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Appian vs SAP Signavio Process Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Appian enhances ROI for companies by improving efficiency, reducing costs, and achieving break-even within the first year.
Sentiment score
4.8
SAP Signavio Process Intelligence boosts business outcomes through process visualization and simulation, offering impactful returns despite ROI quantification challenges.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.5
Appian's customer service is excellent but faces capacity challenges; proactive support is valuable despite complex issue delays and high costs.
Sentiment score
5.2
SAP Signavio Process Intelligence support is effective for some, but others report delays; AI aids self-resolution, enhancing reliability.
Their customer service is responsive, and the team is very prompt for support.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
The technical support is generally good.
Ideally, there should be separate support for different modules, particularly for organizations using several different SAP products.
Whenever we've needed them, they're there, logging cases and providing effective updates on the cases.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, but may encounter performance issues with complex processes and large data volumes.
Sentiment score
5.6
SAP Signavio Process Intelligence is scalable for large organizations but costly for smaller entities, with complex integration challenges.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
Due to its inability to support multi-event logs, I have to re-extract data even if it already exists, leading to duplication.
SAP Signavio Process Intelligence would be more suitable for bigger organizations, specifically mid to large.
 

Stability Issues

Sentiment score
8.0
Appian is praised for stability and reliability, with high uptime, seamless updates, and occasional minor database issues.
Sentiment score
7.2
SAP Signavio Process Intelligence is stable and effective, with minor issues quickly resolved and high user satisfaction reported.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
Regarding the stability of SAP Signavio Process Intelligence, I would give it a 10, as I find there are no stability issues.
Regarding stability, there are no complaints as it is very stable.
 

Room For Improvement

Appian needs improvements in flexibility, integration, scalability, team collaboration, mobile features, documentation, licensing, and handling complex processes.
SAP Signavio Process Intelligence requires UI, scalability, and integration improvements, while addressing cost and enhancing automation, AI, and blockchain.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
It would be helpful if they have their e-learning content segregated for different roles—for example, training specific to business users, training for leads, and training for consultants and analysts who are going to work on the tool as developers.
We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio.
They should work on their networks and improve their servers because SAP Signavio Process Intelligence is in use more nowadays, resulting in busy servers.
 

Setup Cost

Appian offers flexible pricing with cloud and on-premise options, but costs can rise with usage and require negotiation.
SAP Signavio Process Intelligence is costly, influenced by data usage and licenses, with discounts available for SAP license holders.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then it becomes highly expensive.
The pricing of SAP Signavio could always be better.
 

Valuable Features

Appian provides low-code development, easy integration, scalability, and strong AI-enhanced features with a user-friendly interface and robust support.
SAP Signavio Process Intelligence offers seamless integration, efficient process management, user-friendly features, and data-driven insights for optimized operations.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way.
It is easy for me to define the process and create configurable workflows.
The real-time process visualization feature of SAP Signavio Process Intelligence has been really useful to get that first draft, that first picture that starts more detailed analysis and specific task areas.
SAP Signavio Process Intelligence has an upper hand compared to other solutions because the integration from other software is far better in SAP.
The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping.
 

Categories and Ranking

Appian
Ranking in Process Mining
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (10th), Process Automation (8th), Rapid Application Development Software (9th), Low-Code Development Platforms (5th)
SAP Signavio Process Intell...
Ranking in Process Mining
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Mining category, the mindshare of Appian is 6.0%, up from 2.9% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 9.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
TigerPillay - PeerSpot reviewer
Comprehensive understanding and efficiency of operational processes
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
26%
Manufacturing Company
14%
University
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about SAP Signavio Process Intelligence?
The product helps us build solid business use cases.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The setup cost for SAP Signavio Process Intelligence depends on what kind of process you are looking for. If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then ...
What needs improvement with SAP Signavio Process Intelligence?
SAP Signavio Process Intelligence should improve the usability and features that refer to the integration of business processes and system data. There have been improvements needed in terms of repo...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Find out what your peers are saying about Appian vs. SAP Signavio Process Intelligence and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.