Bizagi vs Lucidchart comparison

The compared Bizagi and Lucid Software solutions aren't in the same category. Bizagi is ranked #8 in PA , with an average rating of 8.3, and holds a 6.0% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 23.7% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

Bizagi

Read 82 Bizagi reviews

7,348 Views
2,939 Comparison Views

92% willing to recommend

Lucidchart

Read 54 Lucidchart reviews

6,015 Views
782 Comparison Views

94% willing to recommend

Bizagi

Lucidchart

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bizagi and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: June 2025).

Buyer's Guide

Process Automation

June 2025

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Helped 861,170 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th), Business Process Management (BPM) (11th), Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 6.0%, down 8.4% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.7% mindshare, up 20.3% since last year.

Process Automation

Mind Mapping Software

Featured Reviews

Paparao Nadipineni

Architect at Evoke

Enables budget review efficiency with open source advantages and workflow orchestration

Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.

Read full review

MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."

"Bizagi is simple. It's simple to learn."

"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."

"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."

"The user interface is pretty good."

"The most valuable feature is the simulation."

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."

"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."

More Bizagi pros

"The usability is very nice in terms of flowchart components that are available."

"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."

"Lucidchart is a lovely tool for creating visual representations of any process or organization."

"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."

"It is a very effective tool for documenting processes and using it has improved our efficiency significantly."

"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."

"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."

"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."

More Lucidchart pros

Cons

"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."

"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."

"I'm not really satisfied with the reporting aspect."

"The open source version lacks the option to publish."

"The solution was very limited."

"The technical support is not fast enough and should be improved."

"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."

"Agriculture, Industry."

More Bizagi cons

"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."

"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."

"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."

"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."

"I am not quite sure what different functionalities it provides as well as the difficulties other people are facing. When I have a better understanding of the solution, I will increase my rating of it. No solution is perfect, so I am sure that I will be facing some problems in the future."

"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."

"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."

"In terms of improvement, there can be more templates. There are good templates but there could still be more."

More Lucidchart cons

Pricing and Cost Advice

"The Bizagi modeler can be downloaded free of charge."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."

"I think that its price is reasonable."

"It is on par with other BPM tools, but not as expensive as Pega nor Appian."

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."

"It is not expensive."

"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."

More Bizagi pricing and cost advice

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."

"I was using the free version of Lucidchart, which was very helpful."

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"The pricing is very reasonable, and they have a free trial available that you can play with."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Comparisons

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Compared 5% of the time

Appian vs Bizagi

Compared 5% of the time

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Compared 16% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

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Compared 9% of the time

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Compared 8% of the time

erwin Data Modeler by Quest vs Lucidchart

Compared 7% of the time

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Product Reports

Buyer's Guide

Bizagi

July 2025

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Buyer's Guide

Lucidchart

June 2025

Download Lucidchart product report

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: June 2025.

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