We performed a comparison between Appian and QPR ProcessAnalyzer based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining."Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"This is the most complete solution of its kind."
"Appian also has very flexible local integration."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Discovery and root cause analysis"
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"I wouldn't say their response time is long, but it could be quicker."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The product’s pricing could be improved from the developers' perspective."
"They should provide more flexibility so designers can create a more picture perfect device."
"There is no UI customization possible."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
"Communication with clients could be improved."
Earn 20 points
Appian is ranked 5th in Process Mining with 58 reviews while QPR ProcessAnalyzer is ranked 15th in Process Mining. Appian is rated 8.4, while QPR ProcessAnalyzer is rated 8.6. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of QPR ProcessAnalyzer writes "Useful dashboards, plenty of features, and initial setup simple". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas QPR ProcessAnalyzer is most compared with Celonis and SAP Signavio Process Intelligence.
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We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
