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Appian vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (12th), Process Automation (8th), Rapid Application Development Software (8th), Low-Code Development Platforms (5th), Process Mining (8th)
SAP HCM
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Benefits Administration (4th), Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

Appian and SAP HCM aren’t in the same category and serve different purposes. Appian is designed for Business Process Management (BPM) and holds a mindshare of 5.7%, down 6.4% compared to last year.
SAP HCM, on the other hand, focuses on Cloud HCM, holds 10.5% mindshare, down 16.9% since last year.
Business Process Management (BPM)
Cloud HCM
 

Q&A Highlights

MK
Apr 17, 2023
 

Featured Reviews

Nitin-Agarwal - PeerSpot reviewer
Seamless integration enhances workflows while memory optimization can improve complex processes
I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"The tech support is quite good."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"The tool is very flexible."
"Appian is a very low code platform. It's very easy to learn and use."
"The payroll operations I’ve managed within this and other organizations involve substantial numbers, demonstrating that SAP HCM stable product. As for talent management, we’ve utilized consulting services and supplemented them with various in-house developments. Moreover, we are exploring innovative AI, including chatbots and AI-driven use cases."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"The compliance management functionality is quite good."
"The setup was straightforward."
"The valuable features of SAP HCM include managing employee data from hiring to retirement."
"The feature I like most in SAP HCM is its effectiveness for talent management."
"We have managed to consolidate our payroll for all India operations on this platform."
"The most valuable feature is the Personnel Administration."
 

Cons

"If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"The graphical user interface could be easier to use. It should be simplified."
"We would like to have more granular control for interface styling."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved."
"When performing reconciliation, manual entry is sometimes required, and barcode scanning isn't always available."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"SAP HCM needs to improve its UI."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"This solution needs to be more configurable and user-friendly."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"The limitation of HCM compared to new-era human capital management solutions is the cost."
"The setup comes with a set of challenges as well."
 

Pricing and Cost Advice

"The tool is quite costly."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The license is not very cheap. It's on the expensive side."
"It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
"You can't really test the software properly without actually buying the license first."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"The price is high."
"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"We purchase the product's yearly license."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The solution is cheap."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
"I believe HCM is a little expensive, but I don't know the exact price because I'm involved with the sales team. However, I think the price must be reasonable because many organizations are migrating their current ERPs to SAP. It's excellent software, and the price is competitive."
"Be careful and guard against future changes in licensing."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"HCM is cheaper than SuccessFactors."
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Answers from the Community

MK
Apr 17, 2023
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. La...
See 2 answers
Ashwin Bhadouria - PeerSpot reviewer
Feb 27, 2023
Hi, is HCM the only requirement with the organization, or are other solutions also required? As far as HCM is concerned, SAP is comprehensive and can be tailored as per requirements. Thanks - Ashwin
Vasu Narasimha - PeerSpot reviewer
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. Lastly, leverage SAP S/4HANA.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Educational Organization
14%
Computer Software Company
10%
Government
7%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
SAP Human Capital Management
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: June 2025.
859,687 professionals have used our research since 2012.