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Appian Logo
8,490 views|5,718 comparisons
95% willing to recommend
SAP Logo
8,856 views|7,050 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Appian and SAP HCM based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: April 2024).
770,141 professionals have used our research since 2012.
Q&A Highlights
Question: Which HCM solution is better for a healthcare organization: SAP HCM, Appian, or Workday?
Answer: Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. Lastly, leverage SAP S/4HANA.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Since implementing we have had a faster time to solution, with fewer resources needed.""The most valuable feature is business automation.""We appreciate the drag and drop functionality and the easy to access plug and play features.""The initial setup was seamless. We didn't run into any hardships at all.""With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment.""Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time.""In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement.""Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."

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"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there.""The platform is simple to use and has a user-friendly dashboard and integration features.""SAP HCM has a good performance.""It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations.""SAP HCM has valuable features for analytics data management.""The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits.""The technical support is quite good.""Customers can create custom infotypes to store any custom data points."

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Cons
"The graphical user interface could be easier to use. It should be simplified.""There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian.""It would be nice if you could create your own customized apps when the business needed them.​""Authoring tool is slow to use resulted in limitations on how quickly solutions can be built.""Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that.""My only request is that they decrease the license costs.""The solution could improve robotic process automation.""The performance is pretty good, but the distortions need to be optimized in order for it to work well."

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"We find some challenges in the integration between SAP HCM and SAP SuccessFactors.""Its reporting feature could have customization options.""SAP HCM's long and tedious transactions can be improved.""SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions.""It would be nice if the solution migrated to S/4HANA.""The setup comes with a set of challenges as well.""A better user interface and greater AI integration are crucial.""There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."

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Pricing and Cost Advice
  • "BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
  • "It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
  • "Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
  • "We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
  • "It's good value for the price."
  • "I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
  • "The cost depends on the number of users, although I recommend taking an unlimited license."
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
  • More Appian Pricing and Cost Advice →

  • "Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
  • "The terms on which you buy licenses might change due to the way they license in a particular product."
  • "For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
  • "Be careful and guard against future changes in licensing."
  • "In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
  • "You pay per license. There not any costs in addition to the standard licensing fees."
  • "SAP is extremely expensive. The integration costs and customization costs are also a lot."
  • "SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
  • More SAP HCM Pricing and Cost Advice →

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    Answers from the Community
    Michael Kellenbenz
    Ashwin Bhadouria - PeerSpot reviewerAshwin Bhadouria
    Real User

    Hi, is HCM the only requirement with the organization, or are other solutions also required? As far as HCM is concerned, SAP is comprehensive and can be tailored as per requirements. Thanks - Ashwin

    Questions from the Community
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the… more »
    Top Answer:We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So… more »
    Top Answer:SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
    Top Answer:HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Ranking
    Views
    8,490
    Comparisons
    5,718
    Reviews
    23
    Average Words per Review
    508
    Rating
    8.2
    3rd
    out of 68 in Cloud HCM
    Views
    8,856
    Comparisons
    7,050
    Reviews
    18
    Average Words per Review
    407
    Rating
    8.1
    Comparisons
    Microsoft Power Apps logo
    Compared 22% of the time.
    OutSystems logo
    Compared 11% of the time.
    Camunda logo
    Compared 10% of the time.
    ServiceNow logo
    Compared 9% of the time.
    Pega BPM logo
    Compared 8% of the time.
    SAP SuccessFactors logo
    Compared 46% of the time.
    Workday logo
    Compared 24% of the time.
    Oracle HCM Cloud logo
    Compared 13% of the time.
    ADP GlobalView Payroll logo
    Compared 4% of the time.
    PeopleSoft logo
    Compared 3% of the time.
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    SAP Human Capital Management
    Learn More
    Overview

    Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

    • Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.

    • Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.

    • Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.

    • Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

    Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

    Appian Features

    Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

    • Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.

    • Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.

    • AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.

    • Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.

    • Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.

    • Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

    Appian Benefits

    The benefits of using Appian include:

    • The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.

    • Appian can increase process speed and deliver applications considerably faster compared to conventional development.

    • The platform is easy to use and suitable for complete beginners to build applications and workflows.

    • Appian offers a variety of design tools that facilitate development and deployment.

    • Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.

    • The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.

    • The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.

    • Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

    Reviews from Real Users

    A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

    Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

    SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.

    The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.

    SAP HCM Features

    SAP HCM has many valuable key features. Some of the most useful ones include:

    • Personnel administration: With SAP HCM, users can manage employee master data, such as personal details, employment contracts, and job information.
    • Payroll: The solution provides automation of payroll processes, including tax calculation, payment generation, and reporting.
    • Time and attendance management: Automated tracking and management of employee time and attendance help users streamline HR processes. 
    • Talent management: SAP HCM includes tools for recruiting, onboarding, training, and development of employees.
    • Succession planning: With this feature, users can plan and manage employee career development and succession within the organization.
    • Performance and goal management: SAP HCM is designed with performance evaluation, goal setting, and development planning for employees.
    • Compliance management: SAP HCM offers management of legal and regulatory requirements related to HR processes.
    • Reporting and analytics: Generation of reports and analysis of key HR metrics help support decision-making.
    • Integrations: The solution has integration with other SAP modules, such as SAP Finance and SAP Supply Chain, that provide a comprehensive solution for HR management.


    SAP HCM Benefits

    There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:

    • Improved HR processes: The solution’s automation of HR processes, helps reduce manual effort and increases efficiency.
    • Better data management: SAP HCM provides centralized management of employee data, improving data accuracy and reducing the risk of errors.
    • Increased productivity: Because the solution streamlines HR processes, it frees up HR staff to focus on other strategic tasks.
    • Improved compliance: SAP HCM helps businesses reduce the risk of non-compliance by making legal and regulatory requirements related to HR processes easy and manageable. 
    • Better decision-making: Access to real-time HR data and analytics enables data-driven decision-making.
    • Increased transparency: SAP HCM improves visibility into HR processes, enabling HR departments to monitor performance and identify areas for improvement.
    • Better employee engagement: The solution’s provision of self-service options for employees improves employee satisfaction and engagement.
    • Cost control: SAP HCM’s automation of HR processes reduces costs associated with manual HR processes.
    • Talent management: The solution’s tools for attracting, retaining, and developing employees increase overall workforce productivity and effectiveness.


    Reviews from Real Users

    SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules. 

    According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."

    “I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.

    Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."

    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm30%
    Healthcare Company6%
    University6%
    VISITORS READING REVIEWS
    Educational Organization25%
    Financial Services Firm17%
    Computer Software Company12%
    Government7%
    REVIEWERS
    Energy/Utilities Company19%
    Computer Software Company13%
    Hospitality Company6%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company9%
    Financial Services Firm8%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise31%
    Large Enterprise54%
    REVIEWERS
    Small Business27%
    Midsize Enterprise10%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    Buyer's Guide
    Business Process Management (BPM)
    April 2024
    Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: April 2024.
    770,141 professionals have used our research since 2012.

    Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while SAP HCM is ranked 3rd in Cloud HCM with 46 reviews. Appian is rated 8.4, while SAP HCM is rated 7.6. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.