We performed a comparison between Appian, ARIS BPA, and Camunda based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"The most valuable feature is business automation."
"The tech support is quite good."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"It reduces development time in half making us more efficient."
"The initial setup is easy."
"Technical support is quite responsive."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"It is a well-featured, functional product."
"It helps the business make an informed decision."
"Features like SAP SolMan sync, Alfabet EA integration (another Software AG product)."
"There is a module designer, that one is very powerful and it creates very good reports."
"ARIS BPA is customizable as per specific business requirements."
"The tool has good navigation."
"ARIS provides the basic foundation for any digital transformation an organization decides to take."
"Being able to use a Java-based solution makes the product flexible."
"Overall, the solution has been very solid."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"The most valuable features are the management of internal processes, the ability to execute from design and the model for internal processes, the ability to make processes visible, and the ability to have information about the current state of each instance."
"The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it."
"Camunda Platform has a very good interface for workflow and business process design."
"The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"Something I would like to see improved is an SQL database connection."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"Appian could be improved by making it a strict, no-code platform with free-built process packs."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"Some improvements have been done, after Software AG acquired ARIS, but I don't believe it's still integrated with the other tool WebMethods in a perfect way."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."
"It would be helpful if ARIS BPA could have a simple database to get the extract of various attributes."
"The workflow approval process could be represented better in the overviews."
"The user interface could be more intuitive and better designed."
"Newer versions (9.x) are technically more difficult to maintain."
"I would like to see the reporting aspects improved."
"In the latest version, there are certain workflow nodes that are missing. Camunda should bring those back, or rather, develop them quickly."
"I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."
"Documentation can be improved."
"Process interfaces between diagrams could be improved."
"I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."
"I would like to see the forms engine available in the open-source version of this solution."
"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."
"Customization and tech stack could be up-to-date."
