We performed a comparison between Akamai mPulse and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It does everything we wanted it to do."
"Working with the solution is very easy. It's user-friendly."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The simplicity of the dashboard is very good."
"The most valuable feature is application monitoring."
"We like the performance of the product."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"The solution is scalable, and it is easy because all the documentation is available."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It has a simple initial setup."
"It allows the restriction of privileges and control of users."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"It would be nice if there were pre-made dashboards."
"It is very difficult to award the service level cycles at an endpoint level."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"The solution only supports the cloud platform and not on-premises."
"The browser isn't exactly reliable."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.
mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.
mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.
Akamai mPulse Benefits
Correlate issues across your stack. Debug and collaborate from your IDE. AI assistance at every step. All in one connected experience - not a maze of charts
Find root cause faster. Correlate infrastructure health with performance and customer impact on one platform.
Our Instant Observability quickstarts bundle everything you need to start monitoring like a pro right out of the box.
Integrate easily with leading cloud providers. New Relic is committed to open standards, open instrumentation, and the open communities that support them.
Akamai mPulse is ranked 41st in Application Performance Management (APM) with 1 review while New Relic is ranked 30th in Network Monitoring Software with 4 reviews. Akamai mPulse is rated 8.0, while New Relic is rated 8.0. The top reviewer of Akamai mPulse writes "Efficient, flexible, and requires low maintenance". On the other hand, the top reviewer of New Relic writes "Great features with simple browser implementation and provides access from anywhere ". Akamai mPulse is most compared with Dynatrace, Datadog, AppDynamics, Splunk and Google Stackdriver, whereas New Relic is most compared with Elastic Observability, Datadog, Sentry, Dynatrace and AppDynamics Browser Real-User Monitoring.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.