We performed a comparison between Appian and SAP HCM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Since implementing we have had a faster time to solution, with fewer resources needed."
"The most valuable feature is business automation."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"The initial setup was seamless. We didn't run into any hardships at all."
"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there."
"The platform is simple to use and has a user-friendly dashboard and integration features."
"SAP HCM has a good performance."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"SAP HCM has valuable features for analytics data management."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"The technical support is quite good."
"Customers can create custom infotypes to store any custom data points."
"The graphical user interface could be easier to use. It should be simplified."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"It would be nice if you could create your own customized apps when the business needed them."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"My only request is that they decrease the license costs."
"The solution could improve robotic process automation."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"We find some challenges in the integration between SAP HCM and SAP SuccessFactors."
"Its reporting feature could have customization options."
"SAP HCM's long and tedious transactions can be improved."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"It would be nice if the solution migrated to S/4HANA."
"The setup comes with a set of challenges as well."
"A better user interface and greater AI integration are crucial."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while SAP HCM is ranked 3rd in Cloud HCM with 46 reviews. Appian is rated 8.4, while SAP HCM is rated 7.6. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft.
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Hi, is HCM the only requirement with the organization, or are other solutions also required? As far as HCM is concerned, SAP is comprehensive and can be tailored as per requirements. Thanks - Ashwin