Bizagi vs Lucidchart comparison

"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."

"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."

"The product has a comfortable GUI and a good environment for users."

"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."

"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."

"The most valuable features of the solution are the process modeling part and process simulation."

"The solution offers a free version of their product."

"For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy."

"The most valuable feature is the ease of use, and just being able to drag and drop."

"Lucidchart enables me to put down on paper what I was visualizing in my head. It makes it more shareable than only using words."

"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."

"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."

"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."

"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."

"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."

"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."

"The solution is a bit heavy on resources and has slowed down my computer."

"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."

"If they add a few more capabilities like AIML and DocGen AI, these features would be good."

"Agriculture, Industry."

"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."

"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."

"In terms of what needs improvement, the costs can be lowered."

"I would like to have access to more colorful and more vibrant icons."

"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."

"What I do find extremely frustrating is that when I've sent the sheet to non-license holders, you have to create an account. You create a username and password. The path taken to create that account is so confusing that everyone thinks that they have to give their credit card number, and then they're reluctant. They don't want to go through the sheet."

"I've had an issue is when you create, let's say, a rectangle box. You can write some text in it and give it a name, and, depending on how you shape the size of the box, the text will rearrange itself to fit. That is, except if your box is very, very narrow, but very long, like a long, narrow rectangle in a vertical position. In this case, the text will always go out of the rectangle."

"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."

"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."

"If they can freeze the pricing in a contract, I advise them to do so."

"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"The price could be lower."

"Its price is reasonable."

"This is a free solution."

"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."

"This solution would be expensive for a company that has a lot of users."

"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"I have a subscription as an individual user for one year, and it is not expensive."

"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

"I was using the free version of Lucidchart, which was very helpful."