Appian and SAP Signavio compete in the realm of process management platforms. Appian has the upper hand in rapid development due to its low-code platform, which enhances its deployment speed and integration capabilities.
Features: Appian supports rapid development with a low-code platform, facilitating fast application deployment. It includes BPMN 2.0 compliance and robust architecture for case management and collaborative processes. SAP Signavio focuses on process mining, offering integrated solutions for modeling, simulation, and collaboration, with clear analytics and KPIs.
Room for Improvement: Appian could improve scalability and integration with DevOps and testing tools, and enhance customizations and mobile functionality. SAP Signavio needs improved integration with non-SAP systems, enhanced scalability, and advanced AI features, along with improved dashboarding and automation capabilities.
Ease of Deployment and Customer Service: Appian offers public, private, and hybrid cloud deployment models but requires more consistent global support. Complex issues can take time to resolve due to its closed nature. SAP Signavio focuses on public cloud and hybrid environments, with responsive customer service, though pricing transparency could be enhanced.
Pricing and ROI: Appian's pricing is flexible and typically lower than competitors, offering a substantial ROI through its rapid development capabilities, though its on-premises version is more expensive. SAP Signavio Process Intelligence has a complex pricing structure based on data usage, which can be hard to estimate and potentially expensive, affecting ROI.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
Ideally, there should be separate support for different modules, particularly for organizations using several different SAP products.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
Due to its inability to support multi-event logs, I have to re-extract data even if it already exists, leading to duplication.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
Regarding the stability of SAP Signavio Process Intelligence, I would give it a 10, as I find there are no stability issues.
Regarding stability, there are no complaints as it is very stable.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio.
It would be helpful if they have their e-learning content segregated for different roles—for example, training specific to business users, training for leads, and training for consultants and analysts who are going to work on the tool as developers.
They should work on their networks and improve their servers because SAP Signavio Process Intelligence is in use more nowadays, resulting in busy servers.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then it becomes highly expensive.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping.
SAP Signavio Process Intelligence is just one of the modules of SAP Signavio, and there are approximately four to five modules that are interconnected, giving us a 360-degree view of your organization's digital twin, which is really helpful.
SAP Signavio Process Intelligence has an upper hand compared to other solutions because the integration from other software is far better in SAP.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.
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