construction Company
15%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What are the products that Panzura provides?
Panzura offers four main products: CloudFS, data services, smart apps, and global services. They call this "all-in-one solution" and it's for end-to-end cloud data management. Why is it called that...
What kind of industries does Panzura serve?
Hello, I think businesses from all industries that have their data on a cloud can benefit from Panzura. Especially if you have offices in various locations or your employees are working from home a...
Why was Panzura acquired? Is the acquisition going to cause a change?
I think Panzura may change in a positive direction now that it's been bought by Profile Capital. That's a very big investment company for technology businesses and I think it's an opportunity for ...
 

Also Known As

No data available
Panzura Freedom
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Petrofac, Komatsu, HCA Healthcare, Vanguard, Disney, Pokemon, US Department of Justice, Gensler, Fluor, AFRY, Milwaukee Tool, Navy Federal Credit Union, TechTarget
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Panzura CloudFS and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.