Appian and SAP Signavio Process Intelligence compete in the business process management and process intelligence category. Appian seems to have the upper hand with its flexibility and adaptability across platforms, appealing to users seeking rapid app development.
Features: Appian offers robust low-code capabilities, comprehensive business process management, and strong integration flexibility. SAP Signavio Process Intelligence provides a complete suite focusing on process mining, process visualization, and easy integration within SAP environments.
Room for Improvement: Appian needs enhancements in UI customization, complex model support, and mobile capabilities. SAP Signavio Process Intelligence should focus on improving scalability, data processing when integrating outside SAP, and enhancing its GUI for better intuitiveness.
Ease of Deployment and Customer Service: Both Appian and SAP Signavio Process Intelligence support deployment across public, private, and hybrid clouds. Appian is favored for its deployment simplicity and responsive support. SAP, despite strong ecosystem integration, struggles with non-SAP systems and lacks the same level of community interaction.
Pricing and ROI: Appian's pricing is flexible, often more cost-effective in cloud deployments, and offers substantial ROI by reducing app development time. SAP, while expensive, is cost-effective for SAP users but may be expensive for non-SAP users, with a potentially confusing pricing structure.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
Their customer service is responsive, and the team is very prompt for support.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
The technical support is generally good.
Ideally, there should be separate support for different modules, particularly for organizations using several different SAP products.
Whenever we've needed them, they're there, logging cases and providing effective updates on the cases.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
Due to its inability to support multi-event logs, I have to re-extract data even if it already exists, leading to duplication.
SAP Signavio Process Intelligence would be more suitable for bigger organizations, specifically mid to large.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
Regarding the stability of SAP Signavio Process Intelligence, I would give it a 10, as I find there are no stability issues.
Regarding stability, there are no complaints as it is very stable.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
It would be helpful if they have their e-learning content segregated for different roles—for example, training specific to business users, training for leads, and training for consultants and analysts who are going to work on the tool as developers.
We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio.
They should work on their networks and improve their servers because SAP Signavio Process Intelligence is in use more nowadays, resulting in busy servers.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then it becomes highly expensive.
The pricing of SAP Signavio could always be better.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way.
It is easy for me to define the process and create configurable workflows.
The real-time process visualization feature of SAP Signavio Process Intelligence has been really useful to get that first draft, that first picture that starts more detailed analysis and specific task areas.
SAP Signavio Process Intelligence has an upper hand compared to other solutions because the integration from other software is far better in SAP.
The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.
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