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Bizagi vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
83
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (11th), Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
54
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 6.0%, down 8.4% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.7% mindshare, up 20.3% since last year.
Process Automation
Mind Mapping Software
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
MichaelChirinian - PeerSpot reviewer
Intuitive, integrates well, and is a great way to change text into visual ideas
I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"The most valuable feature is the simulation."
"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"It automates a completely manual, complicated process."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The free online Help and E-Learning is very strong."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes."
"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."
"The interface is easy for a layperson to use and adapt to."
"The usability is very nice in terms of flowchart components that are available."
"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"The most valuable feature is the ease of use, and just being able to drag and drop."
 

Cons

"The technical support is not fast enough and should be improved."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"Agriculture, Industry."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"The tool is expensive and it should improve its pricing."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."
"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."
"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."
"When my colleague initially tried to edit the file that I shared with him, he had some trouble. This is something that should be improved."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
 

Pricing and Cost Advice

"If they can freeze the pricing in a contract, I advise them to do so."
"The modeling part of the software is free. Most of the time, it is used for this purpose."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"It is expensive."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"Bizagi is totally free for modeling."
"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."
"We have no issues with the pricing."
"The price and licensing are good."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"I was using the free version of Lucidchart, which was very helpful."
"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."
"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."
"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: June 2025.
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