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Appian vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (10th), Process Automation (8th), Rapid Application Development Software (9th), Low-Code Development Platforms (5th), Process Mining (8th)
SAP HCM
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Benefits Administration (4th), Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

Appian and SAP HCM aren’t in the same category and serve different purposes. Appian is designed for Business Process Management (BPM) and holds a mindshare of 5.7%, down 6.3% compared to last year.
SAP HCM, on the other hand, focuses on Cloud HCM, holds 10.3% mindshare, down 17.1% since last year.
Business Process Management (BPM)
Cloud HCM
 

Q&A Highlights

MK
Apr 17, 2023
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"The most productive aspect of Appian lies in its ability to develop interfaces, particularly user interfaces. Creating user interfaces is highly productive, when these interfaces are integrated with the original database. In such cases, using record types proves to be a very efficient method of handling data. The synergy between interfaces and record types enhances productivity."
"It has very flexible adaptation and the ability to save and automate processes."
"The process models provide self-documenting systems."
"Appian is a stable product and works very well."
"The setup is easy."
"The tool is very flexible."
"Technical support has been amazing overall."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"It has the best data management features."
"The platform is simple to use and has a user-friendly dashboard and integration features."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"They have some interesting features in the learning space."
"I feel SAP HCM is very competitive and worth the investment given its capability to integrate modules and provide comprehensive value."
"Technical support is excellent."
"Payroll is always the central area the tool focuses on. It needs to ensure things are flowing, employees are paid on time, and there are no issues related to location, pay, or hiring. SAP HCM helps observe all the work, from hiring to paying paychecks every month. It's a system that depends on the data you input. You don't want to work with bad data and expect miracles. If the data isn't clean, it's more work."
 

Cons

"Appian could include other applications that we could reuse for other customers, CRM for example."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"The product’s pricing could be improved from the developers' perspective."
"Lacks business rules management as part of the solution."
"The graphical user interface could be easier to use. It should be simplified."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"A better user interface and greater AI integration are crucial."
"The solution is rather expensive."
"We are able to optimize a lot of processes but there is always room for improvement."
"The organizational management (OM) side needs improvement due to frequent reorganization which makes it tedious to make all the movement changes and combinations."
"SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten."
"In my experience, SAP HCM and similar products are very good, but the focus now should be on providing features to encourage employee adoption. For example, accessing pay slips is a task that naturally drives adoption. However, AI tools that can prompt employees at the right time through the right application are needed for actions such as conducting surveys or gathering performance feedback."
"Reports need to be added on the time management side."
 

Pricing and Cost Advice

"You can't really test the software properly without actually buying the license first."
"It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
"If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher."
"The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
"We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"Licensing of Appian is less expensive when compared to other BPMs in the market."
"I believe HCM is a little expensive, but I don't know the exact price because I'm involved with the sales team. However, I think the price must be reasonable because many organizations are migrating their current ERPs to SAP. It's excellent software, and the price is competitive."
"The solution is cheap."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"We purchase the product's yearly license."
"Be careful and guard against future changes in licensing."
"The pricing is not reasonable at all."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
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Answers from the Community

MK
Apr 17, 2023
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. La...
See 2 answers
Ashwin Bhadouria - PeerSpot reviewer
Feb 27, 2023
Hi, is HCM the only requirement with the organization, or are other solutions also required? As far as HCM is concerned, SAP is comprehensive and can be tailored as per requirements. Thanks - Ashwin
Vasu Narasimha - PeerSpot reviewer
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. Lastly, leverage SAP S/4HANA.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
SAP Human Capital Management
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: July 2025.
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